Posts from August 2023
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Does Your Clientele Really Know You?
Are your branding, marketing, and customer service all making the desired positive impression on your clientele? One way to tackle that question is to consider how well your clientele really knows you and how much they can learn about you through all of those key channels. Helping clients get to know you and your brand is a natural way to build trust, inspire confidence, and ultimately generate more business.
The key thing to remember is that if you want your clientele to truly know you, then you need to provide them with a helping hand in learning more. Here's how to make sure that your clientele really knows you in 2023.
Does Your Clientele Really Know You?
Customer service is one of the primary ways that your clientele truly gets to know you, both from the answers provided and the way th...
3
5 Reasons to Get on Board With Virtual Training
Even as real estate agents spend more time in the office and their customers line up for in-person open houses, one discovery from the pandemic era continues to make an enduring impact: Virtual training. Virtual training is proven to offer all the benefits of conventional training but can serve more learners even faster.
Virtual training isn't just for real estate, either. Industries across the board have been adopting it in record numbers. This is because it empowers organizations to onboard new employees quickly and get them up to speed. It also enables existing employers to follow a talent development plan and achieve superior outcomes over time.
Alth...
2
Training is Key: How to Create a Positive Brand Experience
I just returned from a much-needed weekend family vacation to the beach. However, one aspect of the vacation that made it much less enjoyable was the sub-par customer service.
The poor service really got me thinking about how businesses operate. I tend to do this when I experience really good or really bad customer service.
Sometimes good customer service is simply a coincidence. This generally happens when a business is lucky enough, or intentional enough, to find a good employee who really cares about their job and also happens to be good at it. Other times, however, customer service is not a coincidence; it's a repetitive experience regardless of who...
