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May
12

Are you doing everything that you can to connect with, inform, and convert the many prospects who visit your real estate website? Integration of a live chat feature can help you accomplish all of those goals and more while transforming the lead generation potential of your website. By providing instant, reliable customer support through live chat, you increase your appeal to the many prospects who expect to be able to handle the bulk of the real estate process online.

Still on the fence? Here are seven ways that live chat can boost lead generation, help your team connect quickly with prospects, and make the lives of agents easier in the process.

Build Instant Connections By Answering Key Questions

Your digital marketing and content can help answer general questions that prospects might have. But what about when they want to learn more about a property or have specific questions about the neighborhoods where homes are located? Live chat makes it easy to provide prompt, informed answers to those questions at a time when prospects are clearly demonstrating interest in your services.

Bring Listings to Life

Today's online listings contain a wealth of information, often paired with multimedia features that allow buyers to explore properties online in more depth than ever before. However, even the most robust listing can't cover everything, and discerning buyers will often want to know more about the little details regarding the home. When an agent can provide those details in real-time through live chat, the buyer has all the more reason to fall in love with the listing.

Turn Online Interest into Visits and Open Houses

While online interest is a great start, most buyers will still need an in-person visit to the property before they're willing to take the next step. Live chat provides a seamless way to progress from answering questions to scheduling buyers for a showing or open house. The buyer doesn't have to make an extra effort like making a call or sending an email, so live chat removes some of the obstacles that may normally get in the way of scheduling a visit.

Build Prospect Profiles and Get Valuable Data for Your CRM

Prospects aren't the only ones who can learn important information through live chat. These online chats are also excellent for learning what makes a prospect tick, what type of properties/neighborhoods they're interested in, and what they want from their real estate agent. All of this information can help you build a profile of the prospect, giving you the best possible chance to earn their business. It will also help you populate your real estate CRM with the data agents need to close the deal.

Give Your Team an Edge Over the Big Real Estate Websites

The biggest real estate websites, like Zillow and Trulia, make it easy for buyers to browse countless listings. However, live chat allows you to gain an edge by providing a level of personalized service that those websites can't match. At best, the big-name real estate websites allow buyers to send a message to an agent that will be answered later. With live chat, you can answer those questions right away, build connections through conversation, and encourage buyers to take the next steps at the moment they're falling in love with a listing.

Extend the Reach of Your Real Estate Team

More than ever, real estate is a global business, and in competitive markets, buyers are increasingly willing to make offers on homes that they haven't visited in person. This is especially true for buyers who are relocating to one of your markets from far away. They may conduct their entire property search online, or they may be willing to plan a trip only after being sure that the property is worth the significant time investment of coming to visit in person. Either way, live chat makes it so much easier to accommodate the needs of buyers who are shopping from a distance and convince them to take the next step.

Show Sellers That You Mean Business

While we've mostly focused on how live chat can connect agents with buyers, it's just as dependable for showing savvy sellers what you have to offer. After all, sellers have questions too, from marketing matters to fee structures. Just like with buyers, being ready to provide answers at the moment through live chat can help you earn their business.

Discover the Difference by Trying Live Chat

We can talk all day about the benefits of live chat for real estate, but there's no substitute for experiencing those benefits firsthand. Give live chat a try for your real estate website to experience the many ways that it can make life easier for your team and your clients.

May
5

It's a sure thing that the majority of your future clients will first encounter your brand online.

Even with the personnel and resources of a large brokerage, in-person events can only achieve so much coverage within your community. Experts estimate only about 1% to 10% of people you encounter on a daily basis will be ready to enter the market when they make contact with you for the first time.

Knowing all that, your brokerage website has a number of big jobs to do:

  • It must attract the right targeted traffic to your digital doorstep
  • It must explain precisely what you do and who you do it for
  • It must help maintain a relationship over weeks and months

Your website is the centerpiece of your digital marketing strategy. While it doesn't "do it all," nothing else will get done without a website to serve as the hub of your online brand. Its role goes far beyond being a "digital brochure." Done right, it has the potential to deliver immense strategic value.

Here's how to make it happen:

Post Helpful, Informative Content

Content marketing is the name given to building a relationship of trust by providing a foretaste of the value you can offer clients before they even sign up with you. This content should be both helpful and informative, helping visitors solve problems or overcome challenges in their real estate journey.

  • Promote Your Content with SEO
    Search engine optimization (SEO) is a collection of design and technology techniques that signal search engines about your high-quality content. In order for your content to raise your search engine visibility by appearing in relevant searches, you must have an SEO strategy you follow consistently.

  • Make Your Website Mobile-Friendly
    A responsive website is one that automatically adjusts in both navigation and appearance to suit the way a smartphone or tablet browses the Web. Without this adjustment, mobile users can get frustrated and click away — and an increasing number of younger buyers use mobile as their main source of connectivity.

  • Capture Lead Details Throughout Your Website
    As someone interacts with your website, you should be learning more and more about that person's needs. One way to capture leads is to develop a "lead magnet," a rich, detailed piece of content website visitors can receive in exchange for agreeing to join your mailing list.

  • Build Your Opt-in Email Marketing List
    Email marketing is one of the most powerful opportunities in real estate, especially for large brokerages with the staff power to handle the increased volume. By segmenting your list for buyers, sellers, new leads, and other use cases, you can ensure each subscriber receives only content that matters to them.

  • Turn Subscribers into Customers
    Email subscribers are somewhere in the middle of your digital marketing funnel. While you can't "make" them take action, you can inspire them with the right opportunities. Be certain they are receiving event invitations such as virtual tours, open houses, and featured listings in their area.

  • Make Your Text Content Stick with Video
    On the internet, people don't read — they scan. They are looking for the information that's most relevant to them and will simply tune out anything else. Video content is much more likely to inspire action than plain text, and it is usually more memorable for your visitors, too.

  • Showcase Your Featured Listings Prominently
    A good real estate website makes it easy for visitors to browse listings of value to them. Your MLS access gives you the tools you need to highlight new listings, enriched content like video and virtual tours, and relevant updates in real-time. Give your most crucial listings prominent billing on your website!

  • Be Smart About Social Media
    Instagram is the overall winner when it comes to social media marketing for real estate, but Facebook and LinkedIn both hold opportunities for the right brokerages. Expand the reach of your best content and listings with social media, staying focused on platforms where your audience is highly active.

It's Not Too Late to Turn Your Website into a Lead Generation Powerhouse

Ready to put your website to work?

Even if your website hasn't reached its full potential just yet, it is not too late to make a positive change. With the right guidance from digital marketing experts, you can revitalize your real estate website so it produces a bottom-line value that moves the needle on your goals.

There are many different aspects to getting the most value from your website. For the best results, they all need to come together effectively. But once the initial work is done, your team can benefit from the power of digital marketing automation, reach more people, and save thousands of hours a year.

Contact us today to find out how your brand can benefit from the best real estate websites.

March
31

What sets your real estate website apart from the competition? While features like MLS search are essential and reliable for getting your foot in the door, you'll need more than the basics to truly set your real estate brand apart online. Adding a personal touch through customization and the content you create is the best way to make your real estate website stand out for all of the right reasons.

Let's start with content. Even if you don't normally fancy yourself a blogger, your knowledge base on real estate topics, neighborhoods, and market trends put you in a unique position to inform your target audience on the topics that matter to them. In addition to being informative, the content that you — or your custom content creator — develop is the perfect platform to give your website that all-important personal touch.

Inform and Engage

Expertise inspires confidence in your audience, and you're an expert on so many of the topics that are important to real estate clients. Content that informs also tends to convert. In that way, think of the informative content that you create as a preview of the expertise that clients can expect when they choose your brand.

Informative content can be customized to suit your target audience and the places where you do business. If you cater to first-time buyers in budget-friendly markets, then your content can help walk them through the early steps of the purchasing process. If you aim to reach experienced, luxury clientele, then you might choose to focus on more advanced topics. Catering your content to your audience adds a personal touch and keeps them coming back to learn more.

Become a Trusted Source on the Markets That Matter to Your Brand

Your expertise also extends to the communities where you do business, and the neighborhood knowledge that you share through your content is a vital asset for your audience. It's also one of the ways that you can set your brand apart online.

Whether you're discussing local attractions, services, community spaces, small businesses, or events, all of these things matter to people who are considering buying a home in that market. Buyers will be able to visit your website to learn all about the neighborhoods where they're shopping for homes, and sellers will appreciate the way that you showcase the communities where they're selling a home.

Of course, market knowledge also applies when you're discussing the latest real estate trends in your local communities and providing key data that can help your audience make informed decisions. Integration of market data into your content provides another valuable resource while also reinforcing your real estate expertise.

Showcase Your Core Values and Culture

Remember, too, that content doesn't always have to be about providing advice or market data. It's also a great tool for showcasing the personality of your team, and the values of your brand. Share stories about how your team has participated in community events, discuss local non-profits that you support, or simply have some fun with a more personality-driven blog post that peels back the curtain on life in the real estate industry. These may seem like small things, but they ultimately add up to provide a more vibrant impression of your brand.

Customize Your Website to Create a Unique Identity

Customization is one of the core elements of our website design philosophy, and you don't want to post all of that great content on a cookie-cutter website that looks the same as the websites of your competitors. You want a seamless website that is uniquely yours and one that shows off all of the best aspects of your real estate brand.

Our customization options make it easy for you to personalize your website with custom, full-screen background images/video, an editable homepage welcome message, editable page content, and customizable site navigation. You can also easily integrate your latest blog posts, market activity stats, featured listings, and so much more.

When you combine that customization with key features like IDX listing integration, mobile-friendly design, live chat, strong SEO, and robust listings search options, you have a website that offers everything your audience needs in one convenient package.

Give Your Brand a Boost with a Fresh Real Estate Website

Your website is an essential element of all your digital marketing and lead-generation efforts, so getting the design just right is well worth the effort. As we've hopefully shown today, designing your website also presents extensive opportunities for customization, and adding a personal touch. So if your current website isn't quite distinctive enough or lacks some of the features that modern real estate clients want, now is the perfect time to develop a website that truly reflects all of the best things about your real estate brand.

March
29

With the eldest in their cohort entering their 40s, the Millennial generation is coming into its own. It's already the largest generation in the U.S. workforce. In recent years, it is also the top generation in both home buying and first-time selling.

Coming up just behind is Generation Z. Believe it or not, the oldest members of this generation are in their mid-20s. They're finishing college, launching careers, and starting families. One of the biggest success stories of the last few years is their strong showing in the housing market.

While Millennials were once wary of buying a home, they are tired of renting. On the other hand, Generation Z always had high hopes about homeownership. With a mindset that harkens back to their grandparents, they see buying a home as a critical goal for early adulthood.

Both these generations will continue to transform the world of real estate for years to come — and that starts with the adjustments agents and brokers need to make. No matter how skilled or experienced you are, you need a digital marketing strategy to connect with today's customers.

Virtually All Your Future Customers Start their Home Search Online — Are You There?

According to the National Association of Realtors, 95% of buyers reported using the internet to search for homes in 2021. On the other hand, just 7% of those surveyed said they touched a newspaper during their search. The typical first-time buyer was also relatively young, 33 years old.

Regardless of age, 41% of recent buyers started their search by going online to do their own self-paced research. Only 19% of buyers began the process by contacting a real estate agent. Once they did find an agent, 91% of buyers said that person was a "very" or "somewhat" useful source of information.

