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Customer Center | 71 Posts
Uncategorized | 17 Posts
July
20

At Delta Media Group, our five-pronged attack will help keep you at the forefront of tech changes. How does it work? Easy: be powerful, be efficient, be creative, be reliable, and be different. Keeping those steps in mind and turning to Delta's wealth of real estate tools — including our most recent updates in the DeltaNET — will give you the edge you need to take on any competitor, even Zillow.

Be Powerful

Shared Leads Maintain Group Association

When a lead enrolled in any customer group is shared between multiple agent accounts, the lead will maintain its association with those groups for all agents with which it is shared, provided those agents have the same groups in their CRM. For example, if an agent has a lead enrolled in a Past Buyers group, and that lead is shared with another agent, it will also appear in the Past Buyers group for the agent with which it was shared as long as a Past Buyers group also exists within that agent's CRM.

Lead Request Source Management System

An interface has been added to the DeltaNET, under Admin > Leads > Tools > Request Source Management, allowing admins to manage the request sources associated with leads in their DeltaNET. As there are numerous lead request sources hard coded into the system that may not be relevant to every company utilizing the DeltaNET, those sources can now be hidden. Custom request sources can also be added or removed. A 'request source' is automatically added to every lead entered into the DeltaNET to help indicate where/how that lead was created.

Be Efficient

Admin Dashboard Improvements

Various improvements have been made to the Agent Leaderboard widget on the Admin Dashboard. This widget can now filter reporting based on agent tasks created and various agent activity metrics to give admins greater visibility into their agents' adoption of the system. Additionally, a filter has been added to the Admin Dashboard page, allowing admins to filter all widgets on that page to a specific office of their choosing.

Delta Pitch Updates

We've made various updates to improve Delta Pitch's usability.

  • Admins are now able to change the order of pages within company templates.
  • Functionality has been added to allow admins to control the visibility of templates based on agent or office.
  • A 'system templates' tab has been added to the admin Delta Pitch interface to allow admins to both control visibility of those templates as well as make custom templates derived from our system offerings.
  • Admins may now control whether or not Delta-created templates are visible to their agents by default.
  • A 'back' button has been added to the CMA configuration page to allow users to return to the template selection page more easily.
  • The comps search, and selection page now allows results to be filtered by property status (active, contingent, etc.).

Be Reliable

Team Verbiage Support in Drip Marketing Emails

When sent on behalf of a team account, singular pronouns within message content will be automatically converted to plural pronouns. For example, uses of "I" will be converted to "we," "myself" to "ourselves," "mine" to "our," etc.

Curbside Marketing

The "Text Short Codes" system has been renamed "Curbside Marketing" and received various updates to expand functionality. Agents may now choose to be notified via email, text message, or both when a customer uses one of these text shortcodes and ultimately visits a details page for one of their listings. Additionally, the company can now set custom disclaimer text to be included in the text message customers receive when using these shortcodes. This system can be found on the admin and agent side Lead Settings pages for those companies that have subscribed to Properties in Motion.

Be Creative

New My Customer for Life Articles Available

Beginning on Thursday, July 21, the following My Customer for Life articles will be available in the DeltaNET:

  • 6 Signs It's Time To Sell Your Home
  • How To Make Moving Easier For Your Kids
  • How To Oust Odors From Your Home

Beginning Thursday, July 28, the following My Customer for Life articles will be available in the DeltaNET:

  • Get An Inspection Before Selling Your Home
  • Buying The Right Home Warranty Plan
  • Worried About Carbon Monoxide? Here's How To Keep Your Family Safe

Beginning Monday, August 4, the following email drip campaigns will be available in the DeltaNET:

  • What You Need to Know Before Joining an HOA
  • Helpful Tips for Home Security
  • The Benefits of Listing With An Agent

Please get in touch with support@deltagroup.com if you have any questions.

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