Articles Tagged "Email Marketing"

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May
18

One of the most powerful digital marketing approaches is also the least expensive.

Once you set it up, email marketing costs only pennies a month. With an all-in-one real estate solution like DeltaNET®6, you automate the process. That leads to a constant flow of targeted emails that deepen relationships with your prospects, leads, and current customers.

Not sure email is right for you? Experts estimate email offers more than $30 of ROI for each dollar spent. With email, you have the power to inspire your potential customers, helping them get off the fence and onto the market.

Some real estate agents worry about rules and regulations that apply to email marketing. Luckily, all the compliance issues are handled by your CRM as long as it's configured correctly. That gives subscribers a one-click solution for unsubscribing, which represents the bulk of your responsibilities.

In exchange for this little bit of digital housekeeping, you can leverage a powerful opportunity to stay in contact with your entire network all at once — providing targeted, valuable content to each individual on your list based on their specific needs and interests.

That helps you transform your brand and position as a true local authority.

What Email Marketing Drip Campaigns Are and Why They Work

When you look at email marketing as part of your overall digital marketing strategy, you will probably see the term "drip campaign" frequently. A drip campaign consists of emails you send on a regular basis, typically once a week, but sometimes every two weeks or once a month.

With a drip campaign, you are consistently staying in touch. Each subscriber gets useful, informative content that helps them make informed decisions. At the same time, they become more familiar with your brand and what you can do for them.

For a drip campaign to be successful, there are some key aspects to be aware of:

Email List Segmentation

Segmentation means creating smaller "sub-lists" within your email marketing list to ensure the right people get the right information every time. One of the most obvious examples is having a segment catering to would-be homebuyers and a separate segment for those who have completed the buy.

With email list segmentation, you can laser-target each person's questions and worries wherever they are in the process. Segmentation enables you to get more repeat business than you otherwise would and centralizes the process of asking for referrals, too.

Email Timing

Most email subscribers are recruited through the content on your website, though some may join your list through a current home listing or after signing up for an open house. Whatever the case, it's crucial to set expectations upfront, so they are opting in with complete consent.

If you promise emails once a week, email only once a week. Change things up only in the most serious of circumstances. When people understand what to expect, they are less likely to unsubscribe since they trust you to do exactly what you said you would do.

Another aspect of timing is sending out your emails when your target audience is most likely to be active. You can optimize these settings directly from your CRM. For most working adults, online activity jolts upward around lunchtime and again in the early evening after work.

Calls to Action

Every piece of content, from your blog posts to your individual emails, is meant to inspire action in some way. Most blogs will direct people to sign up for your social media or email, for example. Your email, in turn, usually focuses on getting people to call you for the first time to set up an appointment.

You make this explicit with a call to action or CTA. A CTA can be very simple — "add to cart" is probably the most common one along with "call us today." Each email should have one CTA, though it can be repeated throughout the text if the message is long. Without it, most people simply will not take action.

Limited Time Offers (LTOs)

Limited time offers (or LTOs) are common in retail and other industries, but they need a special spin to work in real estate. It makes sense when you take a step back and look at it strategically: The point of an LTO is to motivate people by giving them a sense of scarcity. The same can be done with your listings.

When you have a hot listing that you know will stand out, promote it to those in your list you know are looking in the area. You can make it even more effective by using a video walkthrough or virtual tour to help them see for themselves just what makes the property special.

Contact us today to get started with email marketing drip campaigns from digital marketing experts.

May
10

A real estate CRM provides total visibility into your prospects, leads, and current customers. That makes it easier to know precisely when and how to follow up with the people who can advance your business, potentially saving you thousands of hours of work in a year.

That naturally raises the question: Why doesn't everyone use one?

Long before there was a dedicated real estate CRM, the concept was limited to enterprise sales teams in a variety of unrelated industries. Salespeople who were converting to digital for the first time usually had an established style of doing things, which made them less likely to embrace a CRM with gusto.

In some cases, this meant the old-fashioned approach with Post It notes and overstuffed filing cabinets. In others, there was a slew of unrelated apps where data would bounce from one place to another. In either situation, a CRM offered clear benefits — faster, easier, and usually much less expensive.

But thanks to that history, some myths about CRM continue to circulate. Even today, real estate agents might not realize the powerful benefits they have to offer.

Let's take a closer look at some of the biggest CRM myths around:

  • MYTH 1: Having a CRM Means Dealing with a Lot of Data Entry
    Like any piece of software, your CRM starts with a little bit of setup. That might take a day or two — but when you choose a real estate CRM, you have all the help you need. As for data entry, you won't see much of it after the first week. When configured correctly, your real estate CRM can automatically pull lead and customer information from your website and event registration forms.

  • MYTH 2: You Need to Be a Computer Expert to Use a Digital CRM
    A modern CRM is designed to be simple and caters to a wide variety of needs. Everything is laid out where you would expect it and where you can easily find it. Workflows are based on how real estate practices already operate every day. In just a few minutes a day, most people can master the learning curve of a CRM within a week. And once you see the benefits, you won't want to go back.

  • MYTH 3: Using a CRM Is Too Time-Consuming
    If your schedule is packed and you feel like you don't have time for even one more thing, that means it's the perfect opportunity to get started with a CRM. A CRM may look intimidating at first, but it will start saving you time every day within the first month. That really adds up, and it means you can focus more time and attention on the things that move your business forward in the long run.

  • MYTH 4: Time Spent on CRM Is Better Spent Looking for Leads
    The first year of any real estate agent's career is spent learning the ropes and deciding what the ideal customer is like. After that, however, there needs to be a plan in place to go from "chasing down leads" to attracting them to your digital doorstep. Your CRM is the foundation of that effort, as it gives you the ability to deliver consistent, valuable marketing communication across all of your platforms.

  • MYTH 5: A Real Estate CRM Is Too Expensive
    Agents who are currently using a half dozen different apps to manage their work often discover that a dedicated CRM is less expensive than licensing their other subscription products. The DeltaNET 6 CRM is designed to be affordable for real estate practices of all sizes, from large brokerages to solo operators. It scales with you as your needs grow and change, so you are always getting value from what you pay.

  • MYTH 6: Only Big Businesses Use a Real Estate CRM
    Over the last few years, large brokerages from coast to coast have made the leap to CRM. That doesn't mean only the biggest companies can use them. Far from it! If you are in a market with a lot of large, entrenched competitors, that is an even bigger reason for you to adopt CRM as soon as possible. With world-class technology at a fraction of the price, you can stand head to head with your local rivals.

CRM Technology Isn't Just for Sales Teams Anymore — Now, Real Estate Pros Can Benefit

With DeltaNET 6, your very own real estate CRM, you get AI-driven visibility into your business from the first moment you log in. Not only that, but DeltaNET is packed with features to automate your digital marketing, making it simple to cultivate lasting relationships through email, social media, and more.

It's the key to doing less and achieving more.

Contact us today to find out more or get started with this all-in-one real estate center of excellence.

May
5

It's a sure thing that the majority of your future clients will first encounter your brand online.

Even with the personnel and resources of a large brokerage, in-person events can only achieve so much coverage within your community. Experts estimate only about 1% to 10% of people you encounter on a daily basis will be ready to enter the market when they make contact with you for the first time.

Knowing all that, your brokerage website has a number of big jobs to do:

  • It must attract the right targeted traffic to your digital doorstep
  • It must explain precisely what you do and who you do it for
  • It must help maintain a relationship over weeks and months

Your website is the centerpiece of your digital marketing strategy. While it doesn't "do it all," nothing else will get done without a website to serve as the hub of your online brand. Its role goes far beyond being a "digital brochure." Done right, it has the potential to deliver immense strategic value.

Here's how to make it happen:

Post Helpful, Informative Content

Content marketing is the name given to building a relationship of trust by providing a foretaste of the value you can offer clients before they even sign up with you. This content should be both helpful and informative, helping visitors solve problems or overcome challenges in their real estate journey.

  • Promote Your Content with SEO
    Search engine optimization (SEO) is a collection of design and technology techniques that signal search engines about your high-quality content. In order for your content to raise your search engine visibility by appearing in relevant searches, you must have an SEO strategy you follow consistently.

  • Make Your Website Mobile-Friendly
    A responsive website is one that automatically adjusts in both navigation and appearance to suit the way a smartphone or tablet browses the Web. Without this adjustment, mobile users can get frustrated and click away — and an increasing number of younger buyers use mobile as their main source of connectivity.

  • Capture Lead Details Throughout Your Website
    As someone interacts with your website, you should be learning more and more about that person's needs. One way to capture leads is to develop a "lead magnet," a rich, detailed piece of content website visitors can receive in exchange for agreeing to join your mailing list.

  • Build Your Opt-in Email Marketing List
    Email marketing is one of the most powerful opportunities in real estate, especially for large brokerages with the staff power to handle the increased volume. By segmenting your list for buyers, sellers, new leads, and other use cases, you can ensure each subscriber receives only content that matters to them.

  • Turn Subscribers into Customers
    Email subscribers are somewhere in the middle of your digital marketing funnel. While you can't "make" them take action, you can inspire them with the right opportunities. Be certain they are receiving event invitations such as virtual tours, open houses, and featured listings in their area.

  • Make Your Text Content Stick with Video
    On the internet, people don't read — they scan. They are looking for the information that's most relevant to them and will simply tune out anything else. Video content is much more likely to inspire action than plain text, and it is usually more memorable for your visitors, too.

  • Showcase Your Featured Listings Prominently
    A good real estate website makes it easy for visitors to browse listings of value to them. Your MLS access gives you the tools you need to highlight new listings, enriched content like video and virtual tours, and relevant updates in real-time. Give your most crucial listings prominent billing on your website!

  • Be Smart About Social Media
    Instagram is the overall winner when it comes to social media marketing for real estate, but Facebook and LinkedIn both hold opportunities for the right brokerages. Expand the reach of your best content and listings with social media, staying focused on platforms where your audience is highly active.

It's Not Too Late to Turn Your Website into a Lead Generation Powerhouse

Ready to put your website to work?

Even if your website hasn't reached its full potential just yet, it is not too late to make a positive change. With the right guidance from digital marketing experts, you can revitalize your real estate website so it produces a bottom-line value that moves the needle on your goals.

There are many different aspects to getting the most value from your website. For the best results, they all need to come together effectively. But once the initial work is done, your team can benefit from the power of digital marketing automation, reach more people, and save thousands of hours a year.

Contact us today to find out how your brand can benefit from the best real estate websites.

May
3

Generational marketing is more important to real estate agents than ever.

In generational marketing, you segment and focus your marketing based on techniques and messaging relevant to an age group. For instance, Baby Boomers often respond to mailers, but Millennials require a technology-forward approach.

There are four generations in today's housing market, each with its own concerns and challenges. Generational marketing crafts customer touch-points to improve their experience and meets them where they are in terms of their unique expectations.

Let's take a closer look at the generations and how they differ.

Understanding the Different Generations in Today's Marketing Environment

Baby Boomers

Baby Boomers are aged between 57 and 75 years old today. They are the generation that built many of America's modern institutions, benefiting from the post-World War II boom and an environment where many of the country's main competitors were focused on recovering from conflict.