From the moment buyers first show interest in looking at a home, your digital marketing has a chance to hook their attention. The earlier you make first contact and provide value with useful online resources, the more likely you are to be the agent buyers ultimately choose.

Since many buyers don't reach out to real estate agents until well into their process, your #1 asset in gaining their trust is effective digital marketing. Every piece of digital marketing collateral you create makes it more likely you'll be found in online searches relevant to your business.

When you are found early, you can position yourself as a trusted expert and be there every step of the way. That becomes even easier than ever before with today's sophisticated digital marketing, such as video marketing — which spotlights the human touch and builds real rapport.

Let's take a closer look at some digital marketing "must-haves" for today's agents:

  • A Fast, Modern Real Estate Website
    Your real estate website is your digital first impression. A modern website is essential — people need to feel comfortable enough on your site to engage and look around. There are several planks to that. First, your website must be fast. Second, it should look great and navigate smoothly on mobile devices. When these foundations are in place, more people will review your resources and might reach out.

  • Plenty of Helpful, Informative Resources
    Blogging is an indispensable tool for the modern agent or broker. A short article from your experienced local perspective can make buying or selling easier. But what to write about? Simply look for problems and questions your customers have. For example, if you work mainly with first-time buyers, you might want to review and explain the different first-time homebuyer programs out there.

  • A Quick Way to Check Out Your Listings
    Listings can be passed directly from the MLS and integrated into your website. When listings are right on your website, you get additional information about how long people spent looking at each one and what features they clicked on. This will help you enhance your listings in the future, which will lead to faster and more lucrative transactions for your customers (and yourself!).

  • Real Estate Video Content
    Virtual tours boost listing engagement through the stratosphere, but they're only the start of what video can do. Video is the most popular content online, and it is especially sought after by younger website viewers. It's a wise idea to have video content that introduces yourself and your practice. Blogging by video also makes your content more shareable and much more memorable.

  • Social Media and Email Marketing
    Social media is a powerful way to start new buyer relationships, while email marketing keeps you in touch over the weeks and months it may take before a prospective buyer jumps into the market. If you're already blogging, you have plenty of content you can share on these channels!

Contact us today to accelerate your digital marketing with the power of automation.

March
8

Marketing is often a challenge for real estate agents. It's notoriously difficult to be an impartial judge of your own marketing. That's true not only here in real estate but in virtually all industries. It's a problem faced by companies of all sizes, from solo entrepreneurs to Fortune 50 enterprises.

The crux of the matter is that marketing is subjective. You can develop a blog post, a video, or even ads that excite you, but have you stepped into the customer's shoes? Sometimes, even the best efforts can go awry. And that may lead to missing out on the value of a substantial part of your marketing budget.

Luckily, digital marketing can make the whole matter much easier to deal with.

There'll always be an element of "art" to marketing, but digital marketing is more scientific than ever. That's science in the literal sense: You make a prediction, test it, and gather data. There's more data available about the bottom-line impact of your marketing now than there has ever been before.

That has two powerful effects on marketing strategy:

  • You no longer have to "guess" what works, as you'll receive data within just a few days
  • You can continuously improve your marketing by focusing on what has proven results

Using Technology to Your Advantage in Real Estate Marketing

Real estate changed more than virtually any other industry at the outset of the pandemic. Professionals from all across the nation had to work together to develop new ways of thinking about and doing their work. It was crucial to protect both their customers and themselves.

At the same time, the way buyers and sellers approach transactions have also changed forever.

It was once unthinkable for someone to buy a home without setting foot in it. Now, these transactions take place routinely, especially when someone is planning a big move from out of state. A fast-growing population of younger buyers and sellers means more people are managing their home search online.

That has huge ramifications for your marketing.

Many of the trends unleashed by the pandemic will never be reversed. Instead, agents and brokers will be expected to adapt and incorporate new technologies in new ways. Technology is a key driver of your marketing success since you can see its results almost right away. By comparison, ad placements and conventional local media often provide no insight into whether or not you're getting ROI.

Let's look at some concrete ways you can boost your marketing results:

  • Balance Open Houses with Virtual Tours
    In the "before times," open houses had the potential to surface several qualified buyers for each event. Open houses are returning as an important part of your marketing mix, but virtual tours are sought by nearly every buyer. Also known as "3D walkthroughs," these tours typically use a panorama of photos to create a robust digital experience. Buyers thousands of miles away can now see a home up close.

  • Capture Data from Listings, CRM, and Website
    Each digital platform offers its own "analytics data" you can use to understand how people find you and what they do once they have. For example, the average amount of time people spend on a listing grants clues about which ones are most effective. By gathering and consulting your data regularly, you can be certain you're spending your marketing time and resources on the things that truly resonate.

  • Automate Digital Marketing for Better Consistency
    To be successful, digital marketing needs to be consistent. Yet, manually setting up and managing an email marketing list, your social media feed, and more can take hours. Reliable, AI-driven solutions, including DeltaNET®6, can make the process easier. For instance, hands-free social media updates can be issued to your feed several times a day based on changes in listings.

  • Keep Your Real Estate Website Up to Date
    Your real estate website is a powerful "digital-first impression" where most of your future customers meet you. Before they reach out, they're likely to check out everything on your site, so make it worthwhile. That means helpful, informative content that empowers them to solve problems and resolve questions. In today's smartphone-driven culture, it also means a responsive layout that's great for mobile users.

  • Create a Seamless "First Contact" Experience
    Once you've signed an agreement with a customer, it's crucial to set the right boundaries. No answering calls at two in the morning! If a website visitor reaches out, however, seconds count. You have the best odds of getting a new customer if you respond within five minutes. Make sure it's easy to contact you, providing options for phone, email, social media, and even texting for real estate.

Contact us to find out more about digital marketing today. We look forward to helping you soon.

March
3

Your real estate website is your digital first impression.

Today's buyers are more likely to meet you online than through a showing or other face-to-face event. This is only growing more true as Millennials and Generation Z buyers enter the market. Technology is essential to the lifestyles of younger buyers.

No matter whether you're a solo agent or work within a large brokerage, you already know you need a website. But is your website actually producing the business value you expect from it? For many in the industry, the answer is no. The website isn't making the strong first impression you want and deserve.

When agents first get started, it's not out of the ordinary to post a simple website as soon as possible and hope for the best. But your website is more than just a brochure that introduces you. It draws the right people to your door and helps turn visitors into customers.

Even if your website isn't doing much for you right now, it's never too late to change your strategy. Done right, your website has the potential to work for you 24 hours a day, seven days a week, even while you sleep. It is the key to growing your practice while maintaining a healthy work-life balance.

Your Website Tells People What to Expect from You – Is It Sending the Right Message?

Your website communicates more than just what's on the page. Yes, visitors are looking through what you have to say about yourself and your business. But they are also reading between the lines, making decisions in seconds. They judge your digital brand based on your website's user experience.

User experience is everything that impacts a person while they use a website, yours or anyone else's. It includes the look, feel, navigation, speed, ease of use, and how well the website helps someone to meet their needs or answer their questions. Some of these factors can be very subtle.

Developers and designers spend thousands of hours figuring out how to deliver the best user experience for a given website. Luckily, because user experience incorporates so many different elements, there are always plenty of ways you can improve it — even if you don't have dazzling technical skills yourself.

Let's look at some of the biggest elements that influence your digital reputation:

  • Ease of Navigation
    The most important topics on your website should be reflected in the top navigation bar, where they only take one click to find. It's wise to avoid having any information that takes more than three clicks to reach. If you can't avoid having some "buried treasure," make sure your site has a good search function.

  • Mobile-Friendliness
    An increasing number of people use a smartphone as their primary or even only method of going online. A truly mobile-friendly site is responsive, meaning it changes to fit the display size and inputs available for a smartphone or tablet user. Even older websites can often be made responsive in a few clicks.

  • Professionalism
    What does it mean for a website to "look professional?" Professionalism is communicated by things that are easy to take for granted: The site has a consistent layout, color scheme, and fonts, relevant imagery is used, and everything is organized in a way that makes sense.

  • Trust Markers
    "Trust markers" are things that help frame you as a credible and established expert. In real estate, the most important are seals and logos you're entitled to use as a member of a professional organization or holder of a recognized certification.

  • Helpful, Informative Content
    Content is anything you publish with the goal of helping others make more informed decisions. Blogs and video are the most common forms of real estate content. They provide a reason to explore your website in detail. They can also help you capture traffic from relevant online searches.

  • Information About You and Your Practice
    You are your most important brand asset — the star of the show. The best way to make an introduction is with a video message first-time visitors can use to learn about you. Answer their big questions: What makes you different? Who do you help and how?

  • Easy Ways to Get in Contact
    When someone contacts you for the first time, seconds count. Make it easy for them to connect by phone, email, social media, or text. Alerts from your website can help you respond more quickly.

  • Your Current Listings
    Last, but certainly not least, your listings should be reflected right on your own website. MLS gives you plenty of options to incorporate your active listings. When visitors can browse listings directly from your website, they are much more likely to reach out to you or subscribe to your email marketing list.

Contact us to learn more about boosting your online reputation.

March
1

Are you covering all of your bases with real estate lead generation? With so many different ways to generate leads, it can be easy to overlook some of the valuable, reliable tools that can help keep your pipeline stocked to the brim. Diversifying your strategy can help you reach a wider pool of potential clients and give you the confidence that you're leaving no stone unturned when it comes to generating leads. That's why it's so important to understand where most leads come from and how you can ensure that you're maximizing your lead generation opportunities.

Start with Your Real Estate Website

Your real estate website should be one of your best sources for leads online, but simply setting up a website isn't enough to guarantee success. For your website to become a lead-generation machine, it needs to provide a seamless experience with the right features and design elements. This is important both for attracting prospects to visit your website in the first place and turning them into qualified leads once they arrive.

  • IDX Listing Integration
    Many of the prospects who visit your website will be coming to look at listings first and foremost, so it's important to make that process as easy as possible for them. IDX listing integration makes it simple for prospects to search for homes in your markets, and those listings will be a key source of leads.

  • Search Engine Optimization (SEO)
    While SEO doesn't generate leads directly like some of the other items on our list, it's a critical factor in attracting traffic to your real estate website. Over time, SEO helps you achieve a higher search engine ranking, which leads directly to more traffic. And more traffic to your website ultimately means more leads.

  • Real Estate Content
    The content on your real estate website helps you build trust, establish your real estate expertise, and show prospects how you can help them achieve their goals. Whether it's in the form of video content, blog posts, or both, your content helps convince prospects to take the next step.

  • Social Proof
    Social proof in the form of reviews and testimonials is one of the key factors in the decision-making process of modern real estate prospects. Integrating social proof throughout key areas of your website is a must for maximizing your lead generation.

  • Lead Capture Forms
    Once a prospect has spent some time on your website and seen what you have to offer, the goal is to have them fill out a lead capture form. This is where they'll provide contact information, outline their real estate needs, and take the first key step toward becoming a client.

Social Media Marketing and Relationship Building

The biggest social media platforms continue to rank among the best sources of leads online, so it likely comes as no surprise that social media marketing is so popular in real estate. Whether you're showcasing listings on Instagram, building relationships on Facebook, or sharing your best video content on TikTok, building your social presence is a must for generating leads in 2022.

Referrals and Your Personal/Professional Networks

The most highly qualified leads often come from referrals, and referrals are still one of the most dependable sources of leads for your real estate business. For individual agents, those referrals can often come from your personal and professional networks, in addition to your current clients. Building and maintaining great relationships still goes a long way toward generating leads, no matter who you're trying to reach.

