Posts with tag 'Culture'
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31
Transitioning to 2025: What to Expect and How to Prepare for the New Year
2024 was full of hurdles for real estate professionals. Given high mortgage rates, low inventory levels, commission changes, and rising operational costs, many brokerages saw a dip in transaction volume and decreased profit margins.Â
Given the circumstances, broker-owners opted to cut costs by selling office buildings, reducing administrative staff, switching technology providers, cutting essential marketing strategies like SEO (Search Engine Optimization), or lowering their advertising budget. Some agents even left the profession entirely.Â
But just because 2024 was a dif...
11
Building Your Brand Is More Than Marketing
Marketing is an incredibly important part of building your real estate brand.
But it's not the only part.
In fact, plenty of work developing your brand happens before you're truly in the swing of marketing. To craft a consistent brand, you need to start with a vision of exactly what you want the brand to stand for.
Over time, your vision will change and grow. Likewise, your brand will also be influenced by customer interactions and their outcomes. After all, a brand isn't something you can control completely from the top down. It's also made up of what your customers believe about you, and that is always unfolding.
When your brand has a clear purpose and direction, though, it is much easier to attract the customers...
26
The Culture of Your Team is a Purposeful Thing
Talk to any business coach, consultant, or leader, and inevitably at some point, your conversation will turn to talk of business culture. Although, sometimes the culture conversation isn't direct, and, sometimes, the word itself might not even come up. Things such as core values, mission statements, the interviewing process, the employee review process etc., etc., etc., might dominate the discussion, but, still, at its core, what you're talking about is culture.
And there's no way to undersell just how important culture is — both in your real estate business and beyond.
In the past ten years, my CEO peer group has often had at least one well-known speaker and, typically, book author, discuss business culture. This past year we had one such speaker that t...
4
Is Your Business People-Centric?
No matter what technology you incorporate into your real estate practice, one thing is for sure: It's all about people. Technology doesn't replace the human touch — it gives you more time and opportunities to make the connections that are so important to your success.
At Delta Media Group, we're going into the new year with a commitment to put people first.
Now is the perfect time for brokers and real estate agents to think about the best ways to place customers at the center of their practice. The idea of the "customer-obsessed" business has become a cliché in recent years, but nowhere is it more relevant than real estate.
Why Customer Experience Matters for Real Estate More than Virtually Any Other Industry
In today's modern market, there...
3
Embrace Your Company Culture
We hear the term constantly — company culture. Building it, honing it, creating something that defines a company is often at the crux of that company's success. But while they're familiar words and sentiment, we still have to ask ourselves: What is company culture all about?
In many other industries, "culture" is everything a business does to motivate its employees outside of paying them what they're worth. Trying to build a culture that values the team on a foundation of cut-rate compensation is saying one thing and doing another. Naturally, actions speak louder than words.
In real estate, however, company culture is a totally different ballgame. Becaus...
