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5
Tech Tuesday: Adding & Editing Listing Media
Each Tuesday Delta Media Group features Tech Tuesday Live with Harley Wolfarth to provide you with the most recent enhancements to the DeltaNET. Watch this week's video to see how easy it is to add and edit listing media in the DeltaNET.
3
Give Your Real Estate Clients an Unforgettable Customer Experience
What creates a memorable real estate customer experience?
Customers have a lot of decisions to make when they buy or sell a home. It's easy to feel intimidated by all they need to do and know, so they count on a sales associate to guide them. Excellent customer service means three things:
- Being responsive to questions and concerns, starting with the initial contact
- Understanding client needs at different stages in the process and taking action
- Blazing a clear path through lots of information and making the decision easier
Real estate sales associates who want to go to the next level in customer care are using digital marketing tools to do it. The right digital marketing software automates common tasks and streamlines the process of being there when clients need you ... without spending all day waiting for phone calls or email notifications.
It enables excellence with work-life balance.
Let's look at nine ways the best firms are redefining real estate customer experience:
- Launch a Custom Website That Makes Life Easier for Leads
Real estate custom websites make a difference in how you're seen online. A fresh, exciting look can communicate both your brand and the beauty of the properties you offer. For knockout customer experiences, your website should load fast and be easy to use – providing plenty of information, but making it a snap to navigate on a computer or a smartphone.
28
Tech Tuesday: Importing and Exporting Your Customers
Harley Wolfarth walks us through importing and exporting customer files in the DeltaNET in this week's episode of Tech Tuesday.
27
It's All About Who You Know
Stay Top of Mind with Clients Using CRM Software
The decision to buy a home is one of the biggest anyone makes. Still, leads have other things on their minds, too. They might find themselves motivated to act fast at one time, only to be slowed by other priorities at another.
Keeping track of real estate leads can be tough because much of their thought process goes on behind the scenes. They do their own research about local real estate firms, homes for sale, and other topics before they get in touch.
Once they do, there are new factors to consider:
- When is the best time to follow up with each lead to build the relationship?
- What method of following up creates the best impression with each lead?
- What value can you add when you follow up that will move things forward?
Navigating all these issues while staying top-of-mind with leads is no small feat.
Luckily, Customer Relationship Management software provides answers that work.
21
Tech Tuesday Using Facebook Customer Reviews on Your Website
Harley Wolfarth walks us through the Customer Reviews system in DeltaNET 6 in this week's episode of Tech Tuesday and unveils a new update in the platform that allows us to incorporate reviews placed on Facebook Pages onto your websites.