Virtual Tours and Open Houses

More than ever, buyers are choosing to tour homes from the comfort of their current location with the help of virtual open houses and showings. Just like their in-person counterparts, these tools are key sources of leads and not just for buyers! When sellers see that you're promoting listings with the best modern tech, they'll be more likely to choose you as well.

Social Media and Search Engine Advertising

Building your social media presence and boosting the SEO on your real estate website are both well worth the effort. However, it also takes time to see results. Paid advertising on social media and search engines provides more immediate results as a source of leads. Paid advertising is great for boosting visibility while building up your online presence and for supplementing your other lead-generation efforts.

Covering Your Bases for Lead Generation in 2022

Whether you're interested in opening new avenues of lead generation or optimizing your existing strategy, achieving your goals is so much easier when you have the right tools for the job. With our DeltaNET®6 all-in-one real estate solution, all of the tools, tech, and resources you need to generate leads are always at your fingertips.

February
22

How much value does your real estate website add to your practice?

Everyone knows "you have to have a website." And for real estate agents and brokerages, that's even more true. Some of the most successful real estate professionals, in the United States and throughout the world, generate a substantial portion of their leads through their own site — as much as 50%.

These days, future customers are far more likely to hear of you online than through an in-person event or non-digital advertising. That's because Millennials and the fast-emerging Gen Z homebuyers almost universally start their search for a new home online.

Understandably, most real estate experts aren't masters of real estate website design.

They tend to launch a basic website and then hope for the best. There are lots of DIY website builders out there and cut-rate services that promise something "good enough." Unfortunately, this can undermine your efforts to develop a branded, high-impact website that makes a difference.

How Your Website Can Serve as a Resource for Current and Future Customers

Your website acts as your digital "first impression."

When someone is thinking about entering the housing market, they will usually spend a lot of time looking at properties before they ever consider reaching out to a real estate agent. They might start seeking inspiration on sites like Pinterest or Instagram before they begin looking at live listings.

Once their interest is piqued, only then do they look for a local real estate professional to help them. But in the process, they usually check out a half-dozen local agents and brokerages — or even more. So, your website needs to achieve two things right off the bat:

  • It must be visually compelling, inviting, and easy to navigate
  • It must provide meaningful value before they schedule a call

That value comes in the form of custom content. "Content" is anything helpful and informative you post on your site to help visitors make an informed decision. In other words, it answers a question or solves a problem they have. Blogs are the backbone of most content, but video is increasingly popular.

Content is especially helpful because it can inspire your guests to join your email marketing list and get future updates they may find useful. It raises your visibility in online search and improves results you get from search engine optimization. However, it's not the only way to make your website work harder.

When you focus on turning your website into a resource, you are putting what you have to offer on the table from the very beginning. People will see the difference between you and other real estate agents, and begin to regard you as a trusted expert — so you're far more likely to be chosen in the end.

Let's look at some of the other ways you can build your website into a resource for customers:

  • Integrate Your Listings within Your Website
    The MLS does an incredible job keeping listings organized and searchable. However, you can also use this marvel of modern technology right within your own website, helping visitors zero in on the best local properties that might meet their needs while maintaining your own branding throughout.

  • Provide Neighborhood-Level Local Insight
    Your local savvy is one of the most important things setting you apart from your peers. Make it count by showing people not only the homes they might buy, but the community they'll be joining. Highlight the best amenities and small businesses – other business owners may even send you referrals.

  • Answer Common Questions Clearly
    Many first-time buyers and sellers will have very little existing knowledge about the process. Look for the best ways to answer their common questions simply. That may mean a library of blogs or videos, a centralized Frequently Asked Questions page or a chatbot that they can pose questions to.

  • Make It Easy to Contact You
    After you start working with a client, it's crucial to set appropriate boundaries — no answering the phone at two in the morning. On a first call, however, seconds count. Be sure your website is set up to send you a text alert if someone sends you an email or message so you can respond right away.

  • Introduce Yourself
    One of the most vital things you can do on your website is start building a relationship. The best way to begin is with a video introduction to yourself. What do you do and for whom? What attracted you to real estate and what makes you different? Video is the next best thing to being there.

The best real estate websites operate as a "one-stop-shop" for everything potential customers might need — before they even reach out for the first time. Contact Delta Media Group to learn more or get started with your own.

January
25

As a real estate agent, you are a local expert. People trust your knowledge about the market and its ins and outs. They rely on your advice not only to buy a home but to identify the best neighborhoods, the top school districts and employers, and how everything will interact to shape their new lifestyle.

There's one problem: They may still have trouble telling you apart from your peers!

Real estate is a highly competitive industry. Many of your colleagues and competitors are true self-starters, focused on continuously improving and making an impact. There may be many agents in an area who can offer a terrific experience to your potential customers.

So, you need to focus your marketing around differentiation.

Your marketing communicates who you are and what you do for others. Differentiation refers to all of the skills, personal traits, and other characteristics that set you apart. Define exactly what you bring to the table, and it'll be easier to highlight all the ways in which you are different.

You can also use your knowledge, skills, and tools in ways that differentiate you. Whenever you pick up a new piece of technology or learn something new about real estate, always think about the many ways you can use it to add value. The more creative you are, the better it will function as a differentiator.

Teams and agents alike need to differentiate — but it is much easier than it might look:

  • Define Your Niche and Showcase It In All of Your Marketing Collateral
    Early in their career, many real estate agents feel they need to be ready to work with just about anyone. After the first year, however, it's crucial to define your niche. Your niche describes who your ideal client is, what you do for them, and how your way of doing it is special. Yes, it can mean turning some business away — but your message will resonate deeply with your ideal clients, more than making up for it.

  • Introduce Customer Relationship Management (CRM) into Your Workflow
    No matter who your ideal customer is, that person expects speed and responsiveness. A CRM suite is an effective way to deliver it. Your CRM gives you complete visibility into contacts, leads, and customers. It keeps track of transactions and relationships for you. An AI-driven real estate all-in-one solution like DeltaNET®6 learns as you use it and can prompt you to follow up at the best times to inspire a favorable response.

  • Get Comfortable with Online Video Content
    Most of your future customers will first learn about you online, not from a face-to-face meeting. Video content is exceptionally helpful in building a human connection. As "the next best thing to being there," video fosters trust and helps people feel like they know you even before you've met. Use your video to introduce yourself and your team. It can also enliven virtual showings, neighborhood tours, and more.

  • Publish Helpful, Informative Content Focused on Your Customers' Needs
    Once you embrace your niche, you usually end up with very strong insights into who your customers are and what challenges they're facing. Respond to their burning questions with a blog on your real estate website, and you'll give them a preview of the value you can offer. Publishing useful content helps you appear in more searches relevant to your business at the moment people are looking for you.

  • Build Community Online...
    Several different social media platforms are especially fitting for real estate. LinkedIn is ideal if you are in the luxury real estate space. Instagram, on the other hand, is practically tailor-made for your most beautiful real estate photography. Posting is only the beginning — be sure you are building relationships by responding directly to comments and checking out the content of people who interact with you.

  • ...And Offline
    Embrace your role as a local tour guide who knows a little bit of everything. Keep your finger on the community's pulse by attending charity events, networking, and more. Always check out new restaurants and other amenities. This gives you more knowledge of what makes your local area special. Not only will you have a ready answer when customers ask you questions, but you'll also have more to share online.

  • Give Yourself Plenty of Time for Learning
    There's always something new to learn in real estate. Even the most successful agents don't "know it all." At the beginning of each year, set out a plan for the new certifications, skills, and technology tools you plan to learn. Then, invest in your success by making sure you have time set out on your schedule to actually do it. The more you know, the better your performance, and that's the best differentiator.

Contact us to learn more about using real estate technology to stand out.

January
11

Let's face it — not everyone loves marketing!

If you're someone who'd rather spend time on other priorities, the idea that you need to "do a little bit of everything" to find what works for you might be demoralizing. Even those who enjoy marketing can get worn down every now and again.

Luckily, you can achieve more by doing less.

The idea you need to put your brand everywhere and anywhere to succeed is based on a misunderstanding. In other industries, it may take anywhere from eight to 15 mentions of a brand for a prospective customer to even remember what it is. Real estate is different.

If you are marketing where your ideal customers are found, they don't need to see you fifteen times. On the contrary, they may reach out the first time they hear about you — assuming they're interested in getting into the market.

No matter how great your marketing is, you can't get someone to buy or sell a home unless they are committed. So, there's no need to plaster your name all over town. Instead, zoom in on the most targeted and effective approaches for you.

Streamlining is the path to a real return on investment — and that's what marketing is all about.

Here's how to make it happen:

  • Start by Understanding Your Ideal Customer
    Which customers do you most enjoy working with? Who energizes you... and helps you move toward your business goals? All marketing materials are written for someone, so be sure you pinpoint precisely who you want to appeal to. What are their biggest problems? Why are you the perfect fit to help them?

  • Make Open Houses a Cornerstone of Marketing
    Open houses have been through a lot in the COVID years, but they remain one of the most powerful ways to connect with qualified buyers quickly. To extend your reach and improve safety all around, a tool like Properties in Motion helps you use video storytelling for your virtual open houses.

  • Host a Free Housewarming Party
    If old-fashioned business networking makes your skin crawl, tune into this idea: A housewarming party for your newly closed homeowners. This will not only ensure they remember your name for years to come — it also gives you the opportunity to meet and greet with their friends and family who may become clients.

  • Take the Busy Work Out of Digital Marketing
    The vast majority of your future customers will find you online, so digital marketing is an indispensable part of your mix. Help your digital marketing strategy bear fruit with less time wasted by using social media automation to send event-based updates to your followers ... just click and "done."

  • Make It Easier to Monitor Your Relationships
    It can be tough to figure out everyone you know — contacts, leads, and current customers – and what they're all doing at a given moment. A dedicated real estate CRM can use artificial intelligence and machine learning to maintain total visibility and follow up at just the right moment.

  • Understand Your Priorities for Each Day
    Not everyone flourishes when they try to plan their day down to the minute. Still, you can get most of the benefits of scheduling by defining your priorities for the next day every evening. Once you know what is most important, always try to put it first. Focused blocks of uninterrupted work make it easier.

  • Keep Track of Your Marketing Results
    Free data analytics tools such as Google Analytics can clarify which digital platforms are yielding results — including your social media, real estate website, and content you've published on other forums. This data further empowers your CRM so you spend less time on what's not working for you.

  • Build Extra Time into Your Schedule
    Real estate has a reputation for top producers working day and night. Now, however, we know this is a recipe for burnout. "Work-life balance" is the new watchword. That means leaving time in your schedule for when things, including marketing events, run long – and giving yourself plenty of time to rest, too.

  • Follow Up with Satisfied Customers
    Even when they have a satisfying experience, most people don't end up returning to the same real estate agent in the future. The bottom line? They simply forget. Stay in touch with your satisfied customers and ask for referral business — it's the fastest and least expensive customer acquisition.

  • Have a Single, Overarching Goal for Each Quarter
    In the world of marketing, a month often isn't enough to know whether a tactic is working. You need a few months of data to compare outcomes over time. With this in mind, define a core marketing goal for each quarter, then break it down into weekly action steps and monthly check-ins.

Contact us today to discover easier, more effective marketing through automation.

December
23

The end goal of your online marketing is to create a reliable source for converting clients, and generating engagement is one of the most important steps that leads to that goal. But with so much competition for attention online, increasing your engagement can feel like an uphill climb. The good news is that growing your online engagement is easier than you might think, with the right tools, tactics, and a willingness to invest consistent effort into achieving your engagement goals.

