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Update to Delta Media Group's Operations During Coronavirus Outbreak
To all our valued customers:
I would be remiss if I didn't say that Coronavirus has taken everyone by surprise and caused us to revise our 2020 plans. Prior to Coronavirus, we were having an economic boom, especially within the real estate sector.
The good news for our sector is that the overall fundamentals of our economy are strong going into this and the stimulus that our government is providing should help greatly lessen the overall impact on our economy.
Two weeks ago we took proactive measures to lessen the impact of Influenza and Coronavirus to our team with increased cleaning of our office and social distancing through suspending our weekly group lunches and all-company wide meetings.
As an additional precautionary measure today I asked all Delta Media Group employees to telecommute. We are blessed to be a virtual company that chooses to work together in an amazing office. All systems and tools used by us already facilitate telecommuting with the exception of our phone system and this week we configured our phone system so we can use computer-based phones from outside our office utilizing our phone system.
With that said, if you are calling us, you may experience some hiccups as we are getting used to our out of office phones. While I expect no serious issues I do ask for your patience and understanding. You will be able to call into Technical Support as you normally do and our Technical Support Representatives will be able to answer your call, as normal, from the security and comfort of their home. If you experience any issues calling in to us please email support@deltagroup.com.
Additionally, in order to support your business, and in order to prepare to resume business as usual, we are putting together resources to help you and your sales associates focus on getting back to business. We have had many clients already send out notices using the DeltaNET to their clients but, at your request, we are adding additional templates to our systems, with your guidance, to help you and your sales associates communicate effectively with your clients during this time.
We are also in the process of prepping new training and promotional material. One example of such material is Open House Connectorâ„¢ has received significant upgrades in the past couple weeks so now is a great time for us to provide you educational material on these updates that you can share with your sales associates. This will help them prepare for the resumption of open houses and business when this passes.
Again, I am confident that we will all get through this. My sincere daily prayer is that you, your family, and your loved ones remain safe and virus free so we can get through this time quickly and get back to business as normal.Â
Sincerely,
Michael R. Minard
CEO
Delta Media Group, Inc.
