Real Estate Technology

Delta Media Group's Blog Home

Subscribe and receive email notifications of new blog posts.




rss logo RSS Feed
Automation | 10 Posts
AVM | 4 Posts
Blogging | 9 Posts
Branding | 10 Posts
Conversion Rate | 1 Posts
Coronavirus | 5 Posts
CRM | 9 Posts
Delta Services | 2 Posts
Delta Tech Talk | 2 Posts
DeltaNet | 24 Posts
DeltaNet 5 | 8 Posts
DeltaNET 6 | 14 Posts
Email Marketing | 14 Posts
Fusion | 1 Posts
Holiday | 5 Posts
Lead Generation | 29 Posts
Link Building | 1 Posts
Local SEO | 7 Posts
Marketing | 12 Posts
News | 5 Posts
Online Marketing | 22 Posts
PPC | 2 Posts
Press Release | 1 Posts
Press Releases | 4 Posts
RESO | 2 Posts
SEO | 25 Posts
SMS Texting | 6 Posts
System Update | 41 Posts
Tech Tuesday | 279 Posts
Video Demos | 1 Posts
Video Marketing | 10 Posts
Web Design | 3 Posts
Webinar | 21 Posts
Website Design | 12 Posts
New Website | Modular Site Design | Search Engine Optimization | SEO | Social Media for Real Estate | News | Industry News | DeltaNet | System Updates | Mobile | Conference | Webinar | Culture | Reviews | Listing Videos | Blogging | Recruit and Retain | Open House Listings | Live Chat | Facebook | Social Media Marketing | Delta Media Group | Agent | Email Marketing | web design | Mobile First | Mobile Responsive | Video Marketing | Local SEO | More Leads | Lead Generation | New Releases | CRM | Zillow | RESO | Property Search | Customize Search | My Customer for Life | E-Newsletters | Responsive Website Design | Real Estate Agents | Upgrade System | Grizzard Commercial Real Estate Group | Employees | Coldwell Banker HPW | Coldwell Banker Howard Perry and Walston | Wardley Real Estate | BHHS Homesale Realty | Real Estate Marketing | Sales Associates | Unlocking Your Potential | Instructional Series | Video Series | Mike Minard | Facebook Marketing | Content | Content Marketing | Customer Reviews | Customer Testimonials | SOLD Listings | HTTPS | SSL Certificate | Google Requirements | Social media advertising | Facebook ads | Open House Connector™ | Coldwell Banker Bain | Teams & Agents | Ad Wizard | Pipeline Manager | Convert Leads | Process Referrals | Find Prospects | Old Dominion Realty | Hyperlocal content | Public Transit | Public Transport | Coldwell Banker Prime Properties | New Construction Homes | Builders and Communities | Luxury Real Estate Marketing | Online Marketing | Digital Marketing | Automation | A-I Driven Marketing | Properties in Motion | AVM Reports | Reverse Prospecting | Inrix Drive Time | Work remotely | Campaigns and Action Plans | DeltaNET 6 | Coronavirus | Virtual Open Houses | Facebook Premieres | Market Watch Reports | Seller Reports | Tech Tuesday | Harley Wolfarth | Guest Blog | Real Estate News | Real Estate Marketing and Technology Magazine | LeadingRE | Franklin Stoffer | Real Estate Sales Success | Instagram | Real Estate Technology | SMS Texting | Real Estate Text Message Marketing | Haring Realty | Peter Haring | Aaron Geh | Allison Rybarczyk | Arizona Best Real Estate | Training, Tools & Tactics | Email Drip Campaigns | Old Colony REALTORS® | ReTechnology | Listing Presentations | CMA | Brand Building | Online Brand | Local Showings
October
4

Real estate is all about connections. Your marketing, including digital and in-person, needs to bring in a constant stream of people you can help. At the same time, you should have a strategy in place to remain connected to customers who've had positive experiences with you in the past.

While the majority of people say they were satisfied with the help their real estate agent gave them, few report using the same agent twice. Some certainly end up moving out of their old agent's service area. Mostly, though, the reason is very different.

They simply forget their previous agent's name.

Heading off the Real Estate "Amnesia Effect"

Only about 17% of people end up using the same agent multiple times.

When you think about the lost time and effort this represents, it is sincerely mind-boggling. It means that, by and large, homeowners (including those selling a home for the first time) also need to take weeks to search for a real estate agent, check their credentials, do interviews, and so on.

Why do all that when they can work with the agent they already know?

From an agent's perspective, this only makes sense. After all, it is much easier to sell to someone who is already a customer than to find a new one. Yet, many newly licensed agents spend years focused on seeking out new leads, when existing customers could be worth 3x to 5x as much.

By staying in touch with existing clients, you not only have the opportunity to meet their future needs. You can also get referral business – sometimes on a regular basis – that might otherwise be impossible for you to access. Unless a customer's close relative becomes an agent, you are the obvious first choice.