Know Who You're Trying to Reach and Where to Find Them

Before you get busy with specific engagement tactics for your online marketing, it's critical to understand exactly who you're trying to reach. That's because the best tactics for generating engagement will differ depending on your target audience. Whether you're planning out your website content, social media strategy, or paid advertising, start by considering the needs and online habits of your target audience.

When you know who you want to reach, you can get busy learning about the best places to find them online. This is especially important for social media because different demographics favor different platforms. Research any social platform you're planning to use ahead of time, integrate best practices, and ensure that you're investing your energy in the places that will deliver the best results.

Invest Your Time Wisely on Social Media

While there are many places to grow your engagement and guide people to your website, it's tough to top the efficiency of social media. With the right tactics, you can spend more time generating engagement on social platforms and less time thinking about what to do next.

  • Less Promotion, More Conversation
    Spending too much time on promotion and not enough time on conversation is one of the easiest mistakes to make with social media marketing. That doesn't mean that you can't showcase listings or highlight all of your great content. It just means that the most successful real estate brands and agents on social media invest significant time in engaging with their audience. Always remember that engagement is a two-way street, especially on social.

  • Want Engagement? Start by Asking Questions
    If you want to inspire conversations and get your social connections to engage, asking questions is the perfect place to start. Think about questions that speak to the needs of your target audience, ask them often, and encourage your audience to ask questions, too. By answering questions, you can advance the conversation and build trust by demonstrating your real estate expertise.

  • How Social and Your Website Work Hand in Hand to Generate Engagement
    Ideally, you want a seamless experience between your social media pages and your real estate website. The content on your website should be easy to find on all of your social channels, and visitors to your website should be able to connect with all of your social accounts easily.

  • Create a Social Schedule and Stick to It
    Achieving your engagement goals is so much easier when you have a plan for how to get there, and a social schedule so that you'll always know what to do next. When you know how to reach those goals, you can use your social media time much more efficiently and effectively.

Create Content That Tells Stories and Encourages Conversations

The content that you create for your real estate website, blog, and social media should be one of your best sources of engagement. When you share content on social, jump into the comments to start the conversation. When you're thinking of content ideas for your blog, focus on topics that will encourage your audience to ask questions and leave comments.

And don't be afraid to branch out into new types of content! Video content is easier than ever to create, and it's a great tool for generating engagement. People are more likely to feel a connection when they can see your face, listen to your voice, and hear directly from you. In addition to attracting people to your website, your content is a powerful tool for keeping them there once they arrive.

Track Results to Find Out What Works Best for Your Brand

Not every engagement strategy will be the right fit for every agent or real estate business. That's one reason why it's so important to track your results, look at your analytics, and refine your strategy over time. It's easier to grow engagement when you have data-based insights on what works best with your audience.

No matter what else you do to grow your engagement, remember that authenticity is key. When your audience feels like they can connect with you on a human level, they're more likely to engage. That's true for social media, your website, and all of your real estate marketing efforts.

December
9

Your real estate website should be one of your greatest assets for generating leads, informing prospects, and making it easier for your clients to accomplish their real estate goals. If you're building a website for the first time or your existing website is in need of an update, it's important to make sure that your new website has all of the modern features that will help you generate more business online. There's plenty of room to customize your website, as long as you make sure to include the essentials. Here are 5 essential features that every real estate website should have.

  • Mobile Responsive Design
    For anyone who's buying or selling a home, real estate is always on their mind. They want to be able to visit your website on any device, and still get the same great user experience. Mobile traffic has long since passed by desktop traffic in terms of volume, and that trend is only likely to continue. So mobile responsive design, which ensures that your website offers a seamless experience on any screen, is an absolute must for a modern real estate website. With responsive design, the features of your website will shine whether the user is accessing your website on their phone, their tablet, or their desktop computer from the comfort of home.

  • Search Engine Optimization (SEO)
    No matter how great your website is and how many resources it offers, it can only boost your business if people know where to find it. Given the level of competition for the attention of real estate prospects, finding ways to stand out online is more important than ever. SEO helps ensure that when people search for real estate services in the markets where you do business, your website will be one of the first that they see.

    Through your content, on-page SEO, and all of the SEO that happens behind the scenes of your website, you can rank higher in search results over time. Local SEO is also essential because it helps you stand out in your markets and boosts your visibility with people who are shopping for homes there. Since so many people begin their search for real estate services by visiting their favorite search engine, SEO helps them discover your business and is key to driving traffic to your website.

  • IDX Listing Integration
    While there are many features that drive traffic to your website, many of the prospects and clients who visit your will be there specifically because they want to search for homes. IDX listing integration makes it easy for them to search for homes based on location and use a wide variety of filters to find homes that suit their unique needs. By pulling listing information from MLS databases, IDX integration provides a comprehensive look at which homes are available in a given market. And it's not just a perk for buyers who are searching for homes. For sellers, the exposure that IDX provides means that a larger pool of potential buyers will be able to find their listings online.

  • Market Stats and Information
    Buyers who visit your website will often be searching for more than just a home. They will also be looking for the ideal community or neighborhood to live in, based on the factors that matter most to them. That's why it's so important to provide resources that help buyers get to know what your markets are like, both in terms of real estate trends and what it's like to live in those places.

    Your blog posts and real estate videos are great places to showcase your markets, but you will also want pages where website visitors can quickly, easily find key information on specific neighborhoods. Sellers also benefit from your market resources because your website content and market reports help buyers fall in love with the communities where a seller is listing a home.

  • Review and Testimonial Integration
    Ultimately, you want your real estate website to play a key role in converting prospects into loyal clients. Social proof like reviews and testimonials from satisfied clients is one of the biggest factors in the decision-making of many real estate prospects. So you'll want to be able to easily integrate all of those glowing testimonials and reviews into your real estate website, where they will be easy to find. When prospects can quickly find out what others are saying about your brand, they're more likely to convert with confidence.

With all of the right features, your real estate website can drive more traffic, generate more leads, and serve as the hub of all your online marketing efforts. These 5 features are essential, and there are plenty more that you'll want to include to provide the best possible experience for your audience.

December
2

Your sphere of influence should be one of your greatest assets for generating leads as a real estate agent, but only if you make the effort to maintain and utilize it. Thanks to online marketing and social media, your sphere of influence can now expand much further than it would have in the past. That's in addition to your more traditional sphere of influence, which of course includes friends, family, and everyone that you connect with in your community. By utilizing your sphere of influence and taking advantage of the tools available to make your life easier, you can generate a steady, sustainable supply of fresh, highly qualified leads as a real estate agent.

How to Define Your Sphere of Influence

Your sphere of influence starts with the people you know best but should also expand far beyond that group. Think about all of the people who you interact within your community: small business owners, community organizations, volunteer groups, sports leagues, places of worship, service providers, former colleagues, other parents from your children's school, and any other group that you connect with on a regular basis.

Now, add in your online sphere of influence, which reaches beyond the communities where you work and live. There are people you connect with through your social media, real estate website, the content that you create, and the leads generated by your online marketing. When you add it all up, your sphere of influence likely extends much further than you'd guess at first glance.

Consistency Counts with Your Sphere of Influence

It's a mistake to think of your sphere of influence as a "set it and forget it" source of leads. Instead, think of it as something that you consistently have to maintain and nurture in order to generate the best results. The more effort that you put into building and maintaining relationships with the people in your sphere, the more business you can expect to generate. That means reaching out at the right times, being a trusted source of advice, connecting on a personal level, and being as consistent as possible with maintaining relationships.

Use Your Real Estate CRM to Segment Leads and Plan Your Outreach

Utilizing your sphere of influence is much easier when you have the right tools for the job, and your real estate CRM is at the top of that list. Use your CRM to organize your contacts, keep track of vital information about each connection, segment your leads, and ensure that you're reaching out to the right people at the right time. Take advantage of tools like drip email campaigns and AI-driven newsletters to stay in touch while lightening your workload, thanks to automation.

Stay Active and Engaged on Social Media

Naturally, your social media presence is one of your best tools for growing and nurturing your sphere of influence online. Social media marketing can help you build new connections, and engaging with your social connections is key to generating leads from your sphere of influence. When you share content, get involved with the conversation that it generates. Join social media groups where you can share your real estate expertise, and build connections with your community. Be mindful of how you interact with people, show genuine interest in their needs, answer questions, and be helpful.

Use Real Estate Content to Share Your Expertise

Your real estate content is a great way to grow your sphere of influence, provide valuable advice, demonstrate your expertise, build trust, and help convert leads that come from your sphere of influence. Whether you create real estate blog posts, video content, or a mix of both, make sure that you're sharing your content where your sphere of influence can see it.

Showcase Your Social Proof

Even people you already know may need a little extra push to trust you with their real estate needs, and integration of social proof is the perfect way to provide it. Make sure that you're asking clients for online reviews and testimonials after they've used your real estate services. Showcase those testimonials on your real estate website and your social media pages.

Do Some Good, Old Fashioned Networking in Your Community

Near the beginning, we mentioned some of the many groups within your local community that may be part of your sphere of influence. Getting out and networking in person is a dependable way to maintain your connection with those groups while bringing new people into your sphere of influence.

Your Sphere of Influence Is Always a Work in Progress

If there's one thing to remember, it's that utilizing your sphere of influence is a constant process. Investing consistent effort and utilizing the right tools to make your life easier will allow you to maximize the lead generation potential of your sphere of influence.

November
19

What sets you apart from your competition? No matter the size of your market, you're not the only game in town for real estate clients. With millions of registered agents all over the United States, the reality is that your potential clients always have a choice. Your branding is one of the most important ways to communicate the things that set your business apart, build trust, and establish your identity with your target audience over the long term. Creating a branding strategy is complex, but the effort you invest can ultimately help shape the future of your real estate business.

Know Your Audience, Shape Your Brand

Who are you trying to reach? With branding, it's hard to be everything to everyone and equally difficult to set yourself apart from the competition using generalities. Effective branding starts with knowing your audience, and understanding what they're looking for from a real estate business.

Whether you cater to young, first-time buyers, luxury real estate clients, people searching for vacation homes, older clients looking for the perfect place to retire, or any other niche, your unique value proposition is at the heart of your branding.

So, in what ways do you serve your target audience better than the competition? When faced with other real estate options that serve a similar niche, why should they choose you? Answering these questions is the perfect place to start shaping your brand. And when you answer those questions through branding in a way that resonates with your target audience, your business can benefit for years to come.

Branding in the Digital Age

In today's digital world, the reality is that most real estate prospects begin their search for real estate services online. A consistent, reliable online presence is one of the biggest keys to ensuring that your brand reaches as many people as possible.

  • Real Estate Website
    Your real estate website is the cornerstone of all of your online branding efforts. It's a place where people come to learn about your business, browse your listings, and find out whether you're the right choice for their needs. That's why it's so important to have informative, educational content, to help prospects find answers to their real estate questions, discover the communities where you sell homes, experience your expertise, and learn how your brand stands out from the competition.

  • Social Media
    When it comes to connecting with prospects and building relationships that lead to business, it's hard to top social media. For real estate businesses, social media is a place to share expertise, engage with your audience, and highlight the best parts of your brand. Agents can use social to connect with clients on a more personal level, showcase communities, give a peek behind the scenes of life as a real estate agent, and build lasting relationships. Make sure that your brand's name and appearance are consistent to provide a seamless experience across all social platforms that you use.

