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Most homeowners would be glad to work with their real estate agent again — but they never do.
It's true. The average homeowner will own three or four properties in a lifetime, with most purchases spaced out between three and seven years. But even when they are thrilled with the service their real estate agent offered, they often end up using a different one for every transaction.
How can this be?
Some of the reasons are purely logistical. If someone is moving across the country, odds are they connect with a real estate agent in their desired area as one of their first steps. But there is a bigger reason: traditional real estate marketing is focused on customer acquisition, not retention.
Customer acquisition can be an all-consuming part of any real esta...

An important transformation takes place in the career of any real estate sales agent around their third year in the industry.
The first year is all about learning the ropes, and the second helps you focus on discovering your niche – both what you enjoy doing and who your ideal customers are. During those early years, you may find yourself putting in extra hours and spending lots of effort building a successful referral business.
From there, as your business continues to grow, it's often easy for agents to fall into a pattern of "chasing down" new leads.
To an extent, this makes sense. And it works for a while. Af...

Millennials are still the largest, most active generation of homebuyers, but they are no longer the youngest. That distinction goes to Gen Z buyers, who are entering the real estate market for the first time and will represent a rapidly growing generation of buyers in the coming years. They count on real estate agents to help guide them through their first home purchase, which is why it's so important to learn what makes these young buyers tick.
The Newest Generation of Homebuyers
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