All of this demonstrates the inevitable fact that if we want relationships to work for us, we need to put in some work in return. Just like friendships and workplace camaraderie, bonds between you and your former customers require consistent nurturing. Unless you add value, you will be forgotten.

Luckily, there are plenty of ways to do it — even during those years your customer isn't in the market. Let's look at some of the most effective methods around:

  • Start a Social Media Following
    First and foremost, it's a sound idea to ask customers directly to follow you on social media if they haven't already. The great majority of customers will be on Facebook, Instagram, or LinkedIn. Set up a business page, so your brand has an official venue on each platform. Algorithm curation means followers won't see everything you have to say, but you can always message them directly to start a conversation.

  • Send Valuable Content by Email
    In many ways, email marketing may be even better than social media for a real, long-term relationship. Email is more personal and intimate, but you need to have the right content at the ready. Former customers no longer need information about financing or buying a house. Send them insights about home maintenance and renovations, for example, and you'll be able to hold their attention much better.

  • Recognize Important Anniversaries
    Any good relationship develops its own patterns and rituals. While a customer probably won't expect you to remember their closing day, it certainly doesn't hurt if you do: A quick card with a handwritten note can work wonders. Not only will your customers know you remember and care, but it is likely to awaken all the wonderful memories they associate with finally buying their home.

  • Use the Power of Artificial Intelligence
    Even in the earliest stages of a career, a real estate agent has the potential to meet thousands of people every year. How can you keep all those details straight? A real estate CRM is the key. Delta Media Group is about to release DeltaNET 7, the latest and greatest CRM for real estate. 100% AI-driven visibility into all your relationships — leads, customers, and past customers — is available at a glance any time.

  • Ask for Reviews or Testimonials
    It's easier to pave the way to a big "ask," like a referral, if you start with a smaller one. Testimonials act as compelling social proof, helping people see that others have had terrific outcomes thanks to you. Most happy customers will be glad to give a review or testimonial, but it works best if you ask right away.

  • Request a Referral
    When it comes to leveraging your relationships for business value, nothing beats a referral. But there's some finesse to the art of getting one. Most of the time, customers have no one to refer to, even if they'd like to. A repeatable and efficient monthly process for checking in is your best bet.

Contact us to learn more about how high-performance automation can help deepen your relationships.

August
25

Real estate is an industry that requires innovation, adaptability, and ingenuity in order to thrive. Just look at the last few years alone. Agents went from conducting business normally to handling everything virtually in the blink of an eye, and now we're transitioning to another new era that blends both worlds. Yet many agents have found ways to post some of the best numbers of their careers, even as the wider world has changed so rapidly.

Throughout the roller coaster of recent years, one of the few constants has been that technology is the key that allows agents to adapt and thrive. As an agent, technology can both help you adapt right now and provide the template for you to thrive in the years to come.

Meeting the Needs of Modern Real Estate Clients

Over the last few years, real estate clients have become more comfortable than ever with shopping for homes from a distance. Consider tech like Properties in Motion, as well as the virtual open houses and showings which have helped buyers find a new home from the comfort of their current one. Even as in-person showings and open houses return to prominence, these online tools provide a valuable supplement to seeing a home in person while allowing buyers to shop in markets located far away from their current location.

While the focus of many online shopping tools is on the buyer, they can help you attract sellers, as well. Showing a seller all of the ways that you can market their home, both online and through traditional channels, is essential to earning their business. If you want to provide the best possible service to all of your clients, tech is a dependable way to up your game.

The Present and Future of Artificial Intelligence

Once a dream in science fiction novels and movies, artificial intelligence (AI) now has a growing impact on many aspects of our day-to-day lives. We're just scratching the surface of what AI can do, and its present-day applications are already very exciting for the real estate industry. Take marketing, for example. Within the DeltaNET, you can already use AI-driven print and email newsletters to keep your clients informed on the topics that matter most to them. You can also keep clients up to date with auto-generated Market Watch, My HomeFinder, and Seller Reports.

In the future, AI will have even more applications, from marketing your brand to analyzing data and helping your clients find the perfect home. No matter what other new tech emerges in the future, there's a good chance that AI will be leading the way in helping agents adapt to the times.

Automation to Make Your Life Easier

Time is money, and the right real estate tech can save you both. Allowing you to save time on repetitive tasks and reduce your marketing workload are two more ways that tech can help you adapt. In addition to the AI-driven tools that we've already discussed, tech can also make your life easier through automation. Wouldn't it be nice to set up automated smart drip email campaigns to supplement your AI-driven newsletters? Couldn't you save a lot of time and effort with automated lead segmentation paired with interactive lead visibility? All of these things are possible with today's real estate tech, leaving you with more time to serve clients, close deals, and focus on the parts of the job that you enjoy most.