  • Search Engine Optimization (SEO)
    No matter how well you develop your brand, the only way to maximize its impact is to ensure that your message reaches as many people as possible within your target audience. SEO helps you stand out from the competition, and ensure that your brand is what people find when they're searching for real estate services in your area.

  • Online Advertising
    While building organic SEO and growing your social media audience takes time, paid online advertising is available to give your brand a boost anytime. Advertising on social media and in search engines can be a great way to get your brand in front of the right people at the right time.

Traditional Branding Tools for Real Estate

Digital marketing is excellent, but that doesn't mean that more traditional marketing methods don't have a place in modern branding. There's a good reason that "For Sale" and "Sold" signs are still ubiquitous on the lawns of homes around the country. Because they work! And if your target demographic isn't so active online, then tools like direct mail and traditional advertising can help you reach them. Even for a more modern audience, traditional marketing tools can provide a valuable complement to your digital branding efforts.

Building Your Brand to Last

In the end, effective real estate branding requires a holistic approach. When you understand who you're trying to reach and which factors differentiate your real estate business from the competition, you can use that information to shape all of the other aspects of your branding. While some parts of your brand will likely remain the same long term, remember that it's also a good idea to be nimble and experiment. Finding new ways to reach prospects as branding tools evolve will help you build a brand that can outlast any trend.

November
10

Most of your future customers will find you online — be sure you're making it easy!

Millennials are the #1 generation in the housing market. At the peak of the pandemic, with interest rates at historic lows, Generation Z made a showing, too. That cohort has returned to an "old-fashioned" approach, seeing homebuying as an important path to growing wealth.

They'll be ready to work with you much sooner than you might think.

And they're looking for you... on their phones.

Yes, just about everyone has adapted to the smartphone era. Pew reports 97% of Americans have cell phones and 85% of those are internet-capable smartphones. But no other generation has the same level of technical savvy and "always-on" connectivity as this up-and-coming young group.

To win their trust, you need a polished, professional online presence.

Turn Your Online Presence Up to 10 with These 10 Tips

Even if you work in a niche that skews older, Millennials and Gen Z will be part of the decision-making process before you know it. So, there's never been a better time to take a close look at the way you present yourself online and ensure your digital brand is compelling.

Here's how to do it right:

  • Make Sure Your Website Is Mobile-Friendly
    Google now looks at the mobile version of your website first to decide where it should rank in search. What is it finding? Be sure your real estate website has a responsive layout. Responsive means it adjusts to the display size and input available to the user, making it easy to navigate on phones and tablets.

  • Incorporate Texting into Your Marketing Plan
    Millennials and Gen Z alike love text, maybe even more than talking. Research shows young people prefer to avoid voice calls, but they are overwhelmingly favorable to texts. They're even willing to get texts from businesses, as long as they consent first. A text message marketing platform makes it easy.

  • Use Integrated Live Chat
    Of all the different options you can use to connect with website visitors at the moment they're paying full attention to you, integrated Live Chat is the fastest and most effective. It can appear on any page of your website. Highly enticing, it may motivate prospects to ask you a question they might otherwise skip.

  • Be Selective About Social Media
    You don't need to be on every social media platform — just the ones where your customers are found. For most real estate pros, that means Facebook, Instagram, and LinkedIn. Instagram is the most popular platform for real estate photography, and it links directly to Facebook for easy sharing.

  • Make It Simple to Get in Contact
    Texting and social media are helpful on their own, but they're most powerful when they give your leads the chance to connect quickly. The faster you can respond to first-time inquiries, the more likely you are to get a customer, so configure and monitor notifications during work hours.

  • Once You're Set Up, Use Automation
    Once your social media profiles are fully set up — with every form filled out and brilliant, branded images in every space — set realistic goals for posting each week consistently. Social media automation lets you plan your posts in advance and send out instant, event-driven updates in less time.

  • Set Up an Email List to Capture New Leads
    Most first-time visitors to your website aren't ready to do business — with you or anyone else. But that's okay if you use email marketing. Email marketing automation means you can stay in contact with leads for weeks, months, or years, building trust along the way until they choose to take action.

  • Boost Your Best Listings with Targeted Social Ads
    Social media ads can get eyes on your listings in a hurry, but it's crucial to go in prepared. Not knowing the ins and outs of setting up their ads, business owners often lose money. Ad Wizard is a self-service tool that helps you launch ads for your listings and track their performance at a glance.

  • Be Consistent and Purposeful About Your Website Content
    Content marketing is a method of attracting targeted visitors to your website by answering the burning questions they have about the homebuying process. This helps raise your visibility in online search, so be sure you are posting at least one 800-word article a week aligned with your audience's interests.

  • Use Website Analytics for Continuous Improvement
    A real estate CRM suite brings together the data from your email, social media, and website so you can focus your attention on what really works. Total visibility in one location enables you to understand where visitors are coming from and what they do once they reach you.

Contact us at Delta Media Group to learn more about digital marketing in real estate.

June
10

When you create a website for your real estate business, it's crucial to make sure that everyone has equal access to all of the features that your website offers. The Americans with Disabilities Act (ADA) includes standards for website accessibility, and following key guidelines can help ensure your website provides a reliable, equal experience for all visitors. Whether you're creating a new real estate website or updating an existing one, this guide can help you get started with website accessibility.

Why Website Accessibility Matters to Your Real Estate Business

Your website visitors will come from a wide variety of backgrounds, and some of them will be people with disabilities which makes it harder to access certain website features. With the integration of accessibility standards throughout your website, visitors with disabilities will be able to consume all of your content and use all of the features that your website has to offer. In addition to simply being the right thing to do, making your website accessible can help avoid lawsuits and liability issues that can arise when a website isn't accessible. Meeting ADA standards helps ensure that your website is up to date with accessibility and provides a robust experience for all users.

Key Elements of Website Accessibility

The ADA provides extensive guidelines on website accessibility, and those guidelines are worth reading in full. Here, we'll provide a look at some of the key standards for website accessibility that are especially relevant for real estate websites.

  • Adjustable Text Size
    The ability to adjust text size is crucial to making sure that users can easily read all of your text-based content. And it's not just the ability to adjust the size of the text that matters. It's also important to ensure that your website still offers all of the same features and functionality, even if the size of the text has been adjusted.

  • Clear, Consistent Navigation Options
    A clear, logical navigation layout is important for all users, and navigation is also part of ADA standards. It's important to provide the same seamless navigation options in the same locations on each page so that users can easily find what they need on your website. It's also a good idea to provide more than one option for navigating your website. This can include a website search function and an HTML sitemap, in addition to your standard navigation menus.

  • Captions for Video Content
    Captions make it easier for people with certain disabilities to enjoy all of the video content that your website has to offer, and you can use software to provide captions even for live video content. For any pre-recorded video or audio content, you should also provide an audio description for the content, along with a link that makes that audio description easy to find.

  • Avoid Images of Text
    It's important to avoid using images of text because the text in images can't be resized with the same consistency as regular text. Some exceptions are made for images that are essential to the website, but few images fall within those exceptions. Rather than use images of text, you can use the same text conventionally, with attribution if necessary.

  • Error Suggestions for Website Forms
    Any website forms, like those used to contact your business or sign up for your newsletter, should have error suggestions to help people fill out the form successfully. Error suggestions can be text-based and should help with basic input errors that often come with filling out things like phone numbers or addresses.

  • Use Descriptive Headings and Labels for Content
    Using descriptive headings and labels for content helps all users, including those with disabilities, understand the purpose of content and navigate through that content more easily. Try to make headings as simple and descriptive as possible. Also, make sure you label all elements of your website, like contact or sign-up forms.

How Our Team Can Help Your Website Stay Compliant

Worried about accessibility with your real estate website? Let our experienced team at Delta Media Group help you handle all of the key details. We strive to make every website we build as accessible as possible by providing adjustable fonts, detailed image descriptions for screen readers, forms that are not time-sensitive, testing every website with the WAVE suite of tools that helps evaluate website accessibility, and taking additional steps to ensure accessibility throughout your website. We stay up to date on the latest accessibility standards, and we make sure that your website does, too. Contact us today to learn more.

May
20

According to the National Association of REALTORS®, 93 percent of real estate clients from all generations rely on real estate websites as a primary source of information when buying or selling a home. How does your real estate website stack up to the competition? In order to capitalize on the immense online interest in all things real estate, there are some essential features that every real estate website should have. With the right mix of features, content, and smart design, you can turn your website into a constant, reliable source of leads for your real estate business.

  • Responsive Mobile Design
    One more interesting statistic from the NAR: 76 percent of all buyers found their next home using a mobile device. And that number is even higher for Millenial and Gen X home buyers. So if you want to maximize the potential of your real estate website, it needs to look and function as great on mobile devices as it does on bigger screens. Responsive mobile design allows your website to scale to any screen size and makes it easy for website visitors to access key features on any device.

  • IDX Listing Integration and Convenient Search Filters
    While many website features pique visitors' interest, the number one reason most people visit real estate websites is to search for listings that match their needs. So IDX listing integration is absolutely essential for any real estate website. It's also important to make sure that people can filter their search based on the features they want in a home to easily fall in love with homes that match their needs.

  • Informative Real Estate Content
    Informative, educational real estate content is key to informing website visitors, demonstrating your expertise, and showing them why you're the right choice for their real estate needs. Whether you maintain a real estate blog, post video content on a reliable schedule, put together information-rich infographics, or ideally all of the above, your content provides a window into what potential clients can expect from your real estate business. Clients especially appreciate content that answers real estate questions, helps them overcome challenges, and dives deep into what buyers can expect when purchasing homes in the markets where you do business.

  • Social Proof and Social Media Integration
    Social proof is one of the best ways to turn website visitors into clients by showing them exactly why your current clients love your real estate business. Featuring testimonials from current clients is a great way to showcase what you have to offer and show prospects the quality of service they can expect when choosing you for their real estate needs. It's also important to make it easy to find all of your social media feeds so people can seamlessly connect and engage with your business on their favorite social media platforms.

  • Neighborhood Guides for Home Shoppers
    While making it easy to search for homes is a great start, it's also crucial to help buyers learn more about the neighborhoods where those homes are located. Neighborhood guides are a great way to help buyers get acquainted with your neighborhoods while finding locations with the attractions, services, amenities, and characteristics that match their needs. Your blog posts and video content are also great places to go deeper into what local neighborhoods have to offer by highlighting local attractions, dining destinations, traditions, events, and anything else interesting about those neighborhoods.

  • Lead Capture, Calls to Action, and Subscription Forms
    With great content, IDX integration, responsive design, and social proof, you already have many of the ingredients that will help turn curious website visitors into strong leads for your business. Now it's time to capitalize on all of those important features by capturing leads and encouraging website visitors to take the next step. It's important to include calls to action throughout your website that encourage people to take that next step, add forms that make it easy for visitors to subscribe to your newsletters, and provide incentives for them to learn more about what you have to offer.

  • Uncluttered Layout and Intuitive Navigation
    All of the great features on a website are only valuable if visitors can easily find them. Making it easy to find everything will also encourage them to stick around on your website for longer periods of time. Avoid cluttering any one page with too much information, and make sure that visitors can easily, intuitively navigate all of the features that your website offers.

While there are essential features that every real estate website should have, there are also many different ways to customize your website within that framework. With the right mix of features and design, your website can be a major asset for your brand. Contact us today to learn how to make the most of your website.

May
4

When you're showing a property face-to-face, curb appeal is indispensable.