From a marketing perspective, Baby Boomers require a personal touch. They are not as comfortable with digital marketing, but "guerilla marketing" tactics still work well for them. Many will buy their last home in the coming years, though an increasingly large portion has already done so.

Generation X

Aged 42 to 57 today, Generation X was once known as "the MTV Generation." Most came of age in the "me first" environment of the 1980s, representing a break from their parents' views. Many are now in the prime of their careers, with high disposable income paired with an eye toward retirement.

Over the years, Generation X has tended to prioritize saving over spending, but that doesn't make them spendthrifts. You can reach Generation X with a variety of tactics. Email and social media are mainstays, but traditional mailers and brochures can still be effective.

Millennials

Aged 26 to 41, Millennials are currently the largest generation in the U.S. workforce. The eldest of this cohort were among the last people to grow up without the internet. Since their teen and college years, "always on" connectivity has become ubiquitous through a panoply of mobile devices.

Living through multiple economic meltdowns, Millennials have usually been wary of large financial institutions and the idea of a home as an asset. That said, they are buying in greater numbers than before. They will make up the majority of both buyers and sellers for the foreseeable future.

Millennials focus more than others on doing their own research online long before they reach out to a real estate agent. As such, they demand an omnichannel digital marketing experience that meets their needs all through the buyer journey. Email marketing is essential to building a relationship with them.

Generation Z

Believe it or not, Generation Z is already making its mark in the housing market. If younger Millennials were the first "digital natives," then Generation Z makes up the first "mobile natives," some of whom had their first iPad or other tablet computer as early as kindergarten.

This naturally shapes the Generation Z predisposition toward digital marketing. With the oldest now 25, fresh waves of Gen Z college graduates will be coming each year. They will be starting careers and even families. In general, they have a very high opinion of the value of a home as an asset.

Many in Generation Z are sanguine about buying a home and even wish to do it before they turn 30. One striking aspect of the recent seller's market is the unexpectedly robust activity of Generation Z. From a marketing viewpoint, they are much like Millennials, seeking authenticity and alignment with their values.

Building a Generational Marketing Strategy that Works

  • Determine the Generational Focus of Your Ideal Customers
    Generation goes hand in hand with life stage. You no doubt already have a general idea of your usual customer's generation: First-time homebuyers have very different needs than Empty Nesters, after all. A generational profile gives you a strong idea about what kinds of problems customers need to solve.

  • Adjust Your Marketing Mix Appropriately
    Older customers usually respond well to mailers, brochures, and face-to-face events. If you are working with Baby Boomers or Generation X, make certain your marketing reflects that. Since they also tend to enjoy voice calls more than younger customers, ensure it is easy to contact you by phone, too.

  • Use Automation for Consistent, Value-Added Activity
    Aside from Baby Boomers, virtually all your prospective customers respond well to social media and email marketing. Email marketing in particular is essential to building a long-term relationship with prospects who may take weeks or months to enter the market after their first contact with you.

Generational marketing may sound complex, but it is worthwhile, even if you work with many different categories of customers. Contact us today to discover how marketing automation can save thousands of hours of work while giving you compelling, helpful, and effective generational marketing.

April
21

Email marketing continues to rank near the top of the charts for real estate agents who want to quickly, consistently and effectively reach a large pool of prospects with targeted, relevant content that converts. Whether you're new to email marketing or want to modernize your existing strategy, success starts with having a clear, detailed plan for reaching your goals. Here's how to unlock your email marketing potential, improve conversion rates and save tons of time in the process.

While there are many effective real estate marketing channels, few can boast the wide user base and nearly universal integration of email. No matter the demographic you wish to reach, chances are that they have an email account and check it every day. With the right tactics, you can turn email marketing into a consistent, reliable source of leads and a powerful tool to convert those leads into clients.

Start with a Consistent Schedule for Email Marketing

Email marketing works best when you choose a schedule and send emails regularly. When a new contact joins your email list, that schedule typically starts with a welcome sequence, during which you send a series of automated emails over the course of a few days to introduce yourself. These emails often have some of the highest open rates and are critical to establishing yourself with each contact.

Over time, the emails may become less frequent but should still adhere to a regular schedule. Basically, you don't want to overwhelm your audience, but you don't want them to forget about you, either. Most agents find that scheduling a few emails a week per contact is the best way to strike the right balance.

Segment Your Email List

Unlocking your email marketing potential requires sending the right messages, to the right people, at the right time. That's why it's so important to segment your email list based on the needs of your audience. This might mean segmenting based on whether a prospect is a buyer or seller, as well as whether this is their first time buying/selling a home. You can also segment based on the location where they're shopping, the type of real estate they're searching for, or any other key factor that helps you differentiate your target audience.

Be Informative and Personable

In order to keep your open rates high and have the best chance of converting, you need to provide email content that your audience wants to see. The good news is that if someone has opted into your email marketing, they're clearly seeking information on real estate. Your job is to make your email marketing as informative as possible, based on the needs of each segment of your audience.

Just as importantly, you want your email marketing to be personable and avoid the hard sale. While the ultimate goal of email marketing is to generate new business, your audience wants to be informed rather than pitched. Including a call-to-action at the end of your email is a good thing, but turning the whole email into a call-to-action is a mistake to avoid.

Leverage the Power and Time-Saving Benefits of Automation

We've stressed the importance of keeping a regular email marketing schedule and sending the right content at just the right time. Email drip campaigns make it easy to accomplish both goals while saving time with automation. Set up automated, informative campaigns that help nurture leads over time, tailored to buyers, sellers, first-time buyers, and prospects at every stage of their journey.

Integrate Social Proof

Integrating social proof into your email marketing is a great way to boost conversion rates and show prospects what your current clients have to say about your real estate services. For email, including testimonials is usually the best way to integrate social proof. Ideally, the testimonials that you include will be relevant to the segment of your audience that you're trying to reach.

Don't Forget About Your Clients

Speaking of those current clients, you don't want to forget about them when it comes to email marketing. Following up after a purchase or sale is simply good business and shows clients that you're still there for them after closing day. It's also a great way to generate referrals, as well as social proof that you can integrate into your real estate website, email marketing, and social media marketing.

Take Your Marketing to the Next Level with DeltaNET®6

The right real estate CRM makes it easy to boost your marketing, generate more leads, and save time by automating marketing tasks without sacrificing quality. DeltaNET®6 simplifies email marketing with email drip campaigns, AI-driven email newsletters, bulk email blasts, customizable eCards, and email templates that make it easy to send personalized messages for any occasion.

April
19

As a real estate agent, building long-term client relationships is essential to growth. There are two times when having a deep relationship is especially vital.

First comes the initial decision to choose a real estate agent. By sharing helpful, informative content on your real estate website, you can build credibility as a trusted expert. This is important because it might take weeks or even months before someone actually decides to dive into the market.

If you've built a foundation with a potential client, you are more likely to be chosen in the end.

The second time strong relationships come into play is after the initial transaction. No matter whether you work with buyers or sellers, you can expect that they will take 4-7 years on average before needing your services again. But, all the while, they can be providing you with referral business.

In the first year of any agent's career, it's normal to spend most time "chasing down leads." You need to learn the ropes, decide what works for you, and define your ideal customer. Beyond this point, however, it's crucial to start generating leads in a less effort-intensive way, and referral business is a big piece.

Some of the most successful real estate agents in the United States today get the majority of their work from qualified leads through their website, combined with referral business from satisfied customers.

That starts by focusing your attention on long-term customer relationships. And the process is much easier when you have the right technology in hand.

How Your CRM Can Boost Your Long-Term Client Relationships

To cultivate deep relationships, real estate agents need to make the best use of their time. That means cutting down on repetitive tasks and focusing on what moves you forward. Now, more than ever, that's achieved by implementing customer relationship management software for real estate.

Customer relationship management, or CRM, gives you complete visibility into all your relationships, so you never lose track of the people who matter to your business. You can easily see where your leads, prospects, current customers, and past customers stand in relation to their transactions.

An AI-driven CRM becomes a "center of excellence" that connects the dots between thousands of data points to keep you informed. It will clue you in on exactly when and how to follow up to maximize the positive impact you can make on those in your network.

Plus, it means spending less of your energy on time-intensive marketing tasks — those things you know you should do but that often slip down the priority list. Your CRM is a powerful machine learning multi-tool that helps you prioritize and execute in a fraction of the time.

Let's take a closer look at how technology can enhance your relationship-building efforts:

  • Faster, More Targeted Email Marketing
    Email marketing is one of the most effective ways to spark a new relationship. Subscribers preview the value you have to offer, fostering rapport and trust. But writing weekly emails can add up to hundreds of hours of work. A CRM can help you deliver attractive template-based emails in just a few clicks.

  • Social Media Without the Time Sink
    Real estate agents are the most successful of all professionals at turning their social media following into concrete business value. But even they run a risk of hours of scrolling their feed with nothing to show for it. Event-driven social media updates from a CRM save time and zero in on what matters to followers.

  • Complete Integration with Listings
    Listings are the gateway to action for your buyers. But without data, you can't tell which listing features are driving interest. With your CRM, you can showcase your new listings directly on your website and capture detailed engagement information, helping you improve with every new listing you publish.

  • The Power of Video Made Easy
    Video marketing is the next best thing to being there, but real estate agents have traditionally faced a steep learning curve. Properties in Motion is just one DeltaNET®6 feature that can help you use compelling visual content to captivate buyers and get them to linger over your listings.

  • Digital Advertising Without the Mystery
    Online advertising is often worthwhile for real estate agents. It's the key to getting immediate attention on any new listing and racking up plenty of open house registrations. But ads can be complicated, and a simple oversight may make them unprofitable. Ad Wizard offers at-a-glance ad campaigns.

  • The Right Technology Enhances the Human Touch
    Honesty, clear communication, and a genuine interest in your customers are indispensable to real estate success. Customer Relationship Management doesn't replace these elements: It helps showcase them in all you do while saving more time and energy along the way.

Contact us to find out more about digital marketing for real estate agents.

March
22

Over the last few years, real estate agents have been looking for new and better ways to save time by incorporating technology. The pandemic accelerated key trends already taking place in real estate. The right technological tools are more important than ever for running your practice efficiently.

One of the most valuable parts of that process is Customer Relationship Management.

Customer Relationship Management, or CRM, was already in use in a wide range of industries before it ever reached real estate. Outside sales teams from coast to coast rely on it to monitor and manage the complex web of relationships that move their efforts forward.

But many real estate agents haven't made the leap yet, in part because a true CRM for real estate was hard to find. With better options than ever before now available, it's time to take a second look at the CRM trend and see exactly what it can do for you.

What Is Customer Relationship Management All About?

Customer Relationship Management is the modern answer to one of the biggest challenges that have always plagued real estate: Keeping track of people. It was not that long ago when the average agent would spend days each week just tracking down prospects, leads, and even their own customers.

The days of the overstuffed filing cabinets are over, however, and there's a better way to do things. A Customer Relationship Management app centralizes all the data on your prospects, leads, and current customers. It gives you complete visibility into relationships and the next steps for everyone you know.

This helps you monitor all your current transactions and determine if leads are standing still or stepping forward on their real estate plans. Using the power of artificial intelligence and machine learning can also make it easier than ever to follow up with each person and inspire action.

