The Action Plan system allows brokerages and agents to build out action plans with follow-ups set to run on specific intervals (every 3 days), specific days of the campaign (on day 10 do X ) or on specific dates (always send an email on Christmas.) Actions can be emails, to-do’s for a calendar reminder, or text message.
The Admin Home panel will show an aggregated list of leads that have come into the platform over a custom set amount of time, including lead source.
The email campaign system is available at the admin level to allow brokerages to advertise and market on behalf of the brokerage. This system also allows admins to create email campaigns/action plans for their agents. Admins can restrict who has access to these campaigns if the agent can modify the plan, or has to use it “as-is.”
One of the features of the Customer Center is showcasing “Hot/New” customers. These are customers who have had some type of activity on the website in the last two weeks, and who the agent may want to pay extra attention to. We are also conducting lead scoring through a variety of tracked behaviors. This lead scoring, along with notes, To Do’s, Saved Properties, Saved Searches, and more can be found directly on a customer's Profile Page.
The AdWizard™ is our marketing tool that allows brokerages, offices, teams, and agents to manage all of their digital (and print) marketing efforts in one location. This system lets brokerages and agents conduct pay per click advertising for Facebook, Instagram, and Google AdWords for a variety of categories.
The Agent level AdWizard is nearly identical to the admin AdWizard system. Agents can order PPC ads for Facebook, Instagram, and more all directly through DeltaNET 6. With in-depth tracking, easy template creation, and geo-targeted ads.
Blogging is available to agents, and it functions the same way as the admin level blog. Different templates, categories, tags, RSS feed support, and more are offered.
Agents can view the full DNC list directly from DeltaNET 6, report violations, and add numbers to the list.
Similar to the admin level email campaign platform, agents can take their groups of users, and those groups into a specific email campaign or action plan. Agents can also auto-add users who come in from a specific source (like an AdWizard ad) to be enrolled into an action plan. Full tracking for sent, opens, and clickthroughs are logged. This is a powerful tool for agents who take the time to build custom action plans for their clients.
Agents have access to a Single Sign-On Dashboard, this dashboard allows agents to drag and drop their favorite icons to the top of the page.
The Testimonial platform is also available to agents and functions the same way as the Admin reviews. Clients can leave reviews for agents, the agent can audit the review and approve or disapprove it from being made public, and connect DeltaNET 6 to Real Satisfied, Testimonial Tree, and Zillow to automatically pull in reviews from those sources.
“My Customer For Life” is an AI-Drive email newsletter platform built by Delta Media Group. This service has hundreds of articles (new ones coming every week) that break down into 3 categories. Buyers, Sellers, Homeownership. If a user receives a newsletter every week, the content will change based on their behaviors. (i.e., I click a buyer article week 1, then week 2 I will receive two buyer articles, a homeowner, and a seller article. I click a buyer article again, Delta flags me as a potential buyer and now all of the content is strictly buyer-focused.)
For agents who don’t want to have to manually create a flyer each time they have a listing or an open house or a sold, we have our automation wizard, which can automate the entire creation process for a flyer. If an agent loves a specific flyer design, they can build the flyer once, save it, and then turn on automation and it will automatically create their preferred flyer and email it to a group of users they specify based on data updates. This all happens automatically, the agent doesn’t have to do anything once the automation is enabled.
A full-blown back-end Property Search more akin to an MLS search is available to admins and Agents. This allows you to search for listings down to every single variable of data we’re pulling from the MLS. This tool allows you to search from all MLS’, or a specific MLS, and find unique properties using tools not available to homebuyers. Agents can also get “quick details” and add listings to saved searches for their clients.
The email blast system allows brokerages to send a one-time bulk email to a group of users. This system does allow brokerages and agents to create specific email templates and reuse those templates in the future. For example, if a brokerage made a content email, they can save that as a template, and make it available for all of their agents to use. Or if an agent built a “vacation” email template, they can save that and reuse it for each vacation. Once an email is written, you can specify the group of users and date that email should be run.
The Call Center allows admins to see calls that are scheduled for today, as well as search logs for a particular user or contact name to see if they’ve been contacted and how many times. You can also run reports for daily call logs, and schedule calls for users. a user conducting calls can log a unique call or edit a record of a call.
CloudDelta™ is another service included inside of the DeltaNET and is a full-blown integrated file management platform hosted through Amazon’s cloud servers. This system easily lets you store documents/files and categorize them. The entire system is searchable, and you can lockdown certain documents to only be visible to specific users or certain permission levels. Additionally, files uploaded to CloudDelta™ can be made public to be shared with people who don’t have access to the DeltaNET.
