Flexible learning for every role
- Step-by-step guided modules through the platform
- Role-based paths for agents, admins, and team leaders
- Self-paced — work on your schedule, revisit anytime
- Progress tracking so you always know what's next
Training & Support
The support behind successful adoption.
Switching to a new platform is a real concern for any brokerage, team, or agent. The technology might be great — but if your people don't adopt it, none of it matters. That's why training and support aren't an afterthought at Delta. They're built into the platform from day one.
Whether you prefer structured learning, on-demand answers, or a real person on the phone, Delta has you covered. The goal is simple: get you and your team confident and productive as fast as possible, so you can focus on growing your business.
Training built into your platform.
Most training resources live somewhere else — a separate portal, a YouTube channel, a PDF nobody reads. DeltaNET Academy lives right inside your CRM, so help is always one click away, right when you need it. No context switching, no digging through external resources — just practical, guided training that fits the way you actually work.
Scalable team onboarding
For brokerages and teams onboarding multiple agents at once, everyone follows the same structured path and arrives at the same baseline — without the team leader running individual training sessions.
Custom training for your organization
Beyond Delta's built-in course library, admins can upload their own modules — office-specific workflows, custom processes, internal best practices. Training that adapts to how your organization operates, not just how Delta works.
Always one click away
Because Academy lives inside DeltaNET, there's no separate login or portal to remember. Guidance is available in the moment, in context, wherever you are in the platform.
DeltaNET is a one-stop shop. It's where you keep all your databases. It's where you touch all your databases. It's where you market yourself. It's where you learn. Everything you need is already in there.
Matthew Schnepf
Coldwell Banker American Homes
Real people, real answers, right when you need them.
When something isn't working, the last thing you need is a generic help desk that treats your real estate question like a software ticket. Delta's support team is in-house, knowledgeable, and experienced with the platform — faster answers, fewer back-and-forth exchanges. And because they understand real estate, they're not just solving a technical problem, they're helping you keep your business moving.
Multiple ways to get help
- Live chat — right inside DeltaNET for fast answers while you work
- Phone support — when you need to talk it through directly
- Email & ticketing — for detailed issues that need follow-up
"For over 20 years, we have partnered with Delta Media Group for our website and lead management/CRM. They are not just our vendor, but a true partner in our online branding. I cannot say enough about their customer service and the accessibility of their staff."
The Delta blog — insights that keep you growing.
Learning DeltaNET is just the beginning. Staying competitive in real estate marketing and technology requires ongoing education — that's what the Delta Media Group blog delivers. Updated regularly with practical, real-world content across four focus areas.
Marketing
Strategies that drive leads, improve conversion, and strengthen your brand.
Technology
How to use AI, automation, and your tools more effectively.
Trends
Meaningful shifts in consumer behavior and the real estate market worth watching.
Growth
Building systems and strategies that produce consistent, scalable results.
More than a vendor — a long-term partner in your growth.
Ongoing platform improvements at no additional charge, a support team that knows your business, and a company exclusively focused on real estate technology for 30+ years.
Frequently asked questions.
Most clients are operational faster than they expect. Delta's onboarding team handles the technical setup — website build, CRM configuration, MLS/IDX integration — so you're not starting from scratch on your own. DeltaNET Academy then gets your agents trained at their own pace without pulling you away from running your business.
DeltaNET Academy is built for exactly this scenario. Everyone follows the same guided training path at their own pace, with progress tracking so admins can see where each person is. It scales cleanly whether you're onboarding five agents or fifty.
Our technical support team is available M-F from 8:00am to 6:00pm EST. Bugs are resolved within 24 hours of being reported to our team, and our expectation is for our support team to respond to any reported issue the same business day it is submitted. Our escalated response team is available for catastrophic issues 24/7.
DeltaNET is built to be flexible, and DeltaNET Academy supports custom training uploads — so you can add your own modules for office-specific processes alongside Delta's built-in course library. Your team gets trained on the platform and on how your office uses it.
Fully supported from day one.
The best way to understand how Delta's training and support work is to experience the platform firsthand. When you schedule a demo, you'll see not just the tools — but the ecosystem behind them that helps your team actually adopt and use them.