In effect, a real estate CRM is a "command center" that brings everything together into one place. This is essential for real estate agents who've found themselves struggling to get results from a hodgepodge of productivity and scheduling apps that don't necessarily work together effectively.

The right CRM has the potential to replace dozens of other applications, including those you may now be paying expensive licensing fees for. Because all of the features are designed to work together, you never need to be concerned some piece of the puzzle won't "integrate" or share data with all the rest.

How Does a Customer Relationship Management Suite Work?

Behind the scenes, there are two key elements to how CRM works. First, it connects to your website and social media, collecting and parsing the information that flows through those channels daily. This allows you to respond instantly when leads signal, through online behavior, that they are ready to act.

Since so much of real estate is done online, most of the data the CRM uses is collected automatically. The second element is data you input manually based on your personal networking and other face-to-face encounters. This puts your entire network "on your radar" as represented by your CRM.

At any time of your choosing, you can get an instant update on any prospect, lead, or customer. You can also look back through your entire history of interactions with someone. This means you will always be ready to provide value to them based on their unique interests.

All in all, it only takes a few minutes a day to get measurable value from your CRM. In the time you save, you have more opportunities to build your business in meaningful ways and boost your relationships. A CRM doesn't replace the human element — it makes that element more consistent and easier to deploy.

Why Is Machine Learning So Important in Customer Relationship Management?

Artificial intelligence and machine learning transform the best real estate CRMs into a reliable "center of excellence" for your whole practice. Since they learn as they go, they can make connections between thousands of data points that even the best human analyst would miss.

This equips a real estate CRM to easily and accurately score your leads based on the behaviors of past leads who became customers. Monitoring data 24 hours a day, your AI-driven CRM suite can signal you when it's the ideal time to follow up with someone, and even suggest how to do it.

Real estate CRMs can also automate social media, email marketing, and more.

These automated workflows may take an hour or so to set up at the very beginning. Like the rest of the CRM suite, though, they then work behind the scenes and report back to you. You can see exactly what results your campaigns are having at a glance.

Contact us to discover the power of DeltaNET®6 real estate CRM for yourself.

March
10

Communication is one of the most important skills for any real estate agent to develop, and there are more ways to communicate digitally today than there have ever been. Effective communication can make all the difference in landing a new client, building trust, and helping your current clients achieve their real estate goals. With young, tech-savvy buyers and sellers making up an ever-growing slice of the real estate market, mastering digital communication is critical. Here's how to communicate with confidence and what tools you'll need for the job.

Before we get into digital communication tactics, it's worth remembering some of the tried and true communication tips that apply to any situation. No matter how you're communicating, it's crucial to put the focus on the person you're communicating with, listen carefully, ask questions, and be responsive to their needs. Always aim to be courteous, punctual, reliable, and considerate of the client's time.

While body language doesn't matter in most forms of digital communication, tone does — especially for text-based conversations. Before you send a message, make sure that you're saying exactly what you're trying to say, and that your tone is appropriate for the situation. By remembering the basics for good communication, you'll be better prepared to master the many channels available for communicating digitally.

Mastering the Many Digital Communication Tools in Your Toolkit

With the basics out of the way, let's dig into some of the key tools that you'll be using to communicate digitally. Remember that it's helpful to make communication as seamless as possible and be available through a variety of digital platforms to suit the varying needs of your clients.

  • Your Real Estate CRM
    Remember all of that talk about listening, asking questions, and responding to the needs of your clients? Your real estate CRM is where you store all of the information that you learn during those communications so that you always have it available during future conversations. In addition to storing key information, the right CRM will provide an all-in-one suite of tools that make it easier to communicate with clients and prospects.

  • Easy Email Communication
    Email is certainly one of the most popular ways to communicate with clients who are actively buying or selling a home. But it's also a great tool for nurturing leads and attracting new clients. Take advantage of automated smart drip email campaigns and AI-driven newsletters to turn more prospects into clients. Automation makes it easier to lighten your own load while still sending relevant, targeted email marketing to each segment of your audience.

  • SMS Text Messaging
    Not every conversation requires a call. SMS text messaging is a convenient option for both you and your clients. When SMS text messaging is integrated into your real estate CRM, you can send texts from the desktop and mobile versions of your CRM. Just as important, you can keep an archive of all of your SMS text messages with each client so that you can easily keep track of text conversations.

  • Social Media
    In addition to the many benefits offered by social media marketing, social platforms also rank among the most popular digital communication tools. Whether through Facebook, Instagram, Twitter, or a communication-centric platform like WhatsApp, make sure that you're available to communicate on the platforms preferred by your clients.

  • Remembering Special Days
    Whether you're nurturing a lead or keeping in contact with a past client, remembering their special days is a great way to show them that you care. Take advantage of tools like custom eCards & flyers to reach out on the days that matter most. Start with an easy-to-use template, add branding, and customize it to suit any event that matters to your clients.

  • Keeping Clients Informed
    Not every client will need constant back-and-forth communication about a pending purchase or sale. Some will be in "wait and see" mode while they plan their next move, which means that your primary role will be to keep them informed of the latest developments in their real estate markets. For those clients, auto-generated My HomeFinder, Market Watch, and Seller Reports can keep them up to date on the topics that matter most to achieving their long-term real estate goals while ensuring that lines of communication remain open.

Simplify Communication By Leveraging Real Estate Tech

With so many different ways to communicate digitally, it can be easy to fill a bit overwhelmed with the possibilities. That's why it's so important to have the right real estate tech on your side, to streamline communication and ensure that you have the tools you need to build great relationships with clients. DeltaNET®6 is a real estate all-in-one solution that puts all of the latest tools at your fingertips, making it easier than ever to master digital communication.

March
3

Your real estate website is your digital first impression.

Today's buyers are more likely to meet you online than through a showing or other face-to-face event. This is only growing more true as Millennials and Generation Z buyers enter the market. Technology is essential to the lifestyles of younger buyers.

No matter whether you're a solo agent or work within a large brokerage, you already know you need a website. But is your website actually producing the business value you expect from it? For many in the industry, the answer is no. The website isn't making the strong first impression you want and deserve.

When agents first get started, it's not out of the ordinary to post a simple website as soon as possible and hope for the best. But your website is more than just a brochure that introduces you. It draws the right people to your door and helps turn visitors into customers.

Even if your website isn't doing much for you right now, it's never too late to change your strategy. Done right, your website has the potential to work for you 24 hours a day, seven days a week, even while you sleep. It is the key to growing your practice while maintaining a healthy work-life balance.

Your Website Tells People What to Expect from You – Is It Sending the Right Message?

Your website communicates more than just what's on the page. Yes, visitors are looking through what you have to say about yourself and your business. But they are also reading between the lines, making decisions in seconds. They judge your digital brand based on your website's user experience.

User experience is everything that impacts a person while they use a website, yours or anyone else's. It includes the look, feel, navigation, speed, ease of use, and how well the website helps someone to meet their needs or answer their questions. Some of these factors can be very subtle.

Developers and designers spend thousands of hours figuring out how to deliver the best user experience for a given website. Luckily, because user experience incorporates so many different elements, there are always plenty of ways you can improve it — even if you don't have dazzling technical skills yourself.

Let's look at some of the biggest elements that influence your digital reputation:

  • Ease of Navigation
    The most important topics on your website should be reflected in the top navigation bar, where they only take one click to find. It's wise to avoid having any information that takes more than three clicks to reach. If you can't avoid having some "buried treasure," make sure your site has a good search function.

  • Mobile-Friendliness
    An increasing number of people use a smartphone as their primary or even only method of going online. A truly mobile-friendly site is responsive, meaning it changes to fit the display size and inputs available for a smartphone or tablet user. Even older websites can often be made responsive in a few clicks.

  • Professionalism
    What does it mean for a website to "look professional?" Professionalism is communicated by things that are easy to take for granted: The site has a consistent layout, color scheme, and fonts, relevant imagery is used, and everything is organized in a way that makes sense.

  • Trust Markers
    "Trust markers" are things that help frame you as a credible and established expert. In real estate, the most important are seals and logos you're entitled to use as a member of a professional organization or holder of a recognized certification.

  • Helpful, Informative Content
    Content is anything you publish with the goal of helping others make more informed decisions. Blogs and video are the most common forms of real estate content. They provide a reason to explore your website in detail. They can also help you capture traffic from relevant online searches.

  • Information About You and Your Practice
    You are your most important brand asset — the star of the show. The best way to make an introduction is with a video message first-time visitors can use to learn about you. Answer their big questions: What makes you different? Who do you help and how?

  • Easy Ways to Get in Contact
    When someone contacts you for the first time, seconds count. Make it easy for them to connect by phone, email, social media, or text. Alerts from your website can help you respond more quickly.

  • Your Current Listings
    Last, but certainly not least, your listings should be reflected right on your own website. MLS gives you plenty of options to incorporate your active listings. When visitors can browse listings directly from your website, they are much more likely to reach out to you or subscribe to your email marketing list.

Contact us to learn more about boosting your online reputation.

February
15

The National Association of REALTORS® reports that 75 percent of buyers say that they would recommend their agent to others. But even though they may have been very happy with the service you provided, their willingness to refer often fades as they move from buying a home into the next phase of their life. That's why it's so important to maintain that connection with past clients over time. Here are some tips to help you maintain relationships with past clients using real estate technology and generate reliable sources of new business in the process.

Staying Connected Starts with Your Real Estate CRM

The right real estate CRM isn't just a great option for generating and nurturing leads. It also provides valuable resources and tools for staying in touch with past clients. All of the information you gather over time can provide insights that make it easier to stay in touch with clients in a personalized way and give them reasons to refer you to others. Your CRM is also where you should find automated tools for staying connected and keeping past clients informed.

Keep Past Clients Informed with Email Newsletters and Content

Few tools are better than email for connecting with past clients. It's something that your clients check multiple times a day, it's unobtrusive, it can be automated, and it's an easy way for you to reach out at any time. There are so many different types of content that you can send via email, whether you're keeping past clients informed or simply finding excuses to say "hello."

For a client who has just purchased a home, you can send content that can help them transition to their new neighborhood and advice that helps them make the most of their new home. Home improvement tips and recommendations for local service providers can help them enjoy their new home. Neighborhood guides, advice on local attractions, schedules for local events, and information on the latest neighborhood happenings can all help them build deeper connections with their community.

By having a plan in advance for how you want to keep in touch with different types of clients, you can automate much of the email outreach process through your real estate CRM. On occasions where automation isn't the perfect fit, email templates make it simple to send personalized, meaningful messages.

Remember Their Special Days

Whether it's a client's birthday, kid's birthday, graduation, anniversary, or "house-aversary," remembering the special days of your clients goes a long way toward maintaining trust and showing them that you care. Your real estate CRM should provide tools for sending customized eCards and flyers, which you can use to celebrate any occasion. Of course, your CRM should also be where information on those special days is stored in the first place, so that you always have an easy way to remember the days that matter most to your clients.