An event planner is also included in DeltaNET 6. This system allows admins and office users to schedule events that agents can register to attend. This system is used to schedule training and office meetings. Events can be scheduled as a one-time event or re-occurring. Events can be open to the entire company or only to specific offices. Events can also have a limited amount of registrations available, and different actions can happen when users register for an event. For example, someone who registers can be added to the attendee list, or it can notify an admin who has to approve the attendee can come to the event. You can also have an attendee sheet emailed to you on the day of the event.
The leads tab is where an admin can see all of the leads within the company. This breakdown shows the name of the lead, if there’s a fee associated with it, how long it’s been waiting for a response, the type (email, home finder account, showing request, etc) The source (contact form, email, AVM) and the original referral source (Direct traffic, Google, Facebook, etc.) and finally the agent assigned to handle that lead.
After an agent has selected a website design, they can go into the modular Theme Editor, where they gain the ability to fully customize their site. Change colors, the number of featured properties, upload background images, slide shows, and videos, custom logos, meta tags, and so much more.
Market Watch is the location where agents can enroll themselves, and their clients into receiving market update emails on a weekly, bi-weekly, monthly, or quarterly basis. They can define the “Market” that the data will be populating for, and even have the report automatically posting to Facebook. This can also be a static webpage, so agents can create the market watch once, and then share the URL via email or wherever they’d like.
Paid User types can also be created, giving brokerages the ability to hide certain functionality from default users, but create a “Paid” archetype that has more access. Maybe you want to restrict the Open House Connector™ app from your default agents, but those that pay the brokerage an extra X amount of dollars gain access to new features. This allows our firms to monetize elements of DeltaNET 6 to open a new revenue opportunity.
Brokerages can define custom boundaries and add those boundaries as search terms for their website, and agent sites. This is popular for phrases/keywords that are hyper-local and not government-defined zones or boundaries. It’s as easy as drawing a boundary, giving it a name, and hitting save.
The Pages system for Agents is nearly identical for what Admins can access. Agents can easily define their own navigation right on this page as well.
Custom UTM campaigns are supported through DeltaNET 6. This gives you the means to create UTM Codes and assign this to specific URL’s to track the activity and traffic hitting specific pages that came from a specific email/link/etc.
The last tab on the Admin navigation is the controls for the Single Sign On Dashboard for agents. This allows admins to easily create a SSO view with an easy drag and drop interface and group icons together to create the perfect hub for your agents needs. New categories can be created, and new login icons can also be uploaded. Each office/region can also have a unique dashboard.
The most popular feature of the DeltaNET 6 is the e-cards and flyers system that offers hundreds of customizable flyer designs for agents to market themselves and their properties. This system is broken down into three types of designs: multi-page brochures, single-page flyers, and postcards. All of these designs can be sent via email, and most support creating a printable .pdf. With all of these selections, agents can easily favorite the designs they use most often and sort designs by keywords or groups (i.e., buying flyers, price reduction flyers, commercial flyers, etc.) New e-cards and flyers are added weekly.
The e-card and flyer platform is enabled for brokerages/admins and allows you to create recruiting based flyers to market your firm. This system will look different on the agent side, which is designed around marketing properties/agent brands.
Over a dozen mobile responsive website themes are available for agents to choose. These designs can easily be previewed and change with two simple clicks. Brokerages can build custom website themes and make those available for agents as well.
The Facebook Connector Tool is available for brokerages and agents and supports the ability to connect countless Facebook Business Pages to the DeltaNET 6. When a business page has been connected, it supports automated social media postings for nearly a dozen different triggers. These automated posts can be customized, and have different rules in place for each type of post. Some of the post types include new listings, price reductions, open houses, sold listings, reviews, new blog articles, market updates, and more.
On the Customer Contact Page, agents can log calls, setup re-occurring to-do’s, directly call and text their contacts, direct message them, and get a full and complete history of ALL of the activity they’ve ever had with the platform. This level of tracking is HUGE and allows agents to know how their prospects are engaging with the site and system. Every single time a contact opens an email, visits the website, saves a search, etc, that behavior is logged for the agent to review.
Both G Suite and O365 support are inside of the platform for Agents. You are able to connect Contacts, Calendar, and Email real-time synchronization. This allows agents to read and send emails from DeltaNET 6, schedule to-do’s for their calendar from DeltaNET 6, and also streamline their contacts. If I add a contact to DeltaNET 6, that contact is now in my phone. If I add a contact to my phone, that person can now be in DeltaNET 6, in my action plans.
Admins also have the ability to control text short codes. The short codes will allow a prospect to text a code they see on a sign, billboard, magazine, online, etc and receive a specific message in return. These texts can send a list of nearby open houses, nearby listings, or the closest listing detail page to the user's location. These are geo-based short codes.