There are many different aspects to curb appeal, but it all adds up to that essential first impression. From the moment potential buyers lay eyes on the home, right before walking through the door for the first time, they are primed for a memorable experience — and ready to find the home that's "the one."

No doubt, your mind whirls into action to improve curb appeal whenever you look at a property.

You might think of things like:

  • The exterior paint job, how fresh it looks, and how well it matches the rest of the neighborhood
  • The roof — its style, colors, and materials, and whether or not it looks ready for another ten years
  • Landscaping and lawn care appropriate to the season, with no yard waste or other obstructions
  • Presentation — how well the all-important walk to the front door is framed, and the door itself

When care is taken with curb appeal, it really can be a case of love at first sight!

It might surprise you to know that the exact same effect is at work in the digital world.

Yes, digital curb appeal is real. And it makes a winning difference for your sellers.

Digital Curb Appeal Sets Properties Apart in 2021 and Beyond

Digital curb appeal is a simple concept, but it takes creativity and hard work to master. In short, it means:

  • Making your online home listing as appealing as it can look
  • Ensuring it has a powerful preview in-home search results

Even though online home listings are extraordinarily common — most home searches now start online — not everyone has gotten the message about digital curb appeal. Look at condo listings, for example, and you're very likely to see a preview photo that only consists of a community's sign out front.

What a missed opportunity!

Similar problems can crop up with a single-family residence. If a photo is blurry, distorted, or shows only one tiny part of what the home has to offer, it won't seize the attention of would-be buyers browsing through dozens of listings. As the listing gets little attention, it ends up at the bottom of results, even less likely to be found.

First, remember what a listing preview usually shows:

  • A feature photo along with the option to scroll through all the home's photos
  • The asking price
  • The number of bedrooms and bathrooms, including half and quarter baths
  • Total square footage
  • The address

Special identifiers like "Hot!" or "Video tour" are also added to listings automatically. So, getting familiar with the different identifiers and how your listing can qualify is a terrific way to craft your strategy. People are far more likely to check a listing they know others are interested in!

Four Ways to Help a Listing Excel with Digital Curb Appeal

When it comes to digital curb appeal, you'll need to find new and exciting ways to help your listing tell a story. Luckily, it's not all undiscovered territory: many of the things you would normally do to prepare and stage a home are also helpful. Combine trusted techniques with new technologies and you'll stand out!

Here are our four biggest tips for digital curb appeal:

  • Collaborate on Pre-Listing Home Improvement
    Minor cosmetic issues can sour buyers and sap a listing's mojo. In your early walkthrough of a property, make notes on anything that can be solved with a little elbow grease before your listing goes live. Major renovations should take a back seat to simple fixes, like a splash of exterior paint or new bathroom fixtures.

  • Invest in Exceptional Real Estate Photography
    The digital world is extraordinarily visual. These days, even the best phone photos won't do — professional real estate photography is a huge advantage. Photos should be taken of every room and every exterior angle, ideally at different times of day. Aerial photos snapped by drones are especially captivating for some buyers.

  • Add a 3D Walkthrough and a Video Tour
    These two features are highly in demand for today's savvy buyers. They also happen to be ideal ways to perk up your listings with two special identifiers buyers can see at a glance. Time spent on a 3D walkthrough is one of the biggest indicators of sincere interest in a home, so don't pass up the chance to stoke a buyer's imagination.

  • Stage Each Home as "Move-In Ready"
    Staging for your digital listing doesn't require fresh cookies in the oven, but there are still plenty of techniques that work. Clean up, declutter, and use natural light to your advantage, giving rooms a sense of size with mirrors where necessary. And, as always, hide the cat box and any other tell-tale signs of pets.

Contact us to learn more about digital marketing for real estate.

February
23

As the pandemic spread, few industries changed as quickly or as completely as real estate. In many areas, public safety protocols meant real estate was effectively on pause for several weeks. During that time, agents and brokers all over the country worked around the clock to figure out safe and effective ways to continue serving clients. Never before had there been so much risk.

And those professionals rose to the occasion. Real estate transactions have continued at a brisk pace, giving buyers the chance to access historically low interest rates. At the same time, sellers have benefited from rising home prices in some of the most desirable markets. Now, at last, there are optimistic signs of coming out the other end of the pandemic. But things won't simply go back to the way they were.

Many of the real estate trends accelerated by the pandemic were already percolating in the background. Virtual home tours and showings, remote work, marketing automation, and more have gained traction faster than anyone predicted. The benefits of these fresh approaches remain very attractive. Real estate experts often thrive on face-to-face interactions. It will be a relief to see clients in person more frequently. But the top pandemic trends have unlocked ways to get more done and serve more people — all without having to sacrifice the personal touch that makes relationships work.

Let's look at some game-changing real estate trends that have staying power:

  • Virtual Home Tours and Showings Are More Convenient for Everyone
    Virtual home tours arose out of the need to show property without gathering large groups of people together. But buyers have enjoyed the chance to peruse more properties with less travel — it allows them to widen their search. Sellers, in turn, don't mind not having to clean up after waves of guests. More agents are now comfortable on camera at a time when video marketing is becoming crucial to marketing success.

  • Remote Work is Helping Real Estate Teams Collaborate Effectively
    A striking 4.7 million people were already working remotely when the pandemic began. Working from home leads to lower overhead costs and can spark higher productivity: team members may no longer need to worry about paying thousands of dollars and wasting hundreds of hours in commutes. Yes, remote work is an adjustment and requires trust. With high-speed internet widely available, though, it is perhaps the best time for this trend to thrive.

  • Marketing Automation Means Real Estate Brands Stay in Touch
    How do real estate brands keep relationships going strong when a personal visit is out of the question? Today's internet enables marketing tools with incredible reach and sophistication. Agents can monitor all of their contacts with Delta Media Group's all-in-one solution for real estate professionals and launch personalized email drip campaigns at the touch of a button. Email newsletters, social media, open house management, and more can be achieved in minutes rather than hours.

  • Millennial Homebuyers Are Moving to Cities in Droves
    A mass exodus from expensive states like New York and California led some market-watchers to predict hot urban markets would soon be cooling down. That's not quite the case, further research reveals millennials are still choosing cities. Attractive interest rates, robust housing inventory, and low down payments are some of the main contributors to urban appeal. More than a third of Millennials still say cities are in their near future.

  • At the Same Time, Older Buyers Are Opting for Suburbs
    While younger buyers embrace the uncertainty of a fast-changing world, their elders are keeping more options on the table. Some have decided to move away from densely populated urban centers. Others are taking the opportunity to downsize or to consolidate into multi-generational households. Creative real estate pros will have diverse opportunities with older buyers in the coming years.

  • Now More Than Ever, Agents Need a Professional Real Estate Website
    As time goes on, buyers of all age categories become more likely to start their home search online. In 2018, 44% of all home buyers went online to start their home search. In total, 98% of older Millennials used the internet for home buying. Photography, detailed property information, floor plans, and virtual tours were among the top features they cited as useful. Real estate website design is now inseparable from your professional brand.

Real Estate Is Undergoing a Digital Revolution: The Right Technologies Are Essential to Success

The pandemic has been a challenging time for everyone. It will pass, but the lessons learned will endure.

Today's most effective real estate agents are using technology to adapt, overcome challenges, and add value to their communities. Modern real estate technology is the key to building a practice that lets you deliver sterling customer care while making space for the work-life balance you want in the long term.

To learn more from the real estate digital marketing experts, contact Delta Media Group today.

February
18

You hear the same thing every few years: SEO is dead!

SEO — search engine optimization — has been a part of the internet for more than 20 years. Ever since the first search engines went mainstream, they needed clear signals to help them categorize the content of websites. Despite how smart it might seem, Google can't read. It needs a lot of help to understand what a page is about. SEO is a combination of best practices that make pages friendlier to human readers and search engine "bots" alike. In the process, properly SEO'd pages are more likely to appear prominently in search results.

Saying "SEO is dead!" is a lot like saying "clothing is dead!" because fashion trends change. What's popular may vary from time to time, but people still need things to wear. Likewise, search engines regularly update their standards and wise SEO practitioners follow suit — but search engines still need SEO, and so do the businesses that want to succeed online.

In short, SEO is as vital as ever. In fact, there is no other way to consistently and positively influence your website's visibility in organic search. What has changed is the standard of performance, design, and usability a good SEO campaign should strive for.

Modern SEO is About Helping Website Visitors Reach Their Goals

You might think of SEO as a toolkit. It includes design techniques, technologies, and information architecture.

Take the most misunderstood concept in the SEO world: the keyword. A keyword is a specific phrase someone types in when looking for more information, such as "Atlanta homes for sale." The search engine's goal is to point the way to accurate, high-quality content so the user can find out more on this subject.

If you're in the business of Atlanta homes for sale, it only makes sense to use this keyword. Your blog posts, videos, and other content would be a lot less useful and a lot harder to find if you avoided saying "Atlanta homes for sale" out of a misinformed belief that doing so is somehow "cheating."

So it is with everything that has come to define modern SEO:

  • Mobile-friendly design is good for SEO because many people look at websites on their smartphone
  • SSL encryption is good for SEO because it helps protect users against having sensitive data stolen
  • Video content is good for SEO because it is more engaging and easier to remember than text
  • Fast loading times are good for SEO because nobody wants to sit and wait for a website to work

When real estate pros embrace SEO, they are choosing to align with the conclusions of thousands of hours of research into what makes a website helpful, useful, and effective. If they don't do so, they willingly yield the advantage to somebody who will — which is precisely the goal search engine providers have in mind.

A decade ago, boogeyman stories about the dangers of "black hat SEO" led many businesses to misunderstand what digital marketing is all about. Today's SEO is professional and precise: with tools such as Delta Media Group's all-in-one solution, you can centralize your efforts and see the impact of your work unfold over weeks and months.

Here are some essential ways to make SEO work for you:

  • Create Helpful, Informative Content for Your Real Estate Website
    Your blog is one of the cornerstones of your SEO strategy. Everything you post showcases your expertise, gives insights into your personality, and previews the value you offer clients. You can promote posts on social media or through your email drip campaign to extend their reach.
  • Focus Your Content on What Your Future Clients Search For
    It's easy to learn an SEO keyword tool that gives you real clarity on what topics people care about. You'll also get estimates of how many people search for a given term each month. Think about your ideal client: Buyer or seller? Millennial? Empty-nester? Then look for topics you can discuss relevant to their unique needs.
  • Design Your Real Estate Website to Be Easy to Use
    A well-designed real estate website demonstrates that you value others' time even before they become your customers. "Ease of use" has a number of factors. Navigation should be straightforward, making information simpler to find. Quick load times are a must, and your layout should adapt to mobile users' screens.

Combine your SEO with digital marketing automation — such as automatic social media updates — and you'll get results all the faster. Automation is the key to expanding your digital marketing without spending hours on the details. DeltaNET offers you a seamless, integrated solution you can trust. To find out more about real estate SEO and digital marketing that really works, contact us today.

February
16

With each day, more and more real estate clients find their next home — and their trusted real estate agent — through online sources. In fact, according to the National Association of REALTORS®, 52 percent of recent buyers found their home online. Without a dependable, high-performance website, it's more difficult to connect with the modern client.

And your website is so much more than a place for clients to shop for homes! The best websites provide a seamless experience, allowing clients to learn about you, find answers to their key real estate questions, fall in love with the communities where you sell homes, and connect with your brand on a variety of online platforms. In other words, it's a lead-generation machine. Still wondering if you need to invest in a website? Read on to find out why real estate agents need websites too.