Use Social Media to Build and Maintain Relationships

Social media isn't just for blasting out the latest info on all of your best new listings. It's also a great tool for staying connected with past clients and reminding them why you're the right choice when they're referring an agent to others. As you get to know a client, always look for common ground and keep a record of those commonalities in your CRM. Anything that can provide a starting point for conversation is valuable, whether it's a shared love of a local sports team, involvement in a community organization, or shared excitement about an annual local event. Investing some time each week in staying connected with past clients through social media goes a long way toward earning their referrals.

Remember That a Personal Touch Goes a Long Way

While technology is the main tool for staying in touch with past clients, sometimes a good, old-fashioned personal touch can make a big difference. A hand-written note certainly stands out in this digital age and shows that you have invested time in reaching out to a past client. A small, personalized gift can also be a great reminder for past clients, as long as it fits within ethical guidelines.

Connecting with Past Clients Is Easier with the Right Tools

Staying connected with past clients is important, but that doesn't mean that it has to take too much time from your busy day. The right real estate all-in-one solution, like DeltaNET®6, makes it easy to automate key marketing tasks, keep past clients informed, and remind them why you're the right choice for their (or their friends'!) real estate needs in the future. Mix in modern technology with old-fashioned touches like the occasional hand-written note, and you have a recipe for staying top-of-mind with all of your past clients.

February
10

When it comes to success, momentum makes the difference.

Momentum is what turns a long, hard slog into a purpose-driven effort, even an adventure. No matter if you work alone or in a large brokerage, momentum is great for morale and protects against burnout. It provides a sense of direction and helps you deflect distractions.

Unfortunately, momentum can be difficult to build at first. Once you have it, though, it becomes much easier to sustain. In real estate, you have many opportunities to give yourself the tailwind that sets the stage for progress. At any size or scale, technology is the key.

Why Technology  Matters in Boosting Your Momentum

Momentum is forward motion. When you need to maintain forward motion over long distances, friction is your worst enemy. You can see examples of this in day-to-day life. For example, it takes an average of 23 minutes to get back on task after a distraction. Every distraction creates more friction.

As long as you're focused, it feels like you can go on forever. When the illusion is broken, not so much.

Luckily, today's best real estate technology is built around the idea of creating a seamless experience for everyone — buyers, sellers, and the professionals who serve them. Technology won't replace you (or the human touch). It simply sets you up to do more of what you do best, faster, and more effectively.

Let's look at some of the ways technology is smoothing the path to successful transactions.

Digital-First Approaches Are Here to Stay in Real Estate

Real estate was already making some promising forays into the digital realm in 2019. Then the pandemic hit. Of all the industries completely transformed by COVID-19, real estate moved the fastest. It had to — there was no other way to protect everyone involved in a transaction.

As it turns out, buyers and sellers alike love virtual tours and virtual open houses. Even as the public health situation changes, these are here to stay. Sellers no longer need to welcome crowds of strangers into a lived-in home. And buyers can expand their search radius without traveling any further.

What does it all mean for the real estate agent? Get comfortable in front of the camera and you can do a full tour more quickly and easily. Connect with the right title company and others and your customers can benefit from a complete digital closing experience. That's increasingly becoming a differentiator as Millennials step up their homebuying activity and Generation Z steps in.

All in all, that leads to seamlessly serving more people faster — and getting better results for everyone.

A Real Estate CRM Suite Gives You a Bird's Eye View of Your Customers and Contacts

Speaking of "seamless," there's nothing less worthy of the name than the old way of managing contacts. Only a few years ago, most real estate agents had filing cabinets stuffed with information on leads and prospects. It would take a day each week to figure out where everyone stood.

"Following up" usually meant calling on the phone, and that wasn't always welcome.

The right technology demystifies your network like never before. Customer Relationship Management for real estate is here. Not only can it centralize the details about everyone on your radar — it serves as an AI-driven center of excellence that scores your leads and cues you when and how to follow up.

The DeltaNET 6 CRM taps directly into your website to keep its finger on the pulse of your business 24 hours a day, whether you're awake or asleep. It can help you orchestrate outreach campaigns, including email marketing, social media, and much more — sending interest-based, event-driven updates to those on your list who want them most. That helps you cultivate your relationships seamlessly.

The Best Technology Is Indistinguishable from Magic – Today's Real Estate Technology Is Pretty Close

Today's buyers are ready to search for, evaluate, and close on a home completely on digital platforms. Sometimes, they do it from thousands of miles away. It's a brave new world out there — and with the right technology in your corner, you can do less and accomplish more.

How's that for momentum?

Today's real estate software has the potential to bridge distances in incredible ways and keep your key relationships humming even when you're otherwise occupied. It ensures you are always moving forward — and you end up with more hours in the day to do what matters most.

That may not be magic, but it's pretty close.

You can incorporate the next generation of real estate marketing automation into your business in as little as a few days and win back dozens of hours within just a few weeks. Contact us at Delta Media Group to find out more or get started.

January
20

No matter whether you're a solo real estate agent or work as part of a 100-person brokerage, you're sure to see new challenges in the coming year. The housing market is evolving fast. Buyers and sellers alike will be affected, and they'll count on you for the expertise to reach their goals.

Technology will be the key to adapting, growing, and flourishing in 2022.

Some agents worry new digital tools are diverting attention from the relationships at the heart of the industry. But good technology doesn't replace relationships; it deepens them by empowering you to communicate clearly and consistently with more people.

Real Estate Technology Is a Strategic Multiplier for Your Business

From the very beginning, the purpose of technology was to reduce human labor. Look at all the "simple machines" that the ancients came up with and this one factor ties them all together. The same is true of the best real estate technology available today, despite how sophisticated it is by comparison.

Equipped with the right technology, one person can do the job of many. A small team can stand toe to toe with one several times its size. In the past, it was not unusual for most of the benefits of technology to go to the largest organizations with the most resources — thankfully, that is no longer the case.

Even solo real estate agents working without a support network can now make an impact on their local market faster than ever. Growing, mid-sized firms should look to technology before raising headcount.

It's that powerful.

Where bigger brokerages leverage their strong brand awareness to increase market share, smaller ones need to differentiate on performance. Whatever special skills and unique talents you bring to the table, technology helps surface them and bring them to your ideal customers faster than you could before.

Let's look at some of the different ways that plays out in practice:

  • Technology Lets You Double Down on What You Do Best
    Brand values like empathy, availability, and even more concrete concepts like "customer experience" are not always simple to deliver in a concrete way. The right technology helps simplify and improve processes, identify the most important outcomes, and measure performance as your work evolves.

  • Technology Helps You Adapt to Changing Workplace Needs
    Real estate agents are notoriously known as "road warriors." With convenient, cloud-based technology, you can access all your relevant tools and data from anywhere in the world. That matters when you're in a long distance commute to get to a showing — or you need to work remote when the office is closed.

  • Technology Grants Unparalleled Visibility into Key Relationships
    It was not that long ago when real estate agents needed to dedicate hours each month simply to figure out when to follow up with leads and where customers stood in their transactions. A real estate CRM centralizes the data and uses artificial intelligence to cue you at the best times to follow up.

  • Marketing Automation Cuts Down Overhead
    Marketing automation streamlines the time-intensive processes behind developing and promoting your listings, events, and brand. That can save thousands of hours in a year while keeping you consistently in contact with leads and clients. Social media marketing alone may be cut from hours a week to minutes.

  • Market Intelligence Keeps You and Your Clients in the Know
    As an expert in your local area, clients trust your guidance about the top neighborhoods, properties, and even amenities. Technology tools like Market Watch Report capture relevant data in seconds and prepare it in the form of a branded report. Seller Reports are also available and just as insightful.

  • Technology Builds Brand Equity Through Effective, Enduring Resources
    Your email marketing list is one of your most valuable brand assets. It keeps you in touch with leads over the weeks and months before they start their transaction. Customized content can be sent out instantly to leads, current customers, and past customers based on the topics they are interested in.

  • Technology Boosts ROI When Money Is on the Line
    Online advertising can get eyes on your listings immediately. That can raise the sale price when a home is in demand — and rescue one that's floundering on the MLS. But it's not without risk. A tool such as Ad Wizard lets you develop and monitor ads fast and even helps you learn from your past performance.

Today's technology can't do it all for you, but it ensures you maximize your time spent on what really matters most — your customers, your strategy, and the value-added activities that move you toward your goals. You can get it all in a single high-performance AI-driven center of excellence for real estate.

Contact us to discover real estate technology that helps you get more done in less time at any size.

January
18

How often do you reach the end of the workday feeling like you accomplished everything that you set out to do when the day began? The life of a real estate agent is filled with surprises and unexpected demands on your time. It's so easy to end the day feeling like you missed opportunities to market properties, promote your business, generate new leads, and nurture existing leads.

But it doesn't have to be that way. With the right real estate technology, you have access to reliable, easy-to-use tools that allow you to automate key tasks, make your day more productive, and free up more time to focus on the things you love most about being a real estate agent.

Email Marketing and Lead Nurturing

Email marketing is one the most important places where automation can increase your productivity. Creating and sending email marketing manually takes so much time, and there are so many tools available to automate the process while still sending effective, appealing email marketing materials.

  • AI-Driven Email Marketing
    More and more, automation in real estate marketing is being driven by artificial intelligence. Take advantage of artificial intelligence with AI-driven email newsletters that are packed with the information that your audience wants to see. In addition to keeping your clients engaged with the real estate market, AI-driven newsletters are great for nurturing your leads over time.

  • Auto-Generated Reports for Buyers and Sellers
    For many clients, buying or selling a home is a process that involves finding and processing as much real estate information as possible. Make both your and their lives easier by automatically sending them reports with the information that they want to see. With My HomeFinder, Market Watch, and Seller Reports, you can easily send key information to every part of your audience.

  • Smart Drip Email Campaigns
    Some leads are ready to convert right now, but others will take some time and engagement before being ready to commit. Smart email drip campaigns make it easy to automatically stay in touch with clients and prospects while ensuring that they receive the right information at the right time.

  • Send Bulk Email Blasts with Easy to Use Templates
    Need to send an email that doesn't quite fit with the automated tools that we mentioned to a group of people? You can still save time by using pre-built templates and bulk email blasting to reach them quickly.

Lead Segmentation and Tracking

Pursuing dead-end leads is a serious drain on any real estate agent's time, but segmenting leads takes time as well — at least, segmenting leads takes time when you do it yourself. Your real estate CRM should provide automated tools for segmenting leads, so that you know which leads are hot, which ones are cold, and where your leads are in the purchasing/sales process.

In addition to lead segmentation, you should be able to rely on your CRM for tracking lead activity with IDX search tracking, as well as tracking saved properties, property searches, and views. All of this information can save you time and allow you to focus on leads that are ready to convert.

Content Creation for Your Blog and Marketing Materials

At the end of a long day of serving your clients and pursuing new leads, how often do you feel like sitting down to write a blog post for your real estate website? Save time by integrating custom content creation for your real estate blog by professional content creators and taking advantage of automated tools for creating marketing materials. Keep your website stocked with content, your clients/prospects informed, and free up more time for productivity.

Quickly and Easily Promote New Listings

When you have a hot new listing, speed matters. You want to get the word out quickly on multiple channels, reach a wide audience, and start generating interest in the property. Take advantage of automation by automatically creating flyers for your new listings, and automatically promoting new listings to your social media pages. Once the word is out, you can easily let clients tour homes from anywhere with tools like virtual open houses and showings.

