Posts made by author ' Mike Minard'
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- 2026 | 43 Posts
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- 2015 | 68 Posts
4
How accurate is AI, and can you generate more business with it?
Much of the AI discussion I have seen of late is heavily focused on the automation of content creation. Even within our industry, much of the focus in AI discussions has been on the topic, along with the automation of tasks.
There are some obvious examples where AI is being leveraged within our industry, such as creating blog posts, curating individual email or newsletter content, and even website content and listing descriptions. However, very little time is being spent discussing where and how deeply embedded AI can go beyond simply creating more user engagement to where it is truly generating more business.Â
I have been pushing AI for ten years now. I...
5
Celebrating 30 Years of Innovation
This year, Delta Media Group is celebrating thirty years of being in business serving the real estate industry. So much has changed since the company was founded and even more will change in the coming years.Â
In celebration of our anniversary, let's look back at some notable innovations over the past thirty years. Here are a few snapshots of technology that may be novel today but were extremely innovative at the time they were released:
Access to the listing inventory online
When our company put up the first real estate website with listing photos, known as RealtyNet, it was such big news that newspapers were writing articles about it. It was so innovative t...
12
How to Create Advertising People Will Never Forget
After learning the theme for this issue, I started thinking about what ads stood out the most to me, including what brand or product they represented. In doing so, two old television commercials immediately came to mind.
Before I share those two ads, stop for a minute and think about the most iconic ads you have ever seen or heard. What top two or three ads come to mind? What was said in the ad that you remember? What product did the ad represent? Do you think other people think the same way about the ad?Â
The first ad I thought of was a television ad...
3
How a Real Estate Firm Used Breakfast to Grow Their Business
One of the advantages of being involved in the real estate technology sector for so many years is being able to look back on 30 years of how it has evolved with first-hand knowledge. A huge portion of this knowledge includes all the industry fear that has been exhibited, and how it was overcome.
Human nature is to fear that which we don't understand. It is also human nature to make up the worst scenarios when there is a lack of understanding of something.
I remember something from nearly 20 years ago that gave me a unique perspective on how a real estate firm was able to change its sales associates' fear of technology into enthusiastically embracing it....
2
Training is Key: How to Create a Positive Brand Experience
I just returned from a much-needed weekend family vacation to the beach. However, one aspect of the vacation that made it much less enjoyable was the sub-par customer service.
The poor service really got me thinking about how businesses operate. I tend to do this when I experience really good or really bad customer service.
Sometimes good customer service is simply a coincidence. This generally happens when a business is lucky enough, or intentional enough, to find a good employee who really cares about their job and also happens to be good at it. Other times, however, customer service is not a coincidence; it's a repetitive experience regardless of who...