  • Establish Your Brand and Online Presence
    When a prospective client wants to learn more about you, your brand, and what you have to offer, they typically start by searching online for more information. At its core, your real estate website is where people can find that information and so much more. Establishing your online presence is crucial because that's where most people will be looking for you. Without a website, it will be hard for prospects to find the information they seek, which means they're likely to move on to the next agent.

  • Connecting Buyers with Homes
    Once buyers have an idea of what you have to offer as an agent, you want to make it as easy as possible for them to take the next step. And that next step will almost always be starting to search for homes. With MLS listing search on your website, buyers can search for their perfect home in all of the neighborhoods where you do business. Adding virtual tours to your listings is another great way to accommodate clients, in an era when so many people are shopping for and selling homes online.

  • Become a Real Estate Resource
    If you want to win new business online, sharing your real estate expertise is the perfect place to start. There are countless potential clients out there looking for information on buying, selling, and maintaining homes. By including a blog on your website, you can become a trusted resource for prospects and clients alike. All of your real estate content can live on your website, making it easy for clients to find the information they need to approach their next real estate transaction with confidence. By providing that content, you build trust and show clients why you're the right agent for them.

  • Showcase the Communities Where You Do Business
    In addition to learning about homes and finding general real estate info, shoppers will visit your website to learn more about the communities where you sell homes. This is a huge opportunity to help them fall in love with neighborhoods by using your content to showcase what makes each neighborhood special. Savvy buyers know that finding the right neighborhood is a big part of finding the perfect home, and your website can help them do both.

  • Building Your Own Brand
    If you work for a larger real estate company, it can be easy to get lost in the shuffle when prospects visit the company website. A custom, agent-focused website allows you to build your own personal brand while still remaining part of the larger company brand.

  • A Hub for Your Whole Online Presence
    A diverse online marketing presence is crucial for success, and your website ties all of your marketing together. When you make a social post, write a new blog, or create a YouTube video, it's great to include a link back to your website. And when clients visit your website, they should easily be able to find links to the rest of your online presence.

  • Share Client Reviews and Testimonials
    When a potential client is looking for real estate agents online, "social proof" like reviews and testimonials often play an important role in the agent they choose. Your real estate website is a natural place to share reviews and testimonials from satisfied clients, making it easy for prospects to see all you have to offer.

Whether you're new to the industry or an experienced veteran of the real estate world, an innovative, information-rich website is sure to help you grow your brand. With Delta Media Group's all-in-one solution, you can use custom domains on your own website and take advantage of dozens of reliable tools to help grow your online presence. Our team is here to help you create a dynamic website that flawlessly represents your brand online. Contact us to learn more.

January
28

User experience (UX) is at the heart of how clients and prospects interact with your real estate brand. It includes analog, old-fashioned interactions, but the primary focus is on the digital realm. A seamless, high-quality user experience is a crucial factor in lead generation and keeps clients satisfied after choosing your business. Of course, that also means that a bad user experience will have the opposite effect. So let's take a closer look at what the UX is exactly, how to avoid turning clients away with a bad UX, and some tips for overcoming common UX challenges for your real estate brand.

What Is the User Experience, and Why Is It so Important?

  • The UX Encompasses Nearly Every Aspect of How Clients Interact with Your Brand
    Talking about the user experience can feel a bit overwhelming at first because it's such a broad topic that covers... well, pretty much everything when it comes client interactions. The good news is that it's also fairly simple to boil the UX down to a few key concepts, and we're going to focus primarily on the digital side.

  • Want to Better Understand UX? Start with a Few Important Questions
    When a client engages through your website, how easy is it for them to find the information they need? Are there barriers in place that prevent them from taking next steps? Does your content go beyond the basics to speak to the needs of each client? Can they easily access your content and services on the device of their choice? A high-quality UX makes life easier for clients, which ultimately makes it easier for you to earn their business.

  • The User Experience Is More Important than Ever in the COVID-19 Era
    COVID-19 has changed how people buy and sell homes and the way they interact with real estate brands. Clients rely much more on digital tools to conduct real estate business, while in-person interactions have taken a backseat. Now more than ever, real estate firms need a digital UX that clients will love.

Common UX Problems and How to Avoid Them

  • Forced Registration and Asking for Too Much Up Front
    One of the easiest ways to discourage clients with your UX is to ask for too much right away. If you force clients to register for your website before they can do anything or request extensive permissions, they may simply move on to the next option. There's a time and place to ask for more information or permissions — and it comes after you've demonstrated the value of your brand to clients.

  • The Fewer Hoops to Jump Through, the Better
    Building on our first problem to avoid, it's crucial to avoid burying important features behind items that are less important to clients. Most clients will be engaging with your UX to shop for homes in specific neighborhoods, or to find out how much their current home would be worth on the market. When you place the features that clients want most front and center, they'll be more likely to stick around long enough to explore the rest of what you have to offer.

  • Failing to Understand That Clients Are Making More Than Just a Financial Transaction
    Buying or selling a home is a personal, often emotional process. If you don't integrate content that shows an understanding of the why, then it's hard to build a connection with the client. The content on your website should go beyond the financial basics while speaking to your target audience's needs. It should highlight the communities where you do business while showing clients how specific homes and neighborhoods can answer their needs.

  • Mobile-Friendly Is a Must for a Quality User Experience
    Clients want to connect with your business in the way that works best for their needs, so a website that's not mobile-friendly or a buggy, hard-to-use mobile app will be a major red flag. It's critical to make sure that your UX's quality remains reliable no matter which device the client is using to access it.

The Right Team Makes All the Difference in Building a Great User Experience

Building an outstanding, streamlined user experience starts with understanding what users want and how to provide that to them. Delta Media Group works to build your real estate business a stable, high performance UX that makes it easy for clients to find homes, fall in love with neighborhoods, learn about local real estate markets, and conveniently connect with your business on any device. Our team is focused on creating a quality UX that makes it easier for your real estate team to generate leads and do what they do best.

January
14

79% of customers trust online reviews just as much as personal recommendations. In younger demographics, the figure can be even higher — up to 91% for consumers aged 18-35. Regardless of age, most people read online reviews, and many customers won't buy until they've read a review.

Don't think online reviews only matter for e-commerce stores: 87% of consumers used them to compare local businesses in 2020, up from 81% in 2019. Only a meager 48% of all respondents would even consider using a business with fewer than four stars.

What does it all mean? If you don't have online reviews, you don't exist!

When your neighbors go online to get help buying or selling a home, odds are they type in "real estate agents near me." On Google, that provides a list of agents along with their average star rating — and easy access to their reviews. Sites like Yelp also centralize reviews, serving as a proxy of a company's reputation.

In effect, your future customers use the same methods to compare real estate agents as they do to compare pizza places or burger joints. Say what you will about whether that's fair or not: to excel in a fast-paced real estate market, you need to find ways to use it to your advantage.

The best way to do that is to make sure you have customer reviews right on your website.

Customer Reviews On Your Website Build Trust and Motivate Leads

You can't stop people from looking on Google, Yelp, or wherever else they might search around — and most big review platforms also penalize you if you incentivize reviews in any way. But you are always entitled to ask for reviews, and all of your best online reviews should be displayed prominently on your website.

Some great places to showcase reviews include:

  • The footer that appears on each page of your site

  • Your website's "Contact" and "About Me" pages

  • Your calendar or scheduling app, if you use one

  • Your social media accounts and YouTube channel

When you give online reviews pride of place, you are doing more than just encouraging more business for yourself. You are adding value by creating ways for leads to make an informed decision. That's something everyone can appreciate, even though not everybody who sees your website will ultimately work with you.

Let's consider some of the benefits of using online reviews on your website:

  1. Reviews Foster Trust
    Your website is a terrific way to introduce yourself. It helps people understand who you are and what you can do for them. But that doesn't mean they want to take your word for it! Reviews function as social proof, giving greater weight to everything you say. When leads see that others "just like them" have had great experiences with you, they feel more comfortable reaching out. That helps you build rapport and work together.

  2. Reviews Help People Avoid Scams
    On the flip side, remember that many of your clients will be first-time buyers or sellers. They may have limited or no experience working with a real estate agent. Being unfamiliar with the industry and its credentials, they are on guard for foul play. Reviews on your website are among the most important trust signals you can send. Your site may help guide others so they know what to look for in a reputable expert.

  3. Reviews Draw More Website Traffic
    Online reviews have a major role in driving more traffic. Yes, reviews posted on Google or Yelp may inspire more people to check your site, but it goes beyond this. The reviews you post and promote help search engines to recognize you as an established and trusted local authority. Over time, posting reviews can help your website become more visible when prospects search for topics related to your business.

  4. Reviews Act as "Tiebreakers"
    When two businesses seem similar from the outside, which one gets the sale? Usually, it's the one with a bigger roster of positive, credible reviews. This goes back to the idea that many future clients won't know the ins and outs of real estate — they depend on their agent to keep them informed. Your reviews highlight your successes, skills, customer service, and other points of comparison that could be harder to spot otherwise!

Whether you're new to real estate or an old hand, it's valuable to make customer reviews an ongoing part of your practice. That means recognizing the right time to ask for reviews, following up, and cultivating reviews on your own website, as well as responding to the reviews you collect on other platforms.

With its state-of-the-art real estate CRM, social media, and email marketing automation, DeltaNET is the AI-driven premier pro-tech solution to energize your promotional efforts. To find out more, contact us today.

January
12

Not all websites are created equal. Just as no two real estate agents are the same, each agent's website highlights the differences between other agents vying for the marketplace. Though content is king, it's important to understand that even your website's domain name has a significant impact on your agency's performance and perception. 

9 Benefits & Advantages of Having a Custom Domain Name

1. It's a No-Brainer
Why should you have a custom domain name? Why not? It's simple, especially when you're trying to encourage clients to access it. Instead of asking clients to remember a confusing web address, simply adding a ".com" to your business name makes engagement effortless. It also makes it easier for clients to find you passively, for instance, when they search for you online. If they search "John Smith" and find "johnsmith.com," they'll know that they've found the correct address.

2. It Gives You a Leg-Up on the Competition
Do you know how many of the other agents in your market have their own custom domain names? Chances are high there are many which simply use web address provided by a hosting site. By locking down your custom domain name, you have another leg-up on the competition by demonstrating your legitimacy.

3. It Demonstrates Legitimacy
How does having a custom domain address demonstrate legitimacy? First, it shows that you're using the latest technologies. Though websites are nothing new, you'd be surprised how many agents still do not use custom domain names despite the relative ease of obtaining one. It also helps a user feel more comfortable following your link. "johnsmith.com" appears much more legitimate than "johnsmith.domainhosting.com."

4. It Increases Your SEO Ranking
SEO. Three letters your small business needs to know regardless of which industry you serve. If you're online, Search Engine Optimization is essential to your success. With so many other agencies selling homes in your area, you need the best search ranking possible on Google. Having a custom domain is one way to increase your SEO ranking in the eyes of Google's algorithm.

5. It Enables Custom Email Addresses
Similar to your web address itself, your email addresses are small yet important elements of how your business is perceived. Sure, an @gmail.com or @outlook.com address will work just the same, but having an @johnsmith.com address will once again enhance your legitimacy and reassure customers that you're the real deal.

6. It Elevates Your Brand
The brand you've cultivated in the real world can be easily integrated into the digital world with a custom website address. It also helps your brand consistency to have a legitimate domain name that matches your other online profiles, like your social media accounts.

