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Utilizing a real estate CRM (customer relationship management) platform to power your business is a requisite for working in the industry in 2024. From lead generation to digital marketing and communications, there are seemingly endless possibilities a high-quality CRM can unlock.
With so many options for real estate CRMs available in the marketplace today, it can feel challenging to differentiate the right solution for your business. But understanding the top features to look for can help, so we put together a list.
Lead Generation

It wasn't long ago when real estate agents and brokers were routinely using three, five, ten, or even more different software programs to manage the daily demands of their business. These programs typically were not intended for real estate and usually didn't work well together, either.
While this was an improvement over the days of Post-It notes and overstuffed filing cabinets, it didn't give real estate professionals the opportunities they deserve to reach their full potential. Rather the opposite — they often spent time struggling to get their software working.
Since then, the variety of software has only increased — and so, too, has the price.

There are all kinds of marketing tools that can make a positive difference for a real estate agent, but it's vital not to get overwhelmed with all the different options. By choosing the marketing tools that really stand to have the most impact, you can save time and money. You'll also be more likely to yield real business value.
Real estate agents don't really need "every" marketing tool under the sun. While it's important to have a mix of different marketing tactics, not all of them are that relevant to real estate. On the other hand, there are some marketing tools and approaches that are simply better when real estate agents use them.
Let's take a closer look at the marketing techniques that are really key in real estate:

What's in a brand? Your brand encompasses a number of factors:
For someone to want to use your services, they first have to know what you do, who you do it for, and why your way of doing it is better than the alternative. Then, they need to know, like, and trust you. Your brand is the sum total of efforts to deliver that vital information and foster that relationship.
That may sound complicated, but the truth is, you're already building a real estate brand. Just by being...

Artificial intelligence continues to have transformative impacts on real estate, and the process has only begun. In 2022, the industry saw a landmark $2 billion in investments in AI-driven proprietary proptech. Adoption of proptech in previous years means it will be easier to embrace AI.
AI and the closely related "generative AI" are expected to be two of the three most impactful technologies influencing real estate in the...
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