Usernames and passwords are not needed, as we fully support G Suite and Microsoft Authentication into our intranet, allowing users to login using their email credentials eliminating the need to remember another username/password.
A training center is available inside of DeltaNET 6 with user manuals, training videos, and a location to submit feedback or request training directly from our team. We conduct live training every single Tuesday and have a YouTube channel with hundreds of training videos!
The Customer Center is the hub for all CRM-related activities inside of DeltaNET 6. This tab allows agents to import contacts (via .csv files or other means) manually add contacts individually, mass delete customers, sort customers into user groups, see which customers have recently been active, sort through a detailed customer list, and more.
Admins can enable or disable the National DNC policies from being active in DeltaNET 6. With this system enabled, agents will see contact records flagged if they’re on the national DNC registry. Agents can also easily press a button and add a contact to the DNC list if they ask not to be called. This list is maintained and updated inside of DeltaNET 6.
The built-in support page offers additional transparency for admins to see ALL interactions made between your brokerage and our support staff. This includes items that are open, waiting for a response, or closed. Design and Programming due dates for projects are displayed as well.
There is a full internal messaging component built into DeltaNET 6. This allows admins to send out a mass message to agents in three different ways: Mass email all agents (or an office), mass text message all agents (or an office) or send out a system notice that displays to agents when they log in. This is useful for a variety of communications, including a mass text message to notify agents not to come into the office during inclement weather, for example.
The Lead Accountability report is one of the most useful reports. This tool allows you to break down by the entire company, office, team, or agent, the number of leads that have been received, response time, fee types, and more. It’s a great tool for training.
Another automated email is in place to run to the agent every time we detect they have a new listing. This email is essentially a reminder to the agent to tell them all of the ways they can market their property through DeltaNET 6, with quick links to set up things like flyers, Facebook Ads, and Seller Reports.
The email blast system for agents is identical to what is available on the admin panel.
The entire DeltaNET 6 platform is mobile responsive with 1:1 functionality regardless of device.
An automated monthly digest is sent to the agents each month giving them a breakdown of all of the activity that has happened inside of their CRM. This email will be sent at the beginning of each month and break down active users, new leads, and new features/functionality that has been added to the platform over the last month.
The Open House Connector™ App is available for iOS and Android that can be downloaded by DeltaNET 6 users free of charge. This app works as a registration form on a tablet for open house attendees. Users that attend the Open House can answer survey questions prepared by the agent. The Admin side of the DeltaNet controls the capabilities of the Open House Connector™ App for their agents, like allowing the agent to make custom questions, or forcing the agent to use questions prepared by the brokerage/office.
The Pipeline Manager acts as the singular hub for everything an agent would need to have in their day-to-day business. It allows them to track all of their to-do’s for the day, as well as see unprocessed leads, recent customer activity, and track their commissions from suspect to close. This pipeline allows agents to set their sales goals, enter commission splits, etc, and show them how close they are to reaching their goals.
Pocket listings offer the ability for brokerages to enter listings OUTSIDE of the MLS and have this listing appear on your website like any other listing. This works for residential listings, commercial, land, and rentals. This system can be turned on or off for agents to gain access.
Another feature of the AdWizard™ is the ability to curate lists for your traditional publications. Your team is able to create publications (like a Luxury Magazine) and then create "Issues" for those publications (such as the June 2019 Issue) and then have ads placed to run in that Issue. This will then generate a file for you to be able to send the “Ad Order” to your publication.
The My Customer For Life email system also has a print component. Every article inside of the My Customer For Life system can be printed and used in mailers, or automatically posted to Facebook.
Reverse Prospecting Reports can be created by the agent for their contacts based on AVM data. For example, if an agent knew this contact was a seller, they could enter the address into DeltaNET 6, and curate a prospecting report that will give the agent information about how many active buyers are in the company CRM to connect their seller with.
SMS Text Codes are managed on the admin side of DeltaNET 6. This allows the brokerage to be assigned a group of custom text shortcodes that can be used in various marketing locations like sign riders, billboards, etc. These codes could be something like “Text 1ST001 to 45682”. When a code is texted it will return a text message to the sender with details about the property and a link to the detail page on the website. This will also trigger a text to the listing agent, to let the agent know someone looked up information about their listing. The admin side can control the URL that is texted to the recipients, and also control which agents have control over different codes.
Teams are fully supported inside of DeltaNET 6. Each team can be created and controlled by the admin side of the DeltaNET. Teams can have multiple team members and team leaders. Each team can also have unique lead settings and CRM settings. Every team member can market as the team, or as themselves. Every team will have a team website, and each member retains their own personal website.
DeltaNET 6 can be “skinned” to remove Delta Media Group branding and push your company brand across the DeltaNET platform.