Are You Using Real Estate Technology to Become More Productive and Make Life Easier?

If you want to make your life easier and enhance productivity, then you need access to a seamless, high-performance real estate technology platform. In addition to tools for automating tasks, your real estate CRM should also include an extensive suite of tools for making so many other tasks easier to accomplish. Does your real estate CRM provide everything you need to thrive? DeltaNET®6 includes all of the automation features mentioned in this article and so many more tools that can boost your productivity as a real estate agent.

December
21

It was only a few decades ago when many experts believed that, due to the rapidly accelerating pace of productivity, technology would render the five-day workweek obsolete in a few generations. There were several visions of how it might happen, including a three-hour, four-day week.

Amazingly, while productivity has continued to rise, most people are working even longer hours. What's more, wages have stagnated in relation to productivity, meaning that earners in many industries are going home with less. Luckily, real estate pros are positioned to reverse both these trends.

Unlike so many others, the nature of your business means you really can have it all:

  • Vastly accelerated daily productivity by using technology the right way
  • Business results that mean your income actually track with productivity

Where workers once relied on muscle, your stock in trade is concentration — and even that can be stretched to the limit. Good technology investment is something that allows you to do more in less time while focusing more of your attention on things that matter to you.

All machines have one major purpose: To save labor. That hasn't changed at all even though we're now using artificial intelligence and machine learning instead of windmills that grind flour. And by unlocking the labor-saving power of modern technology, you can achieve more in a day than some do in a week.

Let's look at some of the best technologies for a smooth, seamless increase in productivity:

  • Customer Relationship Management for Real Estate
    Most real estate agents spend the majority of their time building or evaluating their relationships. It can be both difficult and time-consuming to know where all your prospects, leads, and customers stand in their individual journeys. A real estate CRM like DeltaNET®6 gives you complete visibility into all of your contacts. It also uses artificial intelligence to cue you on the best times and ways to follow up.

  • Centralized Online Showing Management
    While many buyers and sellers are enthusiastic about virtual tours, face-to-face showings are still called for in many markets. A property showing management platform can make all the difference in convenience, flexibility, and accuracy. Combining end-to-end visibility with a self-service element that gives buyers a measure of control means you can leave much of the logistical work to them.

  • Social Media Automation
    Some people seem to be born with the "social media gene," while others — even some of the most outgoing and gregarious real estate experts — don't seem to get it. Wherever you fall on the scale, social media automation can help you capture more business value while spending less time scrolling your feed. Event-driven updates on your listings can be sent to your followers instantly.

  • Simplified Virtual Tour Setup for All Your Listings
    Virtual tours are beloved by just about everyone. Sellers no longer need to invite huge crowds into their homes, and buyers can extend their search radius while minimizing their travel hours. Tours can increase the time buyers spend on listings by 20% or more. However, it can be tough to set up a polished, professional virtual tour. Properties in Motion makes it easy to maximize the impact of every listing.

  • Email Marketing to Build Your Business
    Your email subscriber list is one of the most powerful assets your business has. It gives you the ability to highlight and publicize your most valuable listings to your most enthusiastic audience. But, to get there, you need to be building that list. Automated email marketing is the key to ensuring that every message you send is packed with relevant, valuable content that deepens the relationship.

  • Manage and Optimize Paid Advertising in Minutes
    Whether you're looking at pay-per-click advertising on Google or paid advertising on Facebook and Instagram, it's essential to be conscientious. Carefully maintained ads can accelerate your transactions, but all the pieces must be in place. Delta Media Group tools such as Ad Wizard make it easy to monitor your ads, ensure results, and fine-tune any that underperform.

The secrets of productivity are no mystery. Contact us at Delta Media Group to get inside information on how our suite of reliable, AI-driven tools can help you achieve more in less time in the coming year.

July
21

In 2021, and most likely going into 2022, you need to be very intentional and have a strategic approach to getting new listings. In some of my previous articles, I've focused on more passive methods in getting new listings. The passive methods I described in those articles are still good methods for an ongoing strategic approach, but with the current state of the industry, you need to be more aggressive in getting new listings.

If you are in management at your real estate firm or you are a team lead, I am a firm believer that you need to take a proactive approach when it comes to attracting new listings right now. Because, unfortunately, if you wait for your sales associates to do something on their own, you will find that the majority of your sales associates will do very little. That's in the best of situations. And, if you are a sales associate reading this article, do not take offense to my perspective on this as it is purely data-driven. Instead, pause and think about why I am saying this and what you can do, or should do, to be more enterprising when it comes to attracting new listings.

One of the best methods that I have seen real estate firms take in the past year in getting new listings is by proactively reaching out to past clients. At Delta Media Group®, we have helped multiple real estate firms load their "old database" of past customers into the DeltaNET® CRM for the sole purpose of farming those past customers via email marketing and phone marketing.

An excellent first step that you can take in getting new listings is email marketing to customers that you have done transactions with in the past 10 to 15 years.

A simple approach to doing this is generating an export of your customers from whatever databases you have, such as transaction management platforms, or your financial software, etc. Pull from all sources that you have and upload those customers into one specific customer group within your CRM. If you are uploading from multiple databases, make sure your CRM can "merge contacts" as you upload them so you have one master database that you can use. This will take some time, but it is well worth the effort it takes to create this master list.

One thing I should mention is that most firms that I have seen do this typically don't add the customers that have done transactions in the past two to three years or so. In most cases, you shouldn't be marketing to customers that have transacted with you recently, prompting them to sell their property.

Next, you need to create an email campaign that fits your brand and your brand's messaging with specific verbiage and calls-to-action that also accurately reflects what is happening in your marketplace right now. Keep in mind that a campaign can be as complicated or as simple as you want. Here are two quick examples of how you can strategically approach your campaign:

First, you could build out an entire campaign that spans multiple months and load that campaign into your CRM. The downside to this approach is that it takes some time to build out because you have to think through everything up-front and build the entire campaign for the coming weeks and months. The upside to this approach is that once the campaign is created, it's finished; since all the work is done upfront!

Second, you could take the approach of doing a manual campaign that is assigned to a person with pre-set dates of when you will be sending out your emails. Then, on those dates, that person can send out an email blast to that group of past customers. The upside to this approach is that you can be more flexible in your process by watching how effective each email is and then making strategic changes in messaging on subsequent emails. Another upside to this approach is that markets are changing quickly, and we really don't know what the real estate industry will look like in the next three to six months, so building each email just prior to sending them may be significantly easier. The downside to this approach is that you have ongoing work to do, and this approach is dependent on a person.

Regardless of which approach you choose to take, you are going to have to work on the content of each email.

To best catch your recipient's attention, I recommend having a particular, short and precise subject, or title, to your email. The title could be as simple as "We Need Your Listing," or "Now is the Perfect Time to Sell," or "Thank You for Being a Past Client," or "Should You Sell Now?" I think you get the idea. You need to be creative, not misleading, and to the point.

As far as the content of the email itself, I recommend using one image or graphic that fits with the content of the email. Try and think through your brand's image as you use imagery. I also recommend being very precise in the choice of the words you use in your emails. This is where you can really stand out. As you write your emails, always remember that fewer words are better. Always strive to convey your message in the fewest words possible. I have seen some emails where there were only two or three sentences that were very effective where you thank the person for being a past client and tell them you would love to talk with them if they are thinking of selling.

Finally, every email needs to have calls to action and contact information. Make sure someone is monitoring the email address that these messages are being sent from. Also, make sure that the email signature has a phone number and that there is a link back to the contact form on your website. In some cases, you may also choose to build landing pages that you want to link back to.

I'll close out my article with one last observation, challenge, and action. I see very few real estate firms being intentionally active in farming their past clients, and those that do are having good success in generating listing activity. My challenge to you is that you start doing this and make it an ongoing part of your marketing plan. And, what I ask, is that you share your success stories with us, with me, so we can hear the good things that you are doing with your email marketing!

June
15

The longer a home is on the market, the less likely it will sell for list price.

Weeks on the market directly impact final sales price, with homes that take 12 weeks or longer consistently facing the lowest prices. While there are many reasons for this, buyer skepticism — the feeling that "something must be wrong" with a property that stays on the market so long — is a major factor.

Lingering on the market creates "anti-momentum" as buyers can (and do!) negotiate harder.

By contrast, homes have better odds of selling for above listing price if they go right away.

With that in mind, many real estate agents launch proactive plans to drum up buzz for a listing before it even goes live online. With the right strategy, you can channel the wave of enthusiasm among proactive buyers to exceed your customer's wildest expectations for their listing's performance.

Put First Things First to Position a Listing for Maximum Buzz

You can raise the visibility of virtually any listing by unleashing a concerted effort to draw the right buyers in.

However, you're much more likely to achieve a smashing success if a few preliminaries are taken care of.

To win the most local buzz, a property must:

  • Be correctly priced to sell
  • Be shown in its best light

Finding the appropriate price for a property is one of the most important services you can provide to any seller. Make sure you have found the right comps for the job. Explain the data and methodology to the seller to win buy-in. This is especially crucial when a seller's sentimental value is out of line with true market value.

If you need to get the process done faster or simply want to double-check your figures, you have options. The DeltaNET 6 all-in-one solution helps you by drawing in estimates from five trusted sources using the latest data. You never need to worry that while you're hunting down comps, the market is changing around you.

And, of course, a home should look its best before you start to publicize in earnest.

Work with your seller to ensure that any renovations, remodels, or repairs will be done in time for your buzz campaign. Then partner with a home staging professional to put on the finishing touches: that usually includes cleaning, decluttering, and redecorating to accentuate the positive in every space.

Then, you're ready to attract the right buyer like a magnet! Here's how:

  • Lay the Groundwork for Spectacular Open Houses
    Digital marketing is crucial for sales success, but many real estate agents have gotten great results mailing hand-written invitations for an exclusive open house to potential buyers throughout the neighborhood. The invite can link to a custom landing page where you collect registrant info with ease using Open House Connector.

  • Theme Your Open Houses and Make Them Exclusive
    What's the secret to making an open house even more enticing? First, it should be exclusive to the invitees you selected. Later on, you can capitalize on Fear of Missing Out. Second, pick a theme. Whether it's something simple like wine and cheese or you invite a local food truck, think of a creative hook buyers will find compelling.

  • Follow Exclusive Open Houses with Public Ones
    A well-planned open house might yield the perfect offer right away. If it doesn't, you can follow up with another open house, this one encouraging walk-ins. With this dual approach, you'll have buyers who have been thinking about the property for weeks as they hear about your exclusive event over and over.

  • Set Up Virtual Tours for Those Who Miss the Events
    Naturally, not everyone will be able to make even two or three events. Both your attendees and latecomers will benefit when you post a virtual walk-through or video tour. Buyers who are interested, but haven't put in an offer, may simply need one more reminder about what made a property special.

  • Use Email Marketing Throughout the Process
    Once sign-ups start rolling in, be sure attendees are on your email list to get reminders about the upcoming event. Follow up with anyone who fails to attend and let them know about pending events, if any. Would-be attendees who never show up could still turn into leads later on — simply follow up with them and find out.

