Wurth Real Estate Services operates as the residential brokerage arm of Rampart/Wurth Holding, Inc., a locally owned firm with deep experience in Gulf South real estate. They serve clients throughout South Louisiana, with plans for continued regional expansion. Wurth's leadership team remains closely involved in day-to-day operations, creating an environment where agents feel supported and connected.

With a boutique model and strategic growth plan, Wurth Real Estate Services focuses on delivering high-touch, personalized support to both agents and clients. Being a specialized team of local experts enables them to provide stronger service and a more community-centered experience.

"At Wurth, we're proud to be local," says Residential Sales and Marketing Manager Jessica Gorman. "We're not a big-box company — we're part of the community we serve, and that local connection makes all the difference."

Combining Local Strength With Modern Tools

As one of the newest residential brokerages in the competitive New Orleans market, Wurth Real Estate Services embraces modern marketing technology to enhance — not replace — its relationship-based approach.

"Even though we are locally owned and a boutique-style brokerage, our agents have access to all the same advanced marketing tools and technology that larger companies have," says Jessica. "That's something that really sets us apart."

Learning That Technology Alone Isn't Enough

Prior to partnering with Delta, Wurth Real Estate Services had worked with BoldTrail CRM to design its website and provide automated marketing tools. Initially, the platform's AI-driven features looked promising, but the experience helped the company realize that personal connection mattered more than automation.

"It promised a lot of lead-generation and AI support, lots of bells and whistles that we were hopeful about, but at the end of the day, it was overly automated and felt very cold," explains Jessica. "In New Orleans, we are very mom and pop. We are built on relationships."

Jessica recalls that the automated messaging wasn't beneficial because it sounded too robotic and lacked personality.

Without proper database segmentation and with frequent system issues, the platform began to feel disconnected from Wurth's culture. "Some agents had these really big contact lists, and when they uploaded them, every person started receiving automated messages," Jessica explains. "It just didn't feel personal."

Finding What They Needed in DeltaNET®

Because Rampart/Wurth had already partnered with Delta Media Group on the property management side, the transition for Wurth Real Estate Services felt like a natural next step.

"When we made the switch, we really reached out in need because we had to get our website and CRM up quickly, and Delta made it happen," says Jessica. "They bent over backward to get us set up the way we needed, and I'm so appreciative."

One of the first things the Wurth team noticed was how smooth and fast the transition was. Delta rebuilt the look of their previous website — which the team had loved — but with greater reliability and functionality.

"They were able to design something similar, and it was done in about three weeks," says Jessica. "It took months with our previous provider to get the same thing live. It's been an easy process, and our site is performing beautifully."

Real People, Real Support

Wurth Real Estate Services is thrilled with the level of human support Delta Media Group provides alongside its technology.

"I think the reason we chose DeltaNET was that it was more than just choosing software," says Jessica. "Their support team follows through, responds quickly, and truly helps us get where we need to be. That level of human interaction is invaluable."

Agents also find DeltaNET much easier to use. "It's very user-friendly and intuitive," Jessica shares. "They spend less time tinkering around and trying to learn how to use a program, and more time doing what they do best — selling."

As an administrator, Jessica's favorite feature is the customizable homepage tiles, which provide one-click access to everything agents use most. "That's something I actually had to create manually in our previous system," she says.

Agents also love the e-blast feature. "They love their e-blasts," Jessica says. "I think that's their favorite feature for sure."

Strengthening Recruitment and Retention

Since adopting DeltaNET, Wurth Real Estate Services has experienced strong agent retention and growing recruitment success. The reliability of the system and the support behind it have become key selling points for new agents.

"Everyone is beyond thrilled now," Jessica shares. "It's also becoming a great recruitment tool. I just signed up a new agent last week, and when I told him we were using DeltaNET, he sighed with relief. He was familiar with it already and could hit the ground running."

The Value of Connection in the Age of Automation

For Wurth Real Estate Services, the transition to DeltaNET reaffirmed what the company has always believed: technology is most effective when it supports human connection.

Like Wurth, Delta Media Group understands that relationships come first. The combination of advanced tools, personalized support, and responsive leadership gives brokerages the balance of innovation and authenticity they need to thrive.

"For both Wurth and Delta Media Group, success comes from connection — people first, technology second," Jessica says.

To learn more about Wurth Real Estate Services, visit wurthre.com.