7. It Enhances Your Branding
"Branding" is different from "brand." Your brand is the business; your branding is what your business does. For instance, you may be a luxury real estate agent, but the content you supply that highlights your listings is an act of branding. A custom domain name is an investment. When clients click that link, they're taken to your website to interact with you through your branding. If you're trying to wow your luxury home market, for example, your domain name is the doorway to these interactions.

8. It Opens Potential for New Leads
You don't need an open house to generate new "walk-in" leads. As you strengthen your website's content with a custom domain, you increase the chances that new customers will organically visit your site when they find it through a search engine. With the right tools, you can convert these visits to potential leads by continuing to engage them after they've left your site.

9. It May Be the Future of Virtual Businesses 
Thousands of new websites are created each day, which means many domain names become unavailable every instant. It's clear that more and more agents are adopting custom domain names. Keep in mind other agents may also scoop up domain names that you're interested in. 

Delta Media Group's digital marketing platform will easily integrate your custom domain, ensuring you reap the maximum benefits from your online presence. If you lack a custom domain name, we encourage you to consider these advantages and discover how quickly a new website address can benefit your agency.

November
3

Delta Media Group Secondary Websites

Why build a stand-alone recruiting website?

Because they are effective and make you stand out from your biggest competitors. All major national franchises have separate focused websites that appeal directly to sales associates looking for different career opportunities. If you have a RE/MAX brokerage, Compass agents, or any REALOGY brand in your marketplace, then you can look at those franchise recruiting websites as a start.

Having a secondary website that is not built to generate leads on properties but instead leads to potential recruits for your business is critical if you are looking to grow in size and scale. These career sites should not just be a copy/paste version of your residential website but a site with its own identity. Over the last year, I worked with some of the largest real estate firms in the country to develop beautiful career websites that have done a fantastic job of bringing in more quality associates.

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June
10

Build a Modern Website
In 2020, simply having a real estate website isn't enough to set your brand apart from the competition. The competition for potential real estate clients online is fierce, so to stand out, make your site speak to the needs of your target audience. When someone is shopping for a house, you want your website to be a resource--both on the properties available and the lifestyle they can expect in each community. Make a positive impression on every website visitor with a modern real estate website.

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June
9

Must-Have Features for Your Real Estate Website

Modern Real Estate Website Features

Real estate pros are sometimes intimidated at the thought of starting their website. Although they have confidence in their ability to build relationships in person, they wonder how to translate that flawlessly into a site that shows integrity and inspires trust.

Luckily, the best real estate websites have many things in common.

When developing a website, your goal is to provide a stable, seamless experience where users quickly access the information they need. Speed is essential as they look for content that helps them solve problems and make decisions.

Our digital marketing experts at Delta Media Group have developed best practices for online real estate marketing that consistently hit the mark with buyers and sellers. By ensuring you have the right features in place, you won't have to reinvent the wheel.

So, what features are indispensable to the perfect real estate website?

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June
8

Modern Real Estate Websites

No matter their age, demographic, or experience with buying/selling homes, most clients start their search for a real estate agent online. What will they find if they start searching for agents in your market area? If they can't find you, then it will be harder to earn new business online. Every real estate agent needs a website because it will often be your first point of contact with prospects and clients. Make it easier to find your personal brand online, and you'll have a steady, reliable source of qualified leads who are looking for the right agent to help them achieve their real estate goals.

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May
29

Register Today to Reserve Your Seat

WEBINAR

As real estate markets rebound this summer, we're asking all real estate pros one question, "Is your house in order?" Of course, by house, we mean your online house: Your website.  
 
Like any home you list for clients, your business's online home may need sprucing up or even a complete remodel.
 
Franklin Stoffer, Senior Key Accounts Consultant/Sales Manager, invites you to join him on June 11 at 2:00 EST for a webinar showcasing the DeltaNET's recently released agent website themes.

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February
17

Real Estate Marketing That Gets Results
Are you tired of getting the same old results from the same old real estate marketing tactics? It's said that Einstein once declared, "Insanity is doing the same thing over and over again, and expecting different results." We could spend all day trying to find out if Einstein really said that, but that would be... a little insane. The point is that whoever said it was 100 percent correct, and the lesson applies directly to the real estate industry.

Real Estate Marketing That Gets You Results

No matter how great your service and team are, it's hard to achieve your goals if your marketing isn't reaching the right people. If you want to attain the results that you dream of achieving, then now is the perfect time to take a fresh, honest look at marketing your real estate business differently.

Different Real Estate Website

  • Develop a User-Friendly Website That Fits Every Screen
    Think of your website as a storefront. If your store is looking a little dated, located in a hard-to-find place, and lacking in information on what you have to offer, then you can't expect many people to come to visit. Develop a user-friendly website that makes it easy for visitors to find the information they want when they want it.

    Your website should be a place where they can learn about local communities, search listings, and pick up valuable real estate advice through relevant content. Since so many real estate shoppers browse on their phones whenever they get a free moment, responsive mobile design is also crucial to ensure that your website scales to fit any screen that they are using.


    A-I email

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June
24

Real Estate Agent Websites
Every modern real estate business needs its own website, from the smallest brokerages to the biggest brands. Your website is the face of your business online, and the place where customers come to learn what you have to offer. But it's also so much more. Check out our ten reasons why real estate agents need their own website.

  1. Customers Rely on Websites to Find Homes, Agents, and Real Estate Businesses
    Real estate customers from Boomers to Gen Z rely on websites and online search to connect with businesses, scout listings, and find agents. So while a website is essential for connecting with younger customers, it's just as important for customers from nearly every other demographic! Real estate customers want easy, reliable access to the information they need, and your real estate website is the best place to provide it.

Delta Media Group Theme Websites

DIFFERENTIATE YOURSELF FROM THE COMPETITION

Brokerages and teams with 50 agents and under can have the same technology as large enterprise brokerages.

 

 

 

  1. Build Your Brand and Set Yourself Apart 
    Why be just a face in the crowd? Your website is the chance to set yourself apart with unique, attractive design, branding, and features. It's a place to differentiate your business from the competition. Speak directly to the target demographics that matter most to your business, provide valuable information, and build trust with quality website content.
  2. Appeal to the Next Generation of Buyers and Sellers
    The youngest generations of homebuyers are also quickly becoming the largest, with Millennials leading the way and Gen Z soon to be entering the real estate market in force. If you want to reach this young demographic of customers, then you need a website.

DeltaNet CRM System

DELTANET CRM SYSTEM

Our CRM system is built specifically for real estate professionals to manage your contacts more effectively, close more deals and provide better service. 

 

 

  1. Connect with Customers and Build a Community
    Your website is a great place to connect your social media with the rest of your online presence. You can post automatically to Facebook from your website, get involved with the conversation that your content generates, and build a community for people interested in real estate. Our DeltaNet CRM makes it easy to stay on top of your customer relationships, lead nurturing, and so much more.
  2. Build SEO and Create Community by Blogging
    An active blog is a central feature of successful real estate websites because it allows you to share knowledge, establish trust, build SEO, and use hyperlocal content to highlight the communities where you sell homes. Your blog is a resource for customers and a great place to start conversations that carry over to social media. Whether you're building a blog on your own or working with our team to create original blog posts for you, our DeltaNet platform's Content Management System (CMS) works easily when you're entering content and looks great to clients when they're reading your blog.
  3. A Central Hub for Online Marketing
    There are so many tools in online marketing, and most of them lead back to your real estate website. At Delta Media Group, we provide the marketing tools you need to attract customers, the attractive, accessible website you need to keep their attention when they arrive, and the CRM you need to manage relationships.
  4. Make It Easy for Customers to Search Listings and More
    Even if you strip away all of the other benefits, IDX listing search alone is more than enough reason to have a real estate website. Customers want to search listings easily, so search capability generates traffic while also making it easier for all of those eyes to see what you have to offer. All of our themes feature IDX listing integration, so you can connect customers with the homes they want to see.
  5. Education and Helpful Resources
    As a real estate agent, you have extensive knowledge of both the real estate industry and your local communities. Your website allows you to share that knowledge in a way that helps customers and establishes credibility. Educational resources are easy to create and provide long-lasting value to your audience.
  6. A Constant Source of Leads and Visibility
    Your website is always waiting, ready for every customer no matter their schedule. When you combine your website with effective digital marketing, it provides a constant source of real estate leads and visibility for your brand.

Delta Media Group Websites

DELTA MEDIA GROUP PUTS YOU IN CHARGE OF YOUR ONLINE PRESENCE

Brokerages and teams with 50 agents and under can have the same technology as large enterprise brokerages.

 



  1. Take Charge of Your Online Presence
    Your digital presence is one of the most important assets of your real estate brand, and a website allows you to control your presence. Delta Media Group offers website and marketing packages for real estate businesses with 50 agents and under, which give you the same tools and resources as some of the world's biggest brokerages. You choose the package – including website design, marketing, and software – that fits your business and customize your options to suit your size.

There are so many great reasons to have a real estate website for your business and provide all that the modern real estate client requires when shopping for a home. Contact us to learn more about our real estate website design, and all of the marketing tools we use to help grow your business.

Discover the Delta Difference

June
17

Digital Marketing Tools and Tips

In today's digital world, a website is essential for your real estate business: No one will believe you're a "real business" if they can't find you online. But the value of digital marketing goes further: Done right, it energizes your real estate practice with a consistent flow of buyers and sellers ready to do business.

Many real estate agents start out unsure which digital marketing tools suit their needs. They may post on social media or write blog posts for a while, only to discover getting traction is more challenging than they hoped.

Consistency is key, and a marketing mix where several digital techniques work together is more effective than any one approach. To move forward, consider these seven tools that have paved the way to success for real estate agents like you:

Delta Customizable Websites

    1. Customizable Websites
      If your website looks like everyone else's, that may be how visitors treat you. There are best practices that make it easier for customers to use your site, but it should give them a taste of your personality and branding. Your site's appearance and structure should be built around your ideal customers and their needs. Brokerage & Team Packages by Delta Media Group handle all design the details for you.


      Delta Media Group Pipeline Manager
    2. CRM System
      CRM stands for "Customer Relationship Management," and it should be part of your business technology platform allowing you to manage your relationships and communications with clients and prospective clients.  With the right CRM system, it's simple to organize your client lists, streamline your business processes, and grow your real estate business.  Delta Media Group's Pipeline Manager is built to help you TRACK, MANAGE and ENGAGE with your contacts right from your smartphone.


      Delta Ecards and Flyers

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June
14

Cornerstone Real Estate Group Joins Delta's Client List

Cornerstone Real Estate Group Joins Delta Client List

Delta Media Group welcomes Cornerstone Real Estate Group as one of their newest clients. 

Cornerstone Real Estate Group, located in Zeeland, Michigan, helps clients buy and sell properties in the Western Michigan real estate area in addition to providing property management and commercial services.

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July
13

I have had a passion for helping businesses be successful online for twenty years. Over this time I have learned one simple motto that gets more results than anything else: Pay attention to the details.

I guarantee you heard this motto before from books, speakers, business coaches or other success people you look up to. It's nothing new but something that takes continual commitment.

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March
17

What You Need to Know About Mobile First Web Design

Home Search on Mobile Devices Continues to Grow

Summer is prime house hunting season—I'm not telling you something you don't already know.  Google confirmed it when they reported that July is the month where real estate-related search terms typically spike.  Combine that with the fact that 89 percent of home shoppers use mobile devices to search for homes, and I have to ask … Will your company be ready to capitalize on the 2016 selling season?

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