  • Hype Your Listings on Social Media Platforms
    DeltaNET 6 customers can use Facebook Connector and LinkedIn Connector to post news and updates about any listing automatically. Instagram is another outstanding opportunity, especially if you have terrific photos. Last but not least, don't forget about the option of using online advertising to help a new listing gain traction.

Buzz makes listings take off like a rocket, getting you and your clients better results. For more on how digital marketing can help, contact us.

May
25

Digital marketing might sound complicated, but it doesn't have to be.

Today's digital marketing is inbound, meaning it attracts leads the moment they are most in need of your services. With that in mind, every piece of online marketing you do should help your target buyers or sellers reach their goals. Understand this and you're halfway to success.

What can give digital marketing a feeling of complexity is the wide variety of techniques involved. However, it's not necessary to be everything to everyone. You can focus in on a smaller selection of marketing methods you perform consistently. Plus, real estate marketing automation lets you do more faster. When you dig a little deeper, you discover digital marketing can be easy.

Digital marketing approaches usually fall into one of two categories:

  • You can do them in a few minutes to make a little bit of progress every day; OR
  • They take a little bit longer, but offer long-term returns through higher visibility

Knowing that, marketing's dual nature becomes obvious: marketing itself is a marathon, but it can be broken down into a series of sprints. Those sprints, in turn, are easier to stick with and produce real results. As you gain more momentum, marketing develops into a series of habits.

Let's cut through the clutter and look at some effective digital marketing methods:

  • Accurate, Detailed Customer Profiles
    Every piece of marketing is "for" someone. Before you can even start working on a marketing campaign, you should zoom in on precisely who your ideal customer is. What are their pain points? What level have they reached in their career, education, and family goals? As you meet more clients, add more details to your customer profile. Soon, you will have a character who effectively represents most of your target audience.

  • A Modern Real Estate Website
    A website is imperative in any business these days, but it's especially important in real estate. The majority of your future customers will find you online, and the number of buyers who start their search that way is only growing. A real estate website needs to be visually compelling, simple to use, and designed for smartphone compatibility. From there, the sky's the limit on expressing your brand creatively through the digital medium.

  • Search Engine Optimization (SEO)
    Your website is your foundation. Once you have it, you need to build! The way is Search Engine Optimization. SEO consists of a number of valuable best practices in website design, but the one real estate agents should know best is keyword research. Keywords reflect the actual search queries your future customers use. Knowing and using these phrases throughout your website and content elevates your search engine visibility.

  • Email Marketing Drip Campaigns
    Email marketing has the potential to deliver the highest ROI of any individual marketing tactic. To set up a drip campaign, you first entice visitors to join your email list – by offering them a local market report in exchange for their email, for example – then send helpful, informative email messages every week. This cultivates a long-term relationship and positions you as a trusted adviser. You can set it up in minutes through DeltaNet 6.

  • Blogging and Content Marketing
    Blogging every week may be the most powerful way to raise your online visibility and get noticed when people search for topics related to your expertise. Yes, every blog you write should be imbued with the right keywords, reflecting relevant, high-traffic search topics. Just as crucial is your ability to communicate actionable advice about navigating the real estate market tailor-made for the concerns in your customer profile.
  • Text Message Marketing
    Text message marketing for real estate has signs of being the next big thing. The average person reads more than 90% of all texts directed to them and is much more likely to respond to a text than an email. Since texting is a more personal form of communication, it lets you get into a real conversation with your leads. It's especially notable for its ability to warm up cold and lapsed leads, motivating them to move forward sooner.

  • Consistent, Relevant Social Media
    Social media stands apart from the rest. Many people imagine that to master it, they need to be everywhere at once. Not so with the right digital marketing automation tools. Facebook Connector and LinkedIn Connector allow you to update your social media instantly when newsworthy events happen: new listings, updates, open houses, and much more. You can get all the benefits of social media without scrolling your feed all day long!

Marketing has many moving parts — but with the right technology, most of them can "move" themselves.

Delta Media Group makes the best in marketing automation accessible to everyone, from solo entrepreneurs to nationwide brokerages. To learn more, contact us.

February
11

It wasn't all that long ago when being a real estate agent meant having a filing cabinet stacked with local market information and folders about each of your clients. Ideally, it was orderly. In many cases, it was overflowing. Need an important reminder? There was always the handy Rolodex. And if something was extremely urgent, it got moved to the "high priority" file: A Post-It note (or three, or ten) somewhere where you couldn't miss it.

It was a lot harder to stay organized in those days — and just as difficult to keep track of your contacts. Today, without up to date tools, you still might find yourself asking:

  • Are the people I gave business cards to any closer to buying or selling a home?
  • Are my open house attendees really serious about making a purchase soon?
  • Is my advertising (on radio, TV, and local print media) having a real impact?

In the past, it was a logistical nightmare to excel at these. But today, there's a tool that lets you easily manage and connect with your contacts on a regular basis.

One Simple Technology Replaced the Filing Cabinet — and It's About to Replace All Your Apps

If you don't stay up to date with the latest technologies, you're at a disadvantage. After all, few of today's top-producing real estate agents are in the filing cabinet era. They've moved on. As time passes, fewer tools can do more and more work because an app, even a decent one, rarely works seamlessly with the other apps you might use.

Luckily, there's a tool to synchronize all your contact data at once: The DeltaNET CRM.

DeltaNET is the first and most powerful Customer Relationship Management software specifically for real estate. Now in development for decades, it draws on a history of feedback from thousands of agents and brokers at all stages of their careers. And it solves the problems real estate pros have wrestled with:

  • It acts as a "single source of truth" on the origin and status of all your customers and leads.
  • It synchs with Google, Office 365, and more, ensuring accuracy and cutting down data entry.
  • It lets you view, edit, and interact with contacts seamlessly across your inbox and calendar.

With all this right at your fingertips, you can stay in touch with prospects, leads, and clients with one click. DeltaNET opens up one of the most powerful ways to do it: Email drip campaigns.

Email Drip Campaigns Offer Excellent ROI for Busy and Growing Real Estate Firms

The key to deepening relationships and cultivating leads into customers is consistent contact. But that contact must be relevant, personal, and infused with the human touch — even if you're communicating with dozens or hundreds of contacts at once. It's email drip campaigns to the rescue. With an estimated ROI of around $42 for each dollar spent, email marketing is uniquely effective in real estate.

Drawing on the data automatically collected and centralized by your DeltaNET CRM, you can quickly customize email marketing messages. Segment leads into useful categories such as "Buyer," "Seller," or "Past Client," or go granular to deliver a completely personalized experience based on a user's behavior and interactions.

Whether you send updates weekly or monthly, your email drip campaign positions you as a voice of authority:

  • It allows you to provide helpful, informative content that previews the value you have to offer.
  • It keeps you "top of mind" and allows readers to become familiar with your distinctive brand.
  • It expands the reach of your other digital marketing and accelerates the time to achieve ROI.

You already know that months might go by before a prospect commits to buy or sell a home. What happens in between? Before anyone will do business with you, they need to know, like, and trust you. Email marketing does all three by engaging subscribers in a long-term conversation focused on their needs.

DeltaNET grants countless opportunities to organically and persuasively turn contacts into subscribers, whether you met through your website, an open house, or a networking event. From there, it helps you monitor the relationship, follow up at the perfect time, and keep data up to date, so your emails keep getting delivered.

You'll save time — and when you leave old ways behind, you might feel like you're traveling through it, too. To learn more about all the useful functionality of our CRM, contact us today.

February
15

It's a new year and, after the year we've just had, it couldn't come soon enough. Now that we've made it through all of the surprises 2020 threw at us, there's no better time to revisit and recommit to your marketing efforts in order to make the most out of 2021.

To that end, I put together this article to reintroduce you to some of the tools in the DeltaNET™ that you can use to help you make the most out of that SOI you've been building for years. There might even be a thing or two in there that can do all of that with just a little bit of setup, so you don't spend your days on the phone prospecting new clients as well. Let's start out 2021 right.

First and foremost, get that customer database of yours imported into the DeltaNET. There are plenty of tools in the system to help you organize your database, help you reach out to your customers, and even reach out to those customers on your behalf, but none of that does you any good if your customers aren't in there. It can hold a lot, too, so don't be shy about adding in every contact record you have. Keep in mind that, though the system contains a lot of functionality related to emailing clients, there's functionality for phone, text messaging, and even physical mailing as well. So, even if your contacts are just a name and a physical address — or really even only that address — don't be afraid to put them in there. You never know what contact could lead to a closing just because you got in touch with them at the right time.

Don't forget about the old, inactive contacts either. You might have filed them away years ago when you reached out, and they told you they weren't interested, but what was true five years ago might not be true today, and it might just take an automated Market Watch Report to get them interested again. At this point, it's worth it, in the long run, to organize them as best you can. You'll thank yourself later when you're setting up email campaigns or market watches and need those emails to go to the customers that are most likely to engage with them.

Once you have your customers in the DeltaNET, it's time to set up the system to do the time-consuming work for you. Set up the My Customer for Life (MCFL) system to automatically send messages to all of your contacts. This system will periodically reach out to everyone in your database with an email containing links to articles about buying, selling, or home improvement. What's more, it will keep track of the articles they click on so that it can send them more of that kind of article when it emails them in the future. After all, the more relevant the contents of an email are, the more likely I am to read it and remember who sent it to me. 

You can also make the most out of the ecard designs through automation. When it comes to the 'birthday card' automation, for example, there's no reason not to set that up to send to everyone. Who doesn't like a birthday card? I would be remiss if I left out there there's a pet birthday card in there too. I'm not saying I wish my dog a happy birthday every year (I do, but don't tell anybody), but I would still get a kick out of getting a birthday card for him. I like to think he'd get a kick out of it too. More importantly, that's exactly the kind of little extra that gets a client to come to you when they're looking to buy or sell a home. You're not always going to know your clients' pets' birthdays (or their own birthdays, for that matter), but that's ok. If you add all of your customers there, the system will only send out to those that have a birthday entered.

Next, you can add them to relevant email campaigns. On the Campaigns & Action Plans page, you'll find a wide variety of content we've prebuilt for you. Some of it is relevant to everyone — the Holidays Campaign, for example — while other campaigns are more specific to what a client is looking for, or whatever their situation might be. This is where organizing your customers into groups comes into play. If you have a good idea of what specific customers are looking for, organize them into groups that put similar customers together. You can then add those groups to the appropriate campaigns to make sure you're sending them the information they're most likely to be interested in.

If you set up buyer groups based on the areas where your customers are looking for their new home, you can also go a step further by setting up a Market Watch Report and attaching it to all of those customers in bulk. That will ensure that, by default, once a month, all of those customers will receive an email with information about the market they're interested in, as well as some properties that are currently on the market there. So, at this point, even with no customer organization at all, you can have those MCFL emails going out with your branding and linking customers back to your website. With some extra organization upfront, however, you can also have some market-specific information going out to the appropriate customers. The better you speak to what a customer is interested in, the more engaged they'll be. 

