Job Opening - Technical Support
Title: Technical Support
Available Positions: 2
Location: Canton, Ohio
Position Type: Full Time
Salary: Starting pay of $12.50/hour
Job Description:
While most companies would call our Tech Support Department a "Customer Service Department" we like to think of this team as our Tech Support Team. The Tech Support Team consists of individuals that are technical in nature yet also possess good communication skills. The majority of Business to Business Client communication is handled through email in this depart along with a low number of phone conversations. This position requires strong problem solving skills and individuals applying for this position should possess a strong sense of logic and problem solving.
Basic understanding of programming (we use PHP, mySQL, JavaScript and related technologies), web design (we manage over 40,000 real estate web sites), and marketing (our platform includes CRM, email marketing and we also consult and provide marketing services, SEO, SEM, and related services) is helpful.
Typical applicants for this position possess skills in at least one of the following areas and may be pursuing a career in one of these areas: Programming, Network and Systems Administration, Web Design, Marketing.
SOME OF OUR PERKS INCLUDE:
- Freedom to introduce new ideas or technologies; we’re open-minded to new ways of doing things, and we love staying current on design and development trends.
- Sit or stand, we’ve got a desk for you.
- Modern Grade A+, high tech, dot com office in Belden Village with lots of open windows and plenty of sunlight.
- Enjoy the relaxed dress code. Whether you wear shorts, jeans, or your favorite hoodie, we just want you to be comfortable.
BENEFITS:
We offer competitive compensation and a wide range of benefits, including paid vacation after 90 days, health insurance, dental, vision, 401(k) with company match, and life insurance.
COMPANY DESCRIPTION:
Delta Media Group, Inc., (a.k.a. Delta) offers web-based software and marketing services within the real estate industry. Our software and services are used nation-wide to power real estate companies of all sizes. Our headquarters is located in Canton, Ohio. We offer a casual, yet stimulating work environment. Our projects are high-tech, fast paced, and normally on the cutting edge. Delta is an Equal Opportunity Employer (EOE) and does not discriminate on the basis of race, color, religion, sex, age, veteran status, disability, or national origin.
How to Apply:
If this position interests you please apply by emailing your resume to jobs@deltagroup.com or complete the online application.
Enterprise Platform Delta’s broker platform includes features like automated lead processing, email tools and cloud management.
Mobile Websites Delta’s integrated mobile websites and multi-platform apps are designed and optimized to deliver more leads.
Agent Websites Delta designs cutting-edge REALTOR® websites that look great and grab attention for your business.
Marketing & SEO Delta’s proven marketing tools and SEO services will attract more leads so you can close more business.
Email Marketing Engage your customers through email and keep the conversation going on listings, trends, home prices, recent sales and more.
"It's unlike any technology partnership we have. It's one on one. They are always innovating and thinking ahead. I feel like Delta's grown with us over the years. As the industry shifts and changes, Delta is quick to come up with a solution to help us stay competitive against some of our competitors."
Tommy Dunbar, Executive Vice President
Old Colony Holding Company.
"A lot of the service providers out there are like an ugly ball of clay, just kind of bolting stuff on, and you have this big bumpy, lumpy mess at the end. The ecosystem Delta has created is all in one spot. It's a nice, small, clean, round ball that plays well. There's no need to keep bolting things on."
LP Finn, Operating Officer
Coach Realtors
"I think what's nice about the DeltaNET is the agents like it. Of all the CRMs they've used in the past, it’s the easiest to navigate and to understand, and so the bottom line, the agents really like it."
Chrissy Smith, VP of Sales & Marketing
Badger Peabody & Smith Realty
