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April
5

April 5th, 2017 by

Don't you wish you could see all of your open support tickets and past support tickets in one location?

With DeltaNet 5 you can.

As long as you have Root Administrative Access you have access to view all open, closed, and waiting tickets. Simply login to the DeltaNet and click on 'Support' under the Admin Home Section and you'll see a list of your tickets similar to the screen shot below. By default the system displays a list of open tickets. Within this list you can click on the ticket Subject and you'll see the email history of the ticket. This tool is very helpful in keeping busy administrators more organized!

DeltaNet Screen Shot of Support Tickets

DeltaNet Support Ticket Detail on Desktop

DeltaNet Ticket Detail Screen Shot on Mobile

As always, if you have any questions please contact support@deltagroup.com.

Categories: System Update
Tags: System Updates

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