Effective marketing isn't all about email, though. At the end of the day, it's really just about getting the right people to see the right things. That's where Social Connector comes in. Using that tool can automatically post new listings, blog posts, reviews, and several other things to your Facebook business page or your LinkedIn page for you. More and more, consumers engage with social media over email, so this is the perfect opportunity to speak to that audience as well. All without doing anything more than going to the Social Connector page in the DeltaNET, connecting your accounts, and telling it what kinds of things you want to post to each page. Turning everything on is undoubtedly tempting, and, in some cases, that's the right way to go. However, don't forget that, above all, social media marketing is about being social. If the only things you ever post to your Facebook business page are new listings and price reductions, you're probably not going to get many likes or follows. It certainly takes more work to create your own unique and engaging posts in addition to the automated updates, but it will pay off in the long run by getting those automated listing posts in front of a larger audience.

2020 was rough for a lot of us, but 2021 can be your year. The sooner you get into these tools and reinvigorate your marketing efforts, the bigger and better 2021 will be. I don't know about you, but I'm banking on a really good year this time around. We're due for one of those.

February
2

Email marketing is essential to real estate success, and its importance is growing.

According to the National Association of Realtors, Millennials are now the cohort most likely to be buying a home. A full 73% of those surveyed said that email is their preferred approach for business communication.

Social media and text messaging are valuable methods, but email marketing remains the central pillar of relationship management. Real estate agents have learned to love email drip campaigns for two big reasons:

  • Email combines automation with a personal touch to build relationships over weeks or even months
  • You can reach thousands of contacts for pennies a month, giving email $42 ROI for each $1 spent

Of all the things to know about email marketing, the best one to focus on is simple: The subject line.

Why Email Subject Lines Are So Important

You might spend more time on your email subject line than any other aspect of your message. Yes, every part of an email works together to reach your conversion goals. But it all relies on the effectiveness of your email subject line. Experts have found anywhere from 35% to 49% of email recipients open a message based on the subject line alone. Your subject line leads to the click, the read, and ultimately, the site visit.

Luckily, you don't have to be Hemingway to craft email subject lines that work. Follow these best practices to get off to a strong start:

  • Use Your Contact's First Name
    Here's a trick if you're emailing a specific client. Subject lines that include the reader's first name — first name personalization in marketer lingo — are more likely to be opened than those that don't. Just be sure your email list reflects the preferred name the contact uses in day-to-day life. Even if you collect last names, they're not necessary for your email subjects.

  • Keep Subject Lines Short (Usually)
    About 46% of all emails will be opened on a mobile device, so it's a good idea to keep subject lines short: 5-7 words. When you are more comfortable writing subjects, you can bend this rule: Longer subject lines that trail off into the start of your email text can be enticing: "Bob, check out these homes that match your ..."

  • Use Past Conversations to Your Advantage
    Your leads and clients will provide plenty of data you can use to write helpful, informative emails. But there are few things more powerful than referencing past conversations and showing insight into your reader's needs and preferences. "Sally, this home reminded me of you" is an exciting subject line – if it is accurate!

  • Use (But Don't Overuse) Urgency
    Many leads will take months before they jump into a transaction, waiting for the best market conditions to come into focus. But we all know waiting too long is just as bad as jumping in too quickly. "These homes won't last long" or "Best mortgage interest rates in years" are subject lines that put this in perspective.

  • Ask a Question
    Questions are the most natural way to generate curiosity about your email. They're especially effective when they bring to mind something the reader wants to know but has been afraid to ask: "Do you know what your neighbor's house is worth?" Or prompt a response: "What did you think of [address of recent open house]?"

What to Avoid in Email Subject Lines

Mass unsubscribes after an email are more likely to be caused by its subject line than any other factor. Scrap any subject line similar to these:

  • "You forgot this"
    E-commerce brands in particular love "you forgot this" and variants as a way of getting people to return to their abandoned shopping carts. However, advice-centered professionals can be guilty of this one, too. Any subject line that implies a mistake or oversight on the reader's part is unlikely to make the right impression.

  • "My lawyer wants to talk to you"
    Yes, this is a real subject line from a real drip campaign — the topic turned out to be some deal "so good it should be a crime." It should come as no surprise that even if this achieves a 100% open rate, stark terror is no way to prepare someone for your message. Bait and switch subject lines can lose subscribers fast.

  • "[emoji] [emoji] [emoji]"
    Practically overnight, all popular email clients became capable of using emojis in subject lines. While some brands are using them to seem more relatable, the latest research suggests the opposite: Emojis "increase negative sentiment" and "do not increase the likelihood of an email being opened."

DeltaNET customers harness the power of our all-in-one, AI-driven real estate CRM to automate email communications. Even the most sophisticated campaigns can be launched at the push of a button — and you'll get instant insights on how each email performs. Contact us to find out more.

November
25

Protect from Zillow

Marketing for real estate agents is about to become more challenging.

Real estate agents have long looked warily at Zillow, a media firm that aggregates data on 110 million American homes through its website. Since its launch in 2006, it has diverted many home buyers and prospective sellers to begin their research on its homepage.

Zillow's next move will be more disruptive: It's hiring real estate agents.

Zillow Offers customers in Atlanta, Phoenix, and Tucson will now work with Zillow employees licensed through Zillow Homes, the company's real estate brokerage. Homes will be listed by Zillow employees.

Zillow employees won't represent sellers outside the Zillow Offers program. However, it will be much easier for Zillow to make that decision in the future as market conditions change.

Plus, the company's expansion threatens to "suck the air out of the room" when it comes to marketing for real estate agents. Independent agents and smaller brokerages will find themselves competing with a juggernaut in America's hottest markets.

What should real estate agents do to prepare?

Technology and Automation Are Essential to Successful Marketing for Real Estate Agents

A recent NAR report showed successful real estate agents get nearly 66% of their business from repeat and referral customers. After the first two years of practice, referrals should begin to grow substantially.

The key to capturing that growth is to deliver personalized, high-touch care during the customer experience and after. However, as your business scales, it becomes more challenging to devote time and attention. The key is automation through reliable, AI-driven real estate technology.

Today's machine learning tools integrate seamlessly into your workflow, enabling you to communicate with one, one hundred, or one thousand clients with the same combination of warmth and precision—everyone receives relevant, useful messaging enlivened by personal touches that build trust.

A CRM is Step One for World-Class Client Care in a Competitive Environment

Without Customer Relationship Management software, your clients are invisible.

A modern CRM enables you to see at a glance where every prospect, lead, and client stands in their own individual buyer journey. Through integration with email marketing and social media tools, it empowers you to deliver the most helpful and informative content at the push of a button.

If you are not using a CRM yet, now's the time to make the leap. The industry's top brokerages already have. A growing number of new agents are starting their career with streamlined, high-tech processes.

Once you add existing customers and contacts to your CRM, it unlocks opportunities to recognize and meet their needs at every stage of the process. Even if leaps lapse or take months to dive into the market, you'll always have follow-up options.

Four More Ways to "Zillow-Proof" Your Career and Set a Course for Success

Once your CRM is up and running, you can stay engaged with both current and past customers. CRM will help you water your garden, but you still need to plant the right seeds. Here's how to do it:

  1. Actively Request Referrals … from Everyone
    Referrals aren't just for clients. Friends, family members, and others you spend time with should hear about what you have to offer … again and again. You never know when someone in your circle may be able to send one of their contacts your way.
  2. Showcase Testimonials and Success Stories
    A modern real estate website really shines when it includes social proof that shows other customers "just like them" love your work. Request a quote as soon as you can after closing day and share it on social media. If you're handy with video, a recorded testimonial is even more powerful.
  3. Network Within Your Community
    Your local expertise is the stock-in-trade nobody else can duplicate. Many of your clients will be from right within your neighborhood, so make yourself known at chamber of commerce events, real estate meetups, and networking groups. You can even extend that online to LinkedIn and Facebook.
  4. Master the Art of Follow-Up
    A CRM equips you to promote listings and connect with others on social media, email, and more. Get used to following up diligently with undecided prospects, including everyone who attends your open houses. It may take 6-8 contacts for someone to make a decision, so don't give up.

As 2021 dawns, marketing for real estate agents is inseparable from digital technology. Never has it been easier to build long-lasting relationships not only with new clients, but previous ones who will power your referral engine.

Delta's all-in-one real estate CRM is the premier proptech solution built on years of feedback from real estate agents. With tools like pre-populated email drip campaigns, automated social media, and the My Customer for Life newsletter, what once took hours every month can now be done in minutes.

To learn more, contact Delta Media Group today.

September
22

Client Retention with Email
Every home a person buys is a snapshot of their needs at a particular time in life.

After college or early during their careers, rising professionals buy their first homes. Growing families search for larger houses. Elders downsize to enjoy the spoils of retirement. 

All in all, a house is doing well if it meets everyone's needs for five to seven years.

With that in mind, all sales associates should ask themselves: How will I know when my latest client needs another home?

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August
31

Real Estate Technology a Game-Changer
Change is hard, but managing the daily tasks of today's real estate professionals without the best real estate technology is even more challenging. Every real estate agent would like to spend more time selling homes and less time on repetitive daily tasks. Real estate technology is a game-changer because it gives agents more time to focus on the parts of the job that they love most, without compromising on the daily, nuts-and-bolts tasks that drive new business.

Real estate agents need to see how integrating technology and automation into their businesses leads to substantial long-term gains. The easiest way to do that? Choose the right real estate technology, make sure sales associates understand why it benefits them, and provide the training/support necessary to make integrating new tools as seamless as possible.

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August
24

DeltaNET 6 Email Drip Campaigns
When it comes to real estate, success is all about relationships.

The biggest challenge that sales associates face today is finding new, authentic ways to extend and deepen those relationships. Between phone calls, between face-to-face meetings, what is the "golden thread" that continues to link you and your potential clients together – in a way that benefits you both?

Digital marketing offers a variety of answers—among the most powerful: Email drip campaigns.

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August
21

Email Drip Campaigns for Real Estate
Drip, Drip, Drip. Hear that sound in the middle of the night, and you probably drag yourself out of bed to turn off the bathroom faucet. However, apply it to your real estate business, and it's the sound of profit.

Drip email campaigns are email marketing campaigns where you nurture leads by developing a relationship of trust and building an ongoing connection.

A targeted email has some of the highest returns on investment of any marketing technique when it comes to real estate. Research shows that a well-designed campaign may have 40x ROI or more––that is, you stand to make $40 for every $1 you invest.

How can that be?

Email is incredibly scalable. Real estate marketing automation lets you send warm, personalized email messages to one person, a thousand, or ten thousand. Work it out, and you find each email costs just a few cents, with value improving as you gain more clients.

And it naturally solves one of the biggest problems there is: Most people aren't ready to use your services when they first meet you.

There's a reason generations of real estate agents have spent their first few years chasing referral business: It might take weeks, months, or even years before a new lead is ready to move forward.

Many factors go into buying or selling, and you can only influence a few of them. But one you can control is whether you always present yourself as a trustworthy and credible expert.

Drip campaigns are how you do it, warming up cold leads for when the time is right.

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August
18

Delta Media Group Automated Email Campaigns

Keep Client Conversations Going with Email Drip Campaigns

Being successful in real estate means finding ways to keep the conversation going long after the first handshake is over. However, with all of the people you meet, it's nearly impossible to grow those relationships, run your current business, and still have time to sleep at night.

What's the Answer?