Gaining an Edge Over the Competition

One general point to remember about technology is that not everyone in the real estate industry adopts new tools at the same speed. This can be a disadvantage if you are slower to adapt to new changes, but it can also be a major advantage if you're willing to stay ahead of the technological curve. Agents and real estate firms who make the most of new technology are able to gain an edge over the competition.

Tech like automation and AI can save money, time, and energy, leaving more time to provide the best possible service to clients. The latest lead gen tools can give you a leg up on attracting new clients and create opportunities that your competition might miss. Behind the scenes, new ways to collect, search, and parse key data can reveal insights that impact every part of your business. All of these opportunities are only possible if you embrace real estate technology.

Integrating the Tools You Need in One Convenient, Easy-to-Use Package

Of course, tech is most valuable when it's easy to use and available when you need it. The DeltaNET combines the latest real estate technology in one convenient package, all designed to be easy to use for you and your team. Why wait for tomorrow when you can benefit from the best real estate tech today?

August
11

Everyone knows what it's like to spend your first year or so in real estate "chasing down leads."

New real estate agents need time to learn the ropes, figure out which side of the transaction they like to be on, and identify their ideal customers. But after the adjustment period, you need a shift in thinking — especially about how you keep your pipeline full.

Many a real estate agent identifies as a "people person," so a robust schedule of in-person networking and events might seem to make sense. But even if they are energizing, there's no getting around how time-consuming those engagements can be.

And when they're not delivering real business value, you can end up running yourself ragged.

Whether you're new or experienced, the key to bringing your practice to the next level is to reimagine how you build relationships with prospects and leads. Most agents go furthest by leveraging resources they already have in fresh, new ways.

That includes:

  • Tapping your existing network to meet new people faster and with less effort
  • Using real estate technology to pare down the time you spend on routine tasks

By combining these two approaches, you'll spend more of your energy and focus on high-value activities that move you forward toward your goals. That boosts motivation for individuals and teams alike since you spend less time grappling with the frustrating feeling that you're "going nowhere."

What does it look like in practice? Most real estate professionals don't need to completely transform their workflow, make big investments, or learn a completely new skill. Instead, focus on the wins you can get by incrementally changing your relationship with the people and tasks at hand.

Let's look at some examples that can offer worthwhile wins at any stage of your career:

Get Used to Asking for Referrals

Some of the most successful real estate firms in the U.S. get 50% of their business from referrals or even more. That isn't necessarily because they're so good people are beating down their doors. They make asking for referrals a top priority, doing it consistently and much more frequently than the rest.

Every time you ask for a referral, you're reminding the customer that you exist – and that itself is a win. While the majority of people report favorable experiences with their real estate agent, most forget that person's name within just one year. Requesting a referral keeps those embers of recognition burning.

Agents develop their own follow-up cadence, but it's clear most aren't connecting nearly as often as they could be. Instead of reaching out to former clients every three months or every six months, think about doing it every month. In time, they may start to proactively send opportunities your way.

One way to streamline this process is to use a real estate CRM for clear visibility into your network.

Revamp Your Real Estate Website

With Millennials and Generation Z making up the majority of today's homebuyers, more than 90% of all home searches start online. Your real estate website is your digital first impression – and it's the most versatile tool you have for deepening relationships with people who haven't reached out to you yet.

You already know it can take months for someone to go from their first thoughts about buying or selling to actually talking to an agent. Your website gives you the power to add value to others' lives. A modern, well-designed website positions you as a trusted advisor whose insights can make a difference.

Your website's design is essential to success. It needs to be polished, professional, and easy to use. One standout feature is responsiveness, where the appearance and navigation adjust automatically for ease of use with mobile. That's a must-have, as more people are browsing property listings on their phones.

Publish More Online Real Estate Content

Most of the time, when people go online, they're trying to solve a problem or answer a question. That problem might be something as simple as "I'm bored." For those browsing home listings without the intent to buy soon, the question could be, "what's around in my local area, and how much does it cost?"

As people grow serious about buying or selling a home, the questions on their minds get more precise. They turn into things you can help with, like "which is the best neighborhood for me?" or "how can I get financing?" Helpful, informative online content lets you share your expertise.

The core of any content marketing strategy is the simple blog. Blogs not only give readers a taste of the wisdom you can offer but also make it more likely you'll appear prominently in online searches related to your business. Consistency counts, so aim to publish one blog a week to start.

Use Email Marketing to Stay in Touch

With more than $30 of ROI for every dollar spent, email marketing may just be the most cost-effective digital marketing approach of them all. And those figures relate to all industries: When an email might lead to a $200,000 home sale, it's an even more attractive investment.

Most people are happy to get an occasional email from a brand like yours as long as they agree to it upfront and know what they're getting. Trade them a sophisticated piece of content, like a local market report, then contact them weekly with your most helpful new content.