Delta Media Group comes to the rescue with the latest addition to its DeltaNET 6 toolbox with pre-built, automated email drip campaigns. We make it easy to stay in front of your clients with targeted email campaigns, offering them precisely the information they want to see.

Email drip campaigns add a dose of high-octane to your current marketing strategy. Stay in touch with clients by sending timely, relevant messages to your client base.

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July
21

In this episode of Tech Tuesday, Harley Wolfarth covers how to opt your clients out of the email and SMS subscriptions in DeltaNET 6.

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July
14

In this episode of Tech Tuesday, Harley Wolfarth demonstrates how to send out message blasts using the DeltaNET® 6.

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June
11

Watch Our Webinar Now

Franklin Stoffer walks you through "How to Execute a Successful Email Strategy in DeltaNET® 6 in our May 28, 2020 webinar.

Click Here to Read More...

April
20

Real Estate Lead GenerationWorking from home as a sales associate presents its share of unique challenges, but as an industry, real estate has quickly found ways to adjust to this new normal. We're seeing more associates than ever embracing the marketing tools in DeltaNET 6 while relying on our CRM to coordinate business from home. Real estate technology has become more critical than ever, and embracing technology is the key to keeping business running as smoothly as possible during these unusual times. Get started with our guide to generating leads with real estate technology while working from home.

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March
18

Help Each Other Outsmart Coronavirus


How We Can Help Each Other

Until the last several weeks, most of us knew nothing about the coronavirus (COVID-19), its symptoms, its spread across the United States and other countries, or what we can do to combat it.

All that changed since COVID-19 turned the world on its head. Schools, local businesses, sports, and entire industries are on hold. Phrases like social distancing, self-quarantine, and flattening the curve are a part of our daily vocabularies as concerns about social responsibility become mainstream.

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February
17

Real Estate Marketing That Gets Results
Are you tired of getting the same old results from the same old real estate marketing tactics? It's said that Einstein once declared, "Insanity is doing the same thing over and over again, and expecting different results." We could spend all day trying to find out if Einstein really said that, but that would be... a little insane. The point is that whoever said it was 100 percent correct, and the lesson applies directly to the real estate industry.

Real Estate Marketing That Gets You Results

No matter how great your service and team are, it's hard to achieve your goals if your marketing isn't reaching the right people. If you want to attain the results that you dream of achieving, then now is the perfect time to take a fresh, honest look at marketing your real estate business differently.

Different Real Estate Website

  • Develop a User-Friendly Website That Fits Every Screen
    Think of your website as a storefront. If your store is looking a little dated, located in a hard-to-find place, and lacking in information on what you have to offer, then you can't expect many people to come to visit. Develop a user-friendly website that makes it easy for visitors to find the information they want when they want it.

    Your website should be a place where they can learn about local communities, search listings, and pick up valuable real estate advice through relevant content. Since so many real estate shoppers browse on their phones whenever they get a free moment, responsive mobile design is also crucial to ensure that your website scales to fit any screen that they are using.


    A-I email

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January
27

CRM Real Estate Software
Stay Top of Mind with Clients Using CRM Software

The decision to buy a home is one of the biggest anyone makes. Still, leads have other things on their minds, too. They might find themselves motivated to act fast at one time, only to be slowed by other priorities at another.

Keeping track of real estate leads can be tough because much of their thought process goes on behind the scenes. They do their own research about local real estate firms, homes for sale, and other topics before they get in touch.

Once they do, there are new factors to consider:

  • When is the best time to follow up with each lead to build the relationship?
  • What method of following up creates the best impression with each lead?
  • What value can you add when you follow up that will move things forward?

Navigating all these issues while staying top-of-mind with leads is no small feat.

Luckily, Customer Relationship Management software provides answers that work.

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December
23

Automated Email Marketing
Email marketing is one of the most effective tools for building lead relationships.

In the weeks or months before leads move forward, the real estate agent that's been building a relationship with them has the greatest chance of winning their business. Email allows you to do it. With it, you can speak to ten or ten thousand people with the press of a button.

The question is:  "Where's that button?"

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October
14

Building an Engaged Email List
What's in a list? Ideally, as many subscribers as possible! Your email list should be one of your most valuable marketing assets as a real estate agent, allowing you to stay in touch, share your expertise, build strong relationships with your subscribers, and generate leads. Almost everyone has an email address and most people check their email multiple times per day, which means that email is a direct line to your audience.

Whether you're building an email list from scratch or looking to extract more value from your existing list, there's plenty you can do right now to help your email marketing create customers for life. Take your email marketing to the next level, with our guide to building an engaged email list for real estate agents.

  • Set Targets for Email Marketing Goals
    Before you can get busy building an engaged email list, it's well worth sitting down to lay out your goals. These can be long-term goals, like hitting certain subscriber number milestones and cultivating a Millennial audience, or short-term goals like increasing open rates on specific email types. Your goals are likely to evolve as your email list grows, and that's a good thing! Every milestone has meaning, and there's always more you can do to grow your list.

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August
21

Content Marketing Guide for REALTORS®
Wouldn't it be nice to draw countless qualified leads to your real estate business, without paying for ad space or picking up the phone to cold call? That's the promise of content marketing, and it's one of many reasons why content should be a crucial element of your real estate marketing strategy.

Planning Your Website's Content Marketing Strategy

Your content is waiting to increase visibility, add value, educate, and ultimately turn prospects into clients.

Content marketing is a big part of what we do at Delta Media Group. Today, we're going to take a closer look at how you can use content to grow your real estate business.

  • Why Content Marketing Matters in Real Estate
    Content is an important marketing tool no matter the industry, but it's especially valuable in real estate. The vast majority of people start searches online--whether they're looking for a home or working to find an agent. Your content should demonstrate your expertise, share valuable tips, highlight market areas, and show prospects why you're the right choice for their needs. Content is also a key element in search engine optimization (SEO), which makes it easier for prospects to find your business online. Ultimately, content creates qualified leads, which is why it's a must-have for REALTORS®.

    Click Here to Read More...

June
17

Digital Marketing Tools and Tips

In today's digital world, a website is essential for your real estate business: No one will believe you're a "real business" if they can't find you online. But the value of digital marketing goes further: Done right, it energizes your real estate practice with a consistent flow of buyers and sellers ready to do business.

Many real estate agents start out unsure which digital marketing tools suit their needs. They may post on social media or write blog posts for a while, only to discover getting traction is more challenging than they hoped.

Consistency is key, and a marketing mix where several digital techniques work together is more effective than any one approach. To move forward, consider these seven tools that have paved the way to success for real estate agents like you:

Delta Customizable Websites

    1. Customizable Websites
      If your website looks like everyone else's, that may be how visitors treat you. There are best practices that make it easier for customers to use your site, but it should give them a taste of your personality and branding. Your site's appearance and structure should be built around your ideal customers and their needs. Brokerage & Team Packages by Delta Media Group handle all design the details for you.


      Delta Media Group Pipeline Manager
    2. CRM System
      CRM stands for "Customer Relationship Management," and it should be part of your business technology platform allowing you to manage your relationships and communications with clients and prospective clients.  With the right CRM system, it's simple to organize your client lists, streamline your business processes, and grow your real estate business.  Delta Media Group's Pipeline Manager is built to help you TRACK, MANAGE and ENGAGE with your contacts right from your smartphone.


      Delta Ecards and Flyers

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July
10

Email Marketing Makes Customers for Life
Email marketing is, without a doubt, one of the biggest keys to success for real estate agents.

When you meet someone, they may not be ready to immediately use your services. They may be considering buying or selling a home, but need months before they'll take action. Often, that means your potential business slips away.

Email marketing helps to keep that from happening.

Email marketing allows you to foster trust and rapport with your future clients. You can use your subscription-only email list to provide people with targeted content about real estate topics and trends.

As the weeks and months roll by, this strengthens your brand as a recognized expert. That means you're top of mind and the first person they are likely to reach out to when they decide to move.

Consider the benefits:

  1. Your Future Clients "Sell Themselves" on You
    No matter who you are and where you practice, odds are good there are dozens or even hundreds of other real estate agents in your area. Just think of the confusion this can cause first-time buyers and sellers looking for help. With an email newsletter, you can communicate with clients in an informative yet conversational way. They'll come to understand your skills and expertise.

    Click Here to Read More...

November
20

5 Real Estate Marketing Ideas Cooked to Thanksgiving Perfection

Celebrate Thanksgiving with Five Delicious Real Estate Marketing Ideas

There are so many things to look forward to during Thanksgiving weekend, and we're not just talking about your delicious dinner. Thanksgiving is also one of the best times for real estate marketing because you can show your thanks to the clients and communities that help make your real estate success possible.

Whether you're giving a gift, raising money for a good cause, or just letting clients know that you care, now is the time to start thinking about Thanksgiving marketing. Get started with our five delicious Thanksgiving marketing ideas, cooked to perfection for the start of the holiday season.

Click Here to Read More...

March
26

The Delta Media Group just started rolling out an absolutely amazing Artificial Intelligence (A.I.) email platform that's so much more!

Let me explain...

18 months ago we had a crazy idea for a new system. After a few months of programming and coordination between the operations team, design team, and digital marketing team at Delta a new A.I. platform was born. Today we are announcing the new platform, called My Customer For Life, to all customers!

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March
22

Hey, did you know that for the past few months that the awesome team at Delta Media Group has been adding at least one new print flyer or e-card every week?

You might be asking why are so many being added? It's simple. Marketing is important to your business and your image is important to your business! What better way to keep things fresh and new by adding something new every week?

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January
15

Google Sync

Maintaining customer lists is not easy to do. Especially across systems and devices.

This is exactly why we are releasing Google Contact Sync today. With Google Contact Sync your customer database within the DeltaNet is automatically synchronized bi-directionaly with Google.

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September
8

Delta Media Group releases new features for the DeltaNet5 platform on a regular basis.  We undertake all types of projects ranging from our clients' special requests to emerging trends in real estate technology.  If you have any suggestions, questions or need assistance, contact our Tech Support Team.

  • Mass Delete Customers

    For Agents: Customers > Customer Center > Cleanup Customers

    Mass Delete Customers

    This new feature gives real estate agents the ability to clean up/delete customers from lists from their agent accounts without removing them from company/broker lists.  The ability to use this feature will be dependent upon company lead settings.

  • Click Here to Read More...

June
9

Tech Team Announces May 2017 DeltaNet 5 New Releases

Delta Media Group's Tech Team continues to release DeltaNet5 new features on a regular basis.  We target projects gleaned from emerging trends within the real estate industry in addition to special requests from our customers.  If you have any questions or need assistance, our Tech Support Team is ready to help.

Agent Quick Search Example Update
Admin Side: Preferences > Quick Search
Agent Side: Preferences > Quick Search


Delta customers can customize their website's Quick Search to show examples different from that of their broker.  Agents not choosing to customize will fall back to showing what the company shows as their Quick Search examples.

Agent Quick Search Example Update

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February
22

Delta Media Group's email marketing solutions are one of the most effective and efficient forms of real estate lead generation today. Our email marketing solutions will help real estate professionals generate more listings, drive more visits to the website, build your brand and close more deals. Through these powerful email marketing solutions real estate professionals are able to stay connected to past or current customers with ease. 

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