With email marketing automation for real estate agents, you can deliver a high-touch experience while skipping all the hours of work. After initial setup, it might take only a few minutes a month to send out a bevy of potent, personalized email messages that retain a humane "one-on-one" feeling.

Define a Focused Social Media Strategy

Of all the professionals doing business online today, real estate agents stand out as the ones who can harness social media's potential to the utmost. Some agents source most of their clients from social media, and a few hours of online engagement every week results in a busy calendar.

In the world of social media, doing "a little bit of everything" results in a whole lot of nothing. Making the most of social means zooming in on the specific platforms where your customers are most likely to be found. A good place to start is Instagram, a hub for top-quality real estate photography.

If you're dealing with commercial or luxury property, LinkedIn can be a good way to find high-net-worth individuals ready to invest. Facebook, on the other hand, is a good all-around selection for building your own community through your branded business page, a terrific opportunity to stay in touch long-term.

Whatever you choose, social media automation is crucial. It lets you plan posts in advance, timing their release for whenever your audience is most active. It also makes it easier to see at a glance when your input can help guide a conversation — resulting in less time spent scrolling and more time connecting.

Technology equips you to dig deeper into existing relationships and plant the seeds of new ones. With the right tools and a winning mindset, you can achieve more than ever in your real estate practice. Contact us to learn more today.

August
9

With so much to manage every day as a real estate agent, juggling everything you need to get done while managing client expectations can feel like a tall task. Time management is a valuable skill for any agent, and it's not something that you have to handle all on your own. There's so much technology available that can make your life easier, add value, allow you to meet client expectations, and save plenty of time in the process.

Educate Clients on the Topics That Matter Most to Them

Savvy, modern real estate clients crave data and strive to make informed decisions. While there aren't enough hours in the day for you to directly inform every client about every detail of every real estate market, technology can help you bridge the gap. Educating clients is easier when you're able to provide them with AI-generated newsletters targeted to their needs, along with key market data from tools like our automated My HomeFinder, Market Watch, and Seller Reports. These types of tools allow you to educate clients with dependable data and minimal effort on your end, which is key to managing time as an agent.

Build a Great Website That Serves Client Needs

Your real estate website is often your first point of contact with clients, but it can be so much more than that. When you integrate the right features, your website can be a resource that clients return to again and again throughout the process. It's a place where you can create content that informs, educates, and builds trust with your audience. It also provides an easy way for clients to browse listings, get to know neighborhoods, and discover all of the services that you offer. The best real estate websites have the dual benefits of educating clients and saving tons of time for agents.

Make Staying in Touch Easy and Convenient

Above all, clients want their real estate agent to be available. So much of their time is consumed by the process of buying or selling a home, so they want you to be available when they need you. But not every conversation requires a phone call or in-person meeting. Tools like SMS text messaging, bulk email blasts with templates, and instant messaging apps can help you provide the reliable access that your clients want while minimizing the time required for you to stay in touch.

Automate and Outsource Key Marketing Tasks to Leave More Time for Clients

Do you find yourself investing so much time in attracting new clients that there's not enough left over to serve your existing clients? Marketing is vital, but it can also feel like a chore when you have so much else on your plate. Leave more time for meeting expectations by automating some key marketing tasks and putting others in the capable hands of an experienced marketing team.

  • Email Marketing
    Email marketing is one of the best ways to stay in touch, nurture leads, and keep your pipeline stocked well into the future. Of course, that doesn't mean you have to sit down and spend hours sending emails to potential clients. With smart email drip campaigns, you can automate your email marketing while still providing leads with valuable, informative content that speaks directly to their needs.

  • Automated Lead Segmentation
    Automated lead segmentation may seem like a small thing in the grand scheme of meeting client expectations, but it can really save you time while also making your lead generation efforts more successful. Every bit of time saved adds up when it comes to providing the best possible service to your clients.

  • Building Your Social Presence
    Social media is such a powerful tool for communicating with your clients and generating leads. But building a strong social presence requires a real investment of time. That's why social media marketing is a prime option to be handled by a marketing team that you trust. Rather than worrying about blocking out time for social each day, you can devote that time to your clients instead.

Listen, Learn, and Remember

Ultimately, meeting expectations comes down to understanding the needs of each client and helping them achieve their goals. Using an all-in-one real estate solution like DeltaNET®6 makes it easy to keep all of the client information that you need in one place and be ready to serve clients when they need you.

Choose the Right Tech to Make Life Easier for You and Your Clients

In the end, real estate technology is the key that unlocks more opportunities to meet and exceed client expectations. The right tech can make your life much easier, simplify time management, and help you provide the best possible service to clients. Why choose between meeting expectations and saving time, when you can have both?

July
27

As a real estate agent, one of the most important services you provide to any client is pricing the home to sell. A home is priced "to sell" when it meets both the seller's needs and those of the actual buyers who may put in a bid. Without that, a home could easily languish on the market.

You know that when a home lingers on the market, it's not a good sign. Traditionally, real estate agents have tried to close on a home within 30 days. With every passing day beyond that mark, more potential buyers are likely to wonder if something is wrong with the property.

Conventionally, a property that takes 90 days to sell ends up getting relisted.

Over the last two years, some homes have sold in as little as 24 hours. But the market is changing, and it is more crucial than ever to be attentive to the right price. The Comparative Market Analysis — or CMA — is the key to ensuring sellers don't accidentally price themselves out of the market.

With a CMA, you estimate a home's value based on recently sold similar homes in the area.

Some of the key dimensions of comparison include:

  • Zipcode
  • Square footage
  • Bedrooms and bathrooms
  • Amenities

No two homes are "identical," but the closer you can get, the better. With the right software tools, you can even cut down the time it takes to generate market-level insights in your area. That can be decisive when you need to act quickly to win a customer's confidence.

A traditional CMA is a hallmark of a well-informed real estate agent. The problem: It takes time and effort, and it could be out of date by the time the seller is ready to act. Plus, sellers may or may not understand all the information in the CMA. How can you make it really work for you?

Delta Media Group has the solution.

Delta Pitch Brings the Comparative Market Analysis to the Next Level

Through our experience working with thousands of users of the DeltaNET®6 all-in-one real estate solution, we've learned about the drawbacks of the CMA — and developed ways for you and your customers to get even more value from it at the click of a button. The results are here in Delta Pitch.

Delta Pitch integrates completely within our AI-driven real estate CRM, creating a center of excellence you can use to generate precise, accurate, beautifully designed CMAs for any property in the United States. Delta Pitch means real business impact from every CMA you create.

With Delta Pitch, you can:

  • Finish Your CMA in Just Seconds (When It Really Counts)
    When a seller is ready to price a home, they don't have time to wait. Even a few days of delay may shake their confidence. Even more significantly, it could leave you with inaccurate data. With Delta Pitch, you have results within seconds. There's no complicated setup, research, or math involved.

  • Design Your Branded, High-Impact CMA with Easy Templates
    Since Delta Pitch is so fast, so you can focus your attention on getting more value from each CMA. Want a beautiful, data-rich CMA customers and leads will remember? It's easy. You can customize the colors, structure, and how the information is presented, then save your favorites as templates.

  • Make a Lasting Impression with Interactive FlipBooks
    An annotated FlipBook is more than just a report — it's a rich multimedia experience. Your contacts are more likely to review it in full, remember what it says, and actually act on it. And you don't need any expensive software or multimedia design training to make the most of it.

  • Share With Your Clients and Contacts in a Single Tap
    Even people who are only "thinking" about selling are fascinated by accurate, actionable data about their neighborhood. Now, you can whet their appetite with a single tap. There's no limit to how many CMAs you can develop, how you can tweak each report, or how often you can share them.

  • Launch Video Calls Directly from Delta Pitch
    Video is the next best thing to being there. Now, you can launch video calls from Zoom or your favorite alternative directly from Delta Pitch. That makes it a snap to go over information you just sent to your contact in a Comparative Market Analysis or interactive FlipBook.

Delta Pitch isn't just a tool for making the best CMAs in the industry — it's a complete proposal generator that strengthens your brand's reputation for excellence. And just like the rest of our growing technology suite for real estate agents, it only takes a few minutes to learn to use it. In a single year, you could save hundreds of hours on CMA research.

Contact us at Delta Media Group to learn more about real estate marketing automation.

June
14

Even in real estate, businesses rarely leap onto the scene "fully formed," ready to use best practices to the utmost. Any business usually builds over time. Whatever works at the beginning is maintained until it stops working — and, often, long after that.

This tendency is why businesses are said to have "growing pains." It's one of the reasons why, in so many industries, full potential for growth is realized only after an infusion of investor money. In real estate, however, professionals are called on to evolve without the benefit of lavish resources.

Real estate teams usually remain lean and mean, focused on doing more with less.

Unfortunately, it's also the case that real estate experts can get dragged down by the day-to-day grind of moving transactions forward. They may not have the time or energy to work on those priorities that are "important, but not urgent," the very same ones that have a tendency to elevate your business.

Sometimes, it takes external motivation to gain the commitment to do things differently.

If you're concerned about falling behind and you want to move things to the next level, you have plenty of options. However, it's usually best to start with what's most cost-effective. Hiring an experienced real estate producer is an uphill climb, and newer ones will need time before they can contribute effectively.

What's the solution for empowering each member of your team to accomplish more? You won't find it in the old-fashioned playbook of internal competition and long hours.

The answer to higher productivity at a lower cost is technology. And it will also keep your team running for the long haul while lowering burnout risk.

Real Estate Is Going Online — Your Business Must Be Ready to Serve in Cyberspace

Technology doesn't replace the human aspect of real estate. Instead, it makes it easier for real estate pros to focus more attention on what they do best. In order to make full use of their people skills and local knowledge, they need to make a strong first impression.

That impression is made online.

Among Millennials and the emerging Generation Z, the great majority of buyers go online to start their home search. They don't look at individual real estate agents or brokerages until they are further along in the process and ready to examine specific properties.

Although access to your local MLS gives you many amazing tools, it is not enough on its own. You need to go a step further by making sure first-time visitors to your listings are getting a fully branded online experience — one that starts the process of positioning you as a trusted advisor.

The "old-fashioned" MLS Listing Book is all but gone.

In its place is your real estate website, which not only shows prospects all of the same properties but establishes the unique value you offer in comparison to your peers and competitors. Done right, your website has the power to educate, inspire, and guide prospects to become leads, then customers.

Marketing Automation Helps You Establish Rapport in Just Minutes a Week

Agents can't spend all of their time on the phone — they need a scalable way to build relationships from dozens of people to hundreds. A real estate CRM provides that exact opportunity, giving them full access to the best in email marketing, real estate social media, and much more.

For just pennies per person per day, every member of the team has the ability to craft and hone their message in a way that distinguishes their unique insights. For example, it is now possible to send out emails targeted to leads' interests every week with just a few minutes of initial setup.

Agents can control and customize emails so that their voice and brand are always represented. And with each connection made, recipients are that much more likely to select them over other agents across the local area. This is especially valuable when leads may need weeks or even months to make a decision.

Every real estate agent knows that following up is the secret to success. Sometimes, it's necessary to follow up anywhere between nine and fifteen times. With online technology, however, you can often cut out fourteen of those interactions and still have a robust relationship in place. It is just that simple.

Like all technology, real estate marketing automation is about saving labor. It's no longer effective for agents and brokers to "burn the candle at both ends." Those who really achieve the most stay firmly centered in their area of genius and allow the right resources to do rote, routine tasks for them.

That transition accelerates growth — and sometimes, it's the only way to grow.

Don't wait any longer to embrace the future. Contact us today to find out more.

June
1

Real estate technology is moving faster than ever, and some agents are beginning to wonder if they'll be left behind. Big industry players have made moves to automate real estate in disruptive ways — but, in the long run, they've only succeeded in "disrupting" their own business.

It is becoming more obvious that the average buyer or seller doesn't want a fully AI-driven process, nor do they want to do it all themselves, no matter how convenient the tools become. What they want is personalized advice from a local expert.

Rather than replacing agents, the best technology enhances what they can do.

More Accessible Technology Means Better Results for Organizations of All Sizes

It was not that long ago when the best technology was available only to the largest brokerages. With the introduction of Customer Relationship Management tools like the DeltaNET®6, that's no longer the case. From large enterprises to independent agents, everyone can benefit.

Likewise, CRM technology was once limited mainly to B2B sales teams. With a CRM solution built by and for real estate professionals, it becomes possible for any member of a team to be more productive than ever before — while doing less work and making fewer errors along the way.

Not even the most advanced technology available can do what real estate agents do: Guide customers to informed, confident decisions about buying and selling. But what technology can do is accelerate and automate rote tasks and routines, especially those related to marketing and advertising.

You know marketing consistently is an essential part of your business success. But how often have you set out to do it only to have other priorities take center stage? It's a common problem for people at all stages of their careers, and precisely the one technology is best suited to overcome.

Technology Supports Your Efforts to Deliver the Human Touch Every Time

To work with you, someone has to know you, like you, and trust you. One unique aspect of real estate is that you often must build that rapport before the person steps into your office for the first time. For that to work, technology needs to be there to fill in the gaps.

From your real estate website to social media and email marketing, an all-in-one technology center of excellence like DeltaNET®6 ensures that you are always communicating with your audience in a humane, consistent way — no matter if you're talking directly to one person, one hundred, or one thousand.

For email, it does this through a combination of templating and personalization. You set up campaigns once, for just a few minutes at a time, then the system fills in the blanks based on individual behavior. Every mailing list subscriber gets a tailored experience based on their interests.

For social media, an event-driven approach is best. For example, you can have automatic updates made whenever details on your active listings change. You can also instantly publicize new listings, focusing a fast-moving audience's attention on virtual tours and other features that matter to them.

Yes, you could do it all yourself, painstakingly writing social media updates and emails by hand. In the end, though, this wouldn't make the quality of your communication better. Instead, it would just mean spending more time on it, to the detriment of all the other things that move your business forward.

The Future Is Now for Real Estate — and Marketing Automation Is Ready to Help You

As real estate agents, we know technology isn't the answer to every problem. Despite rosy predictions about the future of machine learning, we are probably 200 years away from fully autonomous robots doing the work of today's agents.

In fact, an Oxford study ranks "real estate sales agents" near the middle of the pack for their long-term computerization risk — suggesting it will take a long time and a lot of technological development before agents and brokers need to be concerned.

In the meantime, technology is not an enemy, but an ally. You can use it to build the practice you want by giving yourself the leeway to spend your time and energy wisely. It's no longer a choice between so many long hours of marketing or nothing at all. In this sense, at least, you really can have it all.

That's an essential piece of the puzzle for agents and brokers who want to optimize their business for work-life balance. Within just a few weeks of implementing real estate CRM technology, you can save dozens of hours. Those can be used to push your business further or get the rest you need and deserve.

Delta Media Group is here to help you bring the promises of technology down to earth in your career. Contact us to learn more or begin.

May
11

Building a Custom CMA Has Never Been Easier Than With Delta Pitch.

On May 30, Delta Media Group® will release Delta Pitch, a Comparative Market Analysis tool that makes it possible to create a CMA in as little as one click.

Building a custom CMA has never been easier. And to top it off, Delta Pitch is integrated with the DeltaNET®, so you don't have to look far for it. This feature goes hand-in-hand with DeltaNET® 7, Delta's next generation of customizable, automated real estate technology releasing this fall.

So, how does it work? It's as simple as entering an address and clicking the link to build a CMA. You have a beautiful, company-branded CMA with comps, recent pending's, and more in just one click. Built on top of an AI platform, it will provide all relevant properties and other important information in an attractive, interactive flipbook. Other features include:

  • Customization of comps and templates
  • Add custom pages
  • Automatically created flipbooks with annotations to be shared with customers
  • Automatically launch Zoom/video calls directly from Delta Pitch

Delta Pitch will also be integrated into our AVM platform. When a customer comes to your website and enters their property address, they automatically get an automated estimate based on the current listings in their area. As an agent, this gives you the opportunity to land a new listing. Making it easy, the system creates a digital CMA, comparable to a flipbook that you can then send to the lead, with little work on your end.

Michael Minard, Owner and CEO of Delta Media Group, says, "Delta Pitch is more than a CMA builder; it's an entire presentation builder."

Join Franklin Stoffer (Vice President of Sales at Delta Media Group) on Wednesday, May 25 at 2:00 p.m. EST to take a first-hand look at the new DeltaNET Pitch. Don't miss this chance to see Delta Pitch first-hand and how it can transform your presentation process.

Click (here) to register for the webinar.

April
26

Virtual showings took the world by storm in the wake of the pandemic. Buyers and sellers alike needed to shift their perspective on virtual technology quickly to adapt to a new world. Agents and brokers had a challenge ahead of them: To learn and implement the new technology.

As the public health situation improves, virtual showings are still going strong.

However, more and more buyers want opportunities to return to the traditional way of seeing a home. In the past, open house events have stood out among the best ways for agents to meet new leads. It is sometimes possible to get an offer from a qualified buyer on a home in just minutes, too.

Although there will always be some people who are just curious, most people who go to a conventional home showing are interested in buying in the very near future. Although these events take planning and foresight, they help the agent connect with the local community in a powerful way.

Unfortunately, many agents had mixed results with their showings in the past. This might leave some under the impression that there's no space for open houses or showings in their marketing mix.

It's understandable showings seem like a tall order, especially at a time like this! But there is a solution: A property showing manager that lets you quickly and efficiently schedule, plan, and scale showings — whether you're doing one a month or several every week.

Enhance Your Showings with a Unique, Independent Local Showing Manager

On paper, the idea of a showing seems simple: Prepare the home, invite guests, and follow through. A quick tour, some questions and answers, and you may be well on your way to fielding qualified offers. In practice, though, there's always a little bit more to it than that!

You want to make the process quick and painless for yourself, your seller, and visitors to the property. At the same time, you also need to make sure the time you invest produces real business value — that means getting information for follow-up from every participant, including the "no shows."

For the first time, you can do it all with Local Showings — an independent solution designed just for you.

Local Showings is Delta Media Group's response to an overwhelming desire among agents and brokers to have a fully integrated solution that works with their technology rather than requiring them to start over with something new. It operates as a standalone product and within your DeltaNET®6 real estate all-in-one solution.

Here's what you can expect when you try it for yourself:

  • Schedule a Showing for Any Listing in Your MLS
    It takes only minutes to schedule a showing from your phone, within your own website, or directly on your MLS. Local Showings is available in Web-based and mobile formats and also offers apps for Apple or Android. No matter what technology you use or where you work, it is ready for you.

  • Generate White Label Reports for Your Sellers
    Sellers rely on the marketing you do for their properties, and they want to have confidence about your efforts. It's never been simpler to keep them in the loop with detailed reports from Local Showings. They can see the entire history of events, total attendees, and much more, all with your branding.

  • Get Feedback from Attendees
    With full integration of event registration and post-event follow-up, you'll capture granular insight from your attendees with ease. And that's not the end of the story: In partnership with DeltaNET®6 or your existing solution, you can easily reconnect with no-shows and visitors who are still in the market.

  • Communicate Quickly and Easily with Agents
    Communication is the key when you're working with multiple agents. Local Showings is equipped with a sophisticated communication overlay that allows you to plan and project manage your showings behind the scenes, ensuring a spectacular experience for both your sellers and their prospective buyers.

  • Get Help and Support Whenever You Need It
    With years of experience in property technology, Delta Media Group knows how to deliver effective and meaningful support. No matter where you are or when you need us, our team is there: Our call center is ready to field your questions and troubleshoot your problems, so your showings stay on track.

  • Showings Are Coming Back with a Bang – Get Ready with Local Showings Today
    Virtual tours are here to stay, but buyers have never been more enthusiastic about face-to-face property showings than they are right now. Showing management will save you time and help you achieve more for your customers.

Don't settle for partnering with the competition — use a modern solution from a leading property technology firm. Contact us to learn more or schedule a demo to see how Local Showings will work at your practice.

April
19

As a real estate agent, building long-term client relationships is essential to growth. There are two times when having a deep relationship is especially vital.

First comes the initial decision to choose a real estate agent. By sharing helpful, informative content on your real estate website, you can build credibility as a trusted expert. This is important because it might take weeks or even months before someone actually decides to dive into the market.

If you've built a foundation with a potential client, you are more likely to be chosen in the end.

The second time strong relationships come into play is after the initial transaction. No matter whether you work with buyers or sellers, you can expect that they will take 4-7 years on average before needing your services again. But, all the while, they can be providing you with referral business.

In the first year of any agent's career, it's normal to spend most time "chasing down leads." You need to learn the ropes, decide what works for you, and define your ideal customer. Beyond this point, however, it's crucial to start generating leads in a less effort-intensive way, and referral business is a big piece.

Some of the most successful real estate agents in the United States today get the majority of their work from qualified leads through their website, combined with referral business from satisfied customers.

That starts by focusing your attention on long-term customer relationships. And the process is much easier when you have the right technology in hand.

How Your CRM Can Boost Your Long-Term Client Relationships

To cultivate deep relationships, real estate agents need to make the best use of their time. That means cutting down on repetitive tasks and focusing on what moves you forward. Now, more than ever, that's achieved by implementing customer relationship management software for real estate.

Customer relationship management, or CRM, gives you complete visibility into all your relationships, so you never lose track of the people who matter to your business. You can easily see where your leads, prospects, current customers, and past customers stand in relation to their transactions.

An AI-driven CRM becomes a "center of excellence" that connects the dots between thousands of data points to keep you informed. It will clue you in on exactly when and how to follow up to maximize the positive impact you can make on those in your network.

Plus, it means spending less of your energy on time-intensive marketing tasks — those things you know you should do but that often slip down the priority list. Your CRM is a powerful machine learning multi-tool that helps you prioritize and execute in a fraction of the time.

Let's take a closer look at how technology can enhance your relationship-building efforts:

  • Faster, More Targeted Email Marketing
    Email marketing is one of the most effective ways to spark a new relationship. Subscribers preview the value you have to offer, fostering rapport and trust. But writing weekly emails can add up to hundreds of hours of work. A CRM can help you deliver attractive template-based emails in just a few clicks.

  • Social Media Without the Time Sink
    Real estate agents are the most successful of all professionals at turning their social media following into concrete business value. But even they run a risk of hours of scrolling their feed with nothing to show for it. Event-driven social media updates from a CRM save time and zero in on what matters to followers.

  • Complete Integration with Listings
    Listings are the gateway to action for your buyers. But without data, you can't tell which listing features are driving interest. With your CRM, you can showcase your new listings directly on your website and capture detailed engagement information, helping you improve with every new listing you publish.

  • The Power of Video Made Easy
    Video marketing is the next best thing to being there, but real estate agents have traditionally faced a steep learning curve. Properties in Motion is just one DeltaNET®6 feature that can help you use compelling visual content to captivate buyers and get them to linger over your listings.

  • Digital Advertising Without the Mystery
    Online advertising is often worthwhile for real estate agents. It's the key to getting immediate attention on any new listing and racking up plenty of open house registrations. But ads can be complicated, and a simple oversight may make them unprofitable. Ad Wizard offers at-a-glance ad campaigns.

  • The Right Technology Enhances the Human Touch
    Honesty, clear communication, and a genuine interest in your customers are indispensable to real estate success. Customer Relationship Management doesn't replace these elements: It helps showcase them in all you do while saving more time and energy along the way.

Contact us to find out more about digital marketing for real estate agents.

Schedule a Demo

